Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 7 mins ago
Sr. Antenna Production Engineer
Echodyne Corp
Kirkland, WA
Echodyne is seeking a Sr. Antenna Production Engineer to join our fast-growing team.
Added 28 mins ago
Senior/Principal R&D Electrical Engineer, Strategic RF & Electronics Systems, Onsite
Sandia National Laboratories
Albuquerque, NM
Develop tech basis and qualification strategy for product realization.
Added 37 mins ago
Design Quality Assurance Engineer III - Endoscopy
Boston Scientific
Marlboro
The Design Quality Assurance Engineer III is responsible for leading complex design-related nonconformance (NCEP) and CAPA activities across the product lifecycle. This individual will work…
Added 46 mins ago
N
Sr. Serviceability Engineer
Nutanix
Durham, NC
- $110,000 to $218,000 USD / year
As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and…
Added 46 mins ago
A
QUALITY ENGINEER LEAD
Actalent
Greensboro, NC
- $75,000 to $95,000 USD / year
Design and implement inspection plans, test procedures, and quality checkpoints throughout the production line to ensure consistent product quality.
Added 46 mins ago
Field Applications Engineer
Broadcom
Raleigh, NC
Core Switching Group (CSG) Software Field Applications Engineer (FAE) will be supporting industry leading XGS-Tomahawk series of products in AI clusters for scale up, scale out, scale…
Added 46 mins ago
Senior Supplier Quality Engineer
BorgWarner Inc.
Hendersonville, NC
The Senior Supplier Quality Engineer is responsible for ensuring supplier quality, compliance, and performance throughout the product lifecycle. This role serves as the primary quality…
Added 47 mins ago
Data Engineer, Clinical Operations
E.R. Squibb & Sons,L.L.C.
Princeton, NJ
Design, build, and maintain scalable, production-grade data pipelines and platform components supporting Cross Study Operations and Specimen Management product lines, including cross-trial…
Added 51 mins ago
RC
Full Stack Engineering Intern - Summer 2027
Raft Company Website
McLean, VA
- $20 to $24 USD / hour
As a Software Engineer Raftern, you will contribute to both frontend and backend development for impactful applications, building user-friendly web pages and interfaces using modern…
Added 1 hour ago
Principal ASIC Engineer
Echodyne Corp
Kirkland, WA
…continuity of existing devices while also establishing the design methods, tool flows, and technical foundation needed to deliver future ASICs in-house from product definition through…
Added 1 hour ago
TT
Frontend Engineer
True Talent Solutions Partners
New York, NY
- $185,000 to $300,000 USD / year
- Partner with design and backend engineering to ship and refine product experiences.
Added 1 hour ago
Telecommunications Engineer 2 - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
The Mission Critical Telecommunications Engineer 2 supports Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering,…
Added 1 hour ago
Telecommunications Engineer 3 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
The Mission Critical Telecommunications Engineer 3 supports Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering,…
Added 1 hour ago
Telecommunications Engineer 2 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
The Mission Critical Telecommunications Engineer 2 supports Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering,…
Added 1 hour ago
Senior Design Engineer (Engineer 5)
M.C. Dean, Inc
Tysons, VA
We are seeking a Senior Design Engineer to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs,…
Added 1 hour ago
Telecommunications Specialist 2 (Technical Specialist 2) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex…
Added 1 hour ago
Telecommunications Specialist 2 (Technical Specialist 2) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex…
Added 1 hour ago
AL
Senior Data Engineer
Absentia Labs
San Francisco, CA · Boston, MA · New York City, NY · Seattle, WA · San Jose, CA · Austin, TX
- $125,000 to $160,000 USD / year
As a Senior Data Engineer, you will own the design and evolution of Absentia Labs’ biomedical data platform. You will operate with a high degree of autonomy, making long-horizon…
Added 1 hour ago
Sr. Software Engineer, Linux Kernel
SpaceXSI
Seattle, WA
At SpaceXSI, we design, build, and operate the largest AI supercomputers in the world, from the ground up. As a member of the Platform Core team, you will be responsible for the lowest…
Added 1 hour ago
Financial Operations Engineer
Koniag Government Services
Chantilly, VA
Drive cost allocation: Design and enforce tagging standards and account structure (AWS Organizations, Service Control Policies, tag policies) so every dollar maps to a team, product, or…
Added 1 hour ago
Identity Federation & PKI Engineer (Hybrid)
Koniag Government Services
Washington, DC
The Identity Federation & PKI Engineer serves as a core technical expert responsible for supporting designs from the ICAM Lead, Entra and Okta developers implementing, securing, and…
Added 1 hour ago
GCP Cloud Product Owner
Koniag Government Services
Washington, DC
Koniag Technology Solutions, Inc a Koniag Government Services company, is seeking a GCP Cloud Product Owner with a Secret security clearance to support KTS and our government customer in…
Added 1 hour ago
AWS Cloud Product Owner
Koniag Government Services
Washington, DC
Koniag Technology Solutions, Inc a Koniag Government Services company, is seeking an AWS Cloud Product Owner with a Secret security clearance to support KTS and our government customer in…
Added 1 hour ago
Principal Engineer - Core Platform Services
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
As a Principal Engineer, you are the senior-most individual-contributor technical leader on the Core Platform Services team. You partner with the Senior Engineering Manager and the team’s…
Added 1 hour ago
Sr Engineering Manager - Core Platform Services
Target Enterprise Inc
Minneapolis, MN
As a Senior Engineering Manager, you will lead the Core Platform Services team. You will partner closely with a Principal Engineer, the team’s Product Manager, and the leaders of peer…

Closed listing

Oracle

Associate Support Engineer

Santa Fe, NM, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About employer

Report this job