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Senior IT Systems Administrator
AgelessRx
Remote, United States
- $155,000 to $180,000 USD / year
Lead operational access reviews, investigate exceptions, maintain audit-ready records, and remediate issues with the Senior Security Engineer.
Added 11 mins ago
Senior Product Risk Engineer - GSA Apparel (Multiple Roles)
Nike
Beaverton, OR
We’re looking for a Senior Product Risk Engineer to work on the Apparel PRE team. This role uses fundamental engineering skills and knowledge of engineering tools to enable data-driven…
Added 15 mins ago
Transportation Licensed Engineer
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Stoughton, WI
…sector clients. They are expanding their team and looking for a Senior Project Manager for their Transportation Department. What they have for…
Added 15 mins ago
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Senior Program Manager, Facilities Development and Planning
Long Beach Unified School District
Long Beach, CA
- $72.03 to $84.58 USD / hour
Provide operational leadership to facilities, planning, engineering and construction management; meet regularly to coordinate and integrate multiple stages of ongoing projects to assure…
Added 16 mins ago
Transportation Licensed Engineer
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Minneapolis, MN
…sector clients. They are expanding their team and looking for a Senior Project Manager for their Transportation Department. What they have for…
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Senior Vehicle Power Electronics Engineer
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Santa Ana, CA · Costa Mesa, CA
Familiarity with thermal management for power electronics
Added 22 mins ago
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Senior Mechanical Engineer PE / Mechanical Project Manager - HVAC & Plumbing
GPAC
Neptune Beach, FL
- $115,000 to $150,000 USD / year
- Professional Engineer (PE) license required; Florida PE, or ability to obtain within 6 months
Added 23 mins ago
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Water/Wastewater Engineer
GPAC
Minneapolis, MN
- $85,000 to $140,000 USD / year
A full-time Senior Project Engineer is needed to join an established Water/Wastewater team. This role involves planning, design, and oversight of municipal water and wastewater…
Added 23 mins ago
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Senior Mechanical Engineer PE / Mechanical Project Manager - HVAC & Plumbing
GPAC
Jacksonville Beach, FL
- $115,000 to $150,000 USD / year
- Professional Engineer (PE) license required; Florida PE, or ability to obtain within 6 months
Added 23 mins ago
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Senior Mechanical Engineer PE / Mechanical Project Manager - HVAC & Plumbing
GPAC
Orange Park, FL
- $115,000 to $150,000 USD / year
- Professional Engineer (PE) license required; Florida PE, or ability to obtain within 6 months
Added 23 mins ago
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Senior Mechanical Engineer PE / Mechanical Project Manager - HVAC & Plumbing
GPAC
Atlantic Beach, FL
- $115,000 to $150,000 USD / year
- Professional Engineer (PE) license required; Florida PE, or ability to obtain within 6 months
Added 38 mins ago
Senior Test Engineer
ASRC Federal Holding Company
Egg Harbor Township, NJ
ASRC Federal Advanced Research LLC (AFAR) is seeking a Senior Test Engineer to join our Common Support Services - Weather (CSS-Wx) team that supports the Federal Aviation…
Added 38 mins ago
Senior R&D Engineer, Foot and Ankle
Stryker
Mahwah, NJ
At Stryker, we are dedicated to improving lives through the development of innovative medical technologies. As a Senior R&D Engineer supporting our Foot & Ankle portfolio, you will have the…
Added 40 mins ago
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Water/Wastewater Engineer
GPAC
Bloomington, MN
- $85,000 to $140,000 USD / year
A full-time Senior Project Engineer is needed to join an established Water/Wastewater team. This role involves planning, design, and oversight of municipal water and wastewater…
Added 41 mins ago
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Water/Wastewater Engineer
GPAC
Plymouth, MN
- $85,000 to $140,000 USD / year
A full-time Senior Project Engineer is needed to join an established Water/Wastewater team. This role involves planning, design, and oversight of municipal water and wastewater…
Added 42 mins ago
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Project Engineer (EIT or PE) - Land Development
GPAC
Ann Arbor, MI
- $75,000 to $105,000 USD / year
Detail-oriented, team-focused, and eager to grow toward project management
Added 45 mins ago
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Water/Wastewater Engineer
GPAC
Saint Paul, MN
- $85,000 to $140,000 USD / year
A full-time Senior Project Engineer is needed to join an established Water/Wastewater team. This role involves planning, design, and oversight of municipal water and wastewater…
Added 48 mins ago
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Senior Project Manager - Commercial Construction
GPAC
Jackson, WY
- $160,000 to $180,000 USD / year
Construction / Commercial / Commercial Construction / General Contractors / Project Management / Senior Project Manager /
Added 50 mins ago
SR MANUFACTURING STAMPING ENGINEER
TE Connectivity
GREENSBORO, NC
The Senior Manufacturing Engineer – Stamping provides hands-on technical leadership for stamping processes, progressive die performance, new product introduction, and continuous…
Added 1 hour ago
Materials Science Post-Bachelor's Engineer
Los Alamos National Laboratory
Los Alamos, NM
The MST-8 Materials Scattering Team is seeking a post-bachelor's engineer to support in situ microstructural characterization using neutron and synchrotron X-ray sources. The successful…
Added 1 hour ago
Senior/Principal R&D Electrical Engineer, Strategic RF & Electronics Systems, Onsite
Sandia National Laboratories
Albuquerque, NM
Establish an information management strategy to ensure documentation is appropriately captured and project history is maintained.
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W80-4 Weapon Systems Engineer - W80-4 Life Extension Program Team, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking an experienced Weapon Systems Engineer (WSE) (R&D Systems Engineer) to join the W80-4 Life Extension Program. The WSE is a key interface between Product Realization Teams…
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Senior/Principal Mechanical Engineer - Experimental Solid Mechanics, Onsite
Sandia National Laboratories
Albuquerque, NM
…security! We are seeking a highly motivated R&D Mechanical Engineer to join our dynamic team in the Experimental Solid Mechanics…
Added 1 hour ago
Automation & Controls Software Engineer
Enchanted Rock Management LLC
Houston, TX
Reporting to the A&C Manager, works with senior controls engineers, Commissioning, Engineering, NOC, O&M, and IT to turn approved design requirements into reliable, documented software. The…
Added 1 hour ago
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Senior Applications Engineer
HawaiiUSA Federal Credit Union
Honolulu, HI
- $68,307 to $102,460 USD / year
The Senior Applications Engineer applies advanced technical knowledge daily to design and develop robust software solutions that meet stringent regulatory and banking standards.…

Closed listing

Oracle

Associate Support Engineer

Santa Fe, NM, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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