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Added 2 mins ago
O
Principal Application Software Engineer, Java & Cloud
Oracle
Jefferson City, MO
- $99,600 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Principal Application Software Engineer to help develop and evolve TDMS, a mission-critical software suite supporting manufacturing…
Added 2 mins ago
Project Engineer
Actalent
Hermiston, OR
Job Title: Project EngineerJob DescriptionThe Project Engineer supports the Project Manager in planning and executing construction projects from preconstruction through close-out. This role…
Added 2 mins ago
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Civil Engineer
Actalent
Urbandale, IA
- $34 to $58 USD / hour
Now Hiring: Civil EngineerJob DescriptionThis role offers an experienced civil engineer the opportunity to design and deliver commercial land development and subdivision projects from…
Added 2 mins ago
A
Project Engineer
Actalent
Clive, IA
- $35 to $45 USD / hour
Job Title: Project Engineer Solid Waste and Landfill SystemsJob DescriptionThis role focuses on delivering engineering solutions for solid waste facilities, with an emphasis on landfill and…
Added 2 mins ago
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Process Engineer 1
Actalent
Pryor, OK
- $65,000 to $80,000 USD / year
Job Title: Process Engineer IJob DescriptionWe are seeking a motivated and detail-oriented Process Engineer I to support the design, development, and optimization of production lines. In…
Added 3 mins ago
Critical Environments Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Austin, TX
The Data Center Operations Engineer is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV…
Added 3 mins ago
Mobile Engineer (Union)
US AMR-Jones Lang LaSalle Americas, Inc.
Palo Alto, CA
Other assigned operational tasks as may be typically expected of the Mobile Engineer role.
Added 3 mins ago
Critical Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Charlotte, NC
Added 3 mins ago
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Seattle, WA
The Senior Operating Engineer supports operation, inspection and maintenance processes to mechanical, HVAC, electrical and plumbing equipment and systems. This role is the next step in the…
Added 3 mins ago
Sr Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Atlanta, GA
Serve as an engineering leader at JLL! We are hiring an experienced Senior Chief Engineer for a prominent client site in Atlanta. In this role, you will oversee the efficient, safe and…
Added 3 mins ago
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Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Thousand Oaks, CA
- $25 to $35 USD / hour
JLL is seeking a skilled Operating Engineer to join our operations team. This role is critical to maintaining operational excellence and ensuring the smooth functioning of building systems…
Added 3 mins ago
Electrician
US AMR-Jones Lang LaSalle Americas, Inc.
North Charleston, SC · Charleston, SC · Hanahan, SC
As an Operating/Building Engineer with a primary focus on electrical and power systems, you'll play a critical role in keeping our industrial manufacturing facility's electrical…
Added 3 mins ago
Building Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
SAN ANTONIO, TX
As an Operating/Building Engineer, you'll play a critical role in keeping our facilities running at peak performance during overnight hours. This position centers on operating, maintaining,…
Added 4 mins ago
Senior Software Engineer, Platform Engineering
Columbia Sportswear Comp
Portland, OR
As a Senior Software Engineer on the Platform Engineering team, you will design, build, and support enterprise integration and platform solutions that connect critical business systems and…
Added 4 mins ago
Network Deployment Engineer- Remote with paid travel
System One
Reston, VA
Skilled in the areas of enterprise architecture and engineering, cross-domain systems, platform engineering, applications and databases, network services, cybersecurity, information…
Added 5 mins ago
Rovo & AI Prompt Engineer
Accenture
Saint Louis, MO
+ Familiarity with AI safety, responsible AI principles, and enterprise compliance requirements as they apply to LLM-powered applications
Added 6 mins ago
Senior Human Factors Engineer
Amgen Inc.
CA · MA
…bio-pharmaceutical industries. The Senior Human Factors / Usability Engineer is a thought leader and user advocate both within the HF groups and external teams. You will be a key…
Added 8 mins ago
Enterprise Systems Engineer
Prime Healthcare Management Inc
Ontario, CA
In addition to the responsibilities listed above, the Enterprise Systems Engineer will contribute technical leadership and subject-matter expertise across the following areas:
Added 9 mins ago
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Security Engineer
Vibes
Chicago, IL
- $110,000 to $120,000 USD / year
Vibes is building a security program that covers the whole company: our cloud environment, our applications, our workforce, and the AI tools and agents we increasingly rely on. As a…
Added 9 mins ago
Senior Design Engineer - 5050208
State of Missouri
Jefferson City, MO
…committed to serving its citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to…
Added 11 mins ago
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Senior Consultant, Biomechanical Engineer
Rimkus
Seattle, WA
- $143,600 to $215,400 USD / year
Working knowledge of general PC applications and software.
Added 11 mins ago
Senior Application Engineer - Ultrapure Water & Microelectronics
Veolia Environnement SA
Remote, United States
We're seeking a Senior Application Engineer to join our MicroElectronics Applications Engineering Team in North America. This is a pivotal role where you'll be the primary technical point…
Added 11 mins ago
Senior Application Engineer - Ultrapure Water & Microelectronics
Veolia Environnement SA
Remote, United States
We're seeking a Senior Application Engineer to join our MicroElectronics Applications Engineering Team in North America. This is a pivotal role where you'll be the primary technical point…
Added 11 mins ago
Senior Application Engineer - Ultrapure Water & Microelectronics
Veolia Environnement SA
Remote, United States
We're seeking a Senior Application Engineer to join our MicroElectronics Applications Engineering Team in North America. This is a pivotal role where you'll be the primary technical point…
Added 11 mins ago
Senior Application Engineer - Ultrapure Water & Microelectronics
Veolia Environnement SA
Remote, United States
We're seeking a Senior Application Engineer to join our MicroElectronics Applications Engineering Team in North America. This is a pivotal role where you'll be the primary technical point…

Closed listing

Oracle

Associate Support Engineer

Trenton, NJ, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About employer

More about this job

Skills

Technical support
Troubleshooting
Oracle
Documentation
Customer service
Relationship building
Problem solving
Research
Collaboration
Communication skills
Regulatory compliance
ITIL
Change management
Translation
Requirements gathering
Quality assurance
Troubleshoot
Process improvement

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