Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
RTL Engineer – Physical AI Solutions
Altera
San Jose, CA
As an RTL Engineer, you will be responsible for designing, implementing, and verifying high-performance digital logic that powers AI and accelerated computing solutions. You will…
Added 14 mins ago
Systems Engineer
Koniag Government Services
Fort Lee, VA
The Systems Engineer will join our product support team as an early-career engineer working on system integrations and product upgrades. You’ll help turn customer and stakeholder needs into…
Added 14 mins ago
Identity Federation & PKI Engineer (Hybrid)
Koniag Government Services
Washington, DC
The Identity Federation & PKI Engineer serves as a core technical expert responsible for supporting designs from the ICAM Lead, Entra and Okta developers implementing, securing, and…
Added 14 mins ago
Microsoft Identity SME (REMOTE)
Koniag Government Services
Washington, DC
The Microsoft Identity SME will serve as the primary technical authority on Microsoft identity platform architecture, integration, and configuration requirements across all three studies…
Added 14 mins ago
DAF365 JML Lead Engineer (Study 3) (REMOTE)
Koniag Government Services
Washington, DC
The DAF365 JML Lead Engineer will serve as the primary technical authority for Study 3 of the DAF ICAM System Enhancement Studies effort, leading the analysis, workflow design, architecture…
Added 14 mins ago
Senior MuleSoft API Engineer (REMOTE)
Koniag Government Services
Washington, DC
Koniag Professional Services, a Koniag Government Services company, is seeking a Senior MuleSoft API Engineer to support the CRM, Integration, and Platform Services workforce. This role…
Added 14 mins ago
Senior Salesforce Platform Engineer (REMOTE)
Koniag Government Services
Washington, DC
Koniag Professional Services, a Koniag Government Services company, is seeking a Senior Salesforce Platform Engineer to support the CRM, Integration, and Platform Services workforce. This…
Added 20 mins ago
Project Engineer
Ducommun
Coxsackie, NY
The Project Engineer is responsible for the technical support associated
Added 21 mins ago
Principal Software Engineer
Magna Services of America, Inc.
Lowell, MA
Principal Software Engineer wanted in Lowell, MA to define and drive the architectural vision for backend systems and cloud infrastructure. Mentor engineering teams, establish best…
Added 22 mins ago
Senior Software Engineer
Envista Holdings Corporation
Quakertown, PA
Design and develop production software across cloud services, web applications, and desktop integration components within established system architecture.
Added 22 mins ago
EC
Electrical Engineer - Energy Storage & EV Infrastructure
Eaton Corporation
Moon Township, PA
- $97,000 to $143,000 USD / year
…resilient, and electrified future. We are seeking an Electrical Engineer to support the development, validation, integration, and deployment of advanced energy storage and EV infrastructure…
Added 22 mins ago
EC
Senior Electronics Engineer
Eaton Corporation
Moon Township, PA
- $86,000 to $126,000 USD / year
Perform functional, integration, system, regression, performance, and release testing for electronic trip units and associated circuit breaker products.
Added 22 mins ago
Design Engineer
RK Industries, LLC
Aurora, CO
The Design Engineer supports the development and integration of modular product designs by executing system layouts and detailed designs across mechanical, electrical, structural, and…
Added 23 mins ago
O
Associate Support Engineer
Oracle
Harrisburg, PA
- $21.3 to $45.05 USD / hour
…and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and…
Added 23 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Harrisburg, PA
Lead strategic initiatives for seamless application integration, orchestrating the collaboration of diverse software components to enhance overall system efficiency and drive optimal…
Added 23 mins ago
Software Engineer
Teradata
Harrisburg, PA
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
Added 24 mins ago
TT
Senior Forward Deployed Engineer, Operate
True Talent Solutions Partners
New York, NY
- $170,000 to $205,000 USD / year
- Own client engagements from pre-sales demonstrations and requirements gathering through architecture, integration, launch, and post-launch support.
Added 24 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Harrisburg, PA
- $40 to $50 USD / hour
Execute functional, integration, regression, system, end-to-end, and user acceptance testing across web, desktop, and mobile applications.
Added 27 mins ago
A
Staff Software Engineer, Security Platform
Aalyria
Remote, United States
- $230,000 to $250,000 USD / year
Built, or been a core contributor to and design owner of, at least one of: an authentication or authorization system inside a product, an identity provider integration, a certificate…
Added 28 mins ago
RS
Senior Software Engineer - IMS TM/DB Application Programmer
Rocket Software
Jefferson City, MO
- $120,500 to $162,675 USD / year
As a senior software engineer, you will provide architectural leadership, guide design of IMS compatible features, and translate complex mainframe concepts into a robust, performant…
Added 35 mins ago
Senior Software Engineer
Zayo Group LLC
United States
Advocate for engineering best practices, including automated testing, maintainable code, documentation, and thoughtful system design.
Added 37 mins ago
Mechanical Design Engineer
Actalent
Campbell, CA
Job Title: Mechanical Design EngineerJob DescriptionThe Mechanical Design Engineer owns the electro-mechanical design of custom fan filter units (FFUs) and related clean-air products. You…
Added 37 mins ago
Vehicle operation engineer II -New Glenn 9X4 Mechanical Sub System
Blue Origin LLC
Seattle, WA
Collaborate with design, manufacturing, and operations teams to ensure seamless system integration
Added 37 mins ago
Vehicle operation engineer II -New Glenn 9X4 Mechanical Sub System
Blue Origin LLC
Seattle, WA
Collaborate with design, manufacturing, and operations teams to ensure seamless system integration
Added 40 mins ago
Senior Engineer II - Layout
Microchip - USA
CA
Join the Layout Engineering team as a Senior Engineer II-Layout supporting highly complex semiconductor physical layout, integration, extraction, verification, manufacturability,…

Oracle

Associate Support Engineer

Harrisburg, PA, United States

$21.3 to $45.05 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Original job description

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Apply About employer

Report this job