Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Aerodynamics Engineer (Aero-Stability & Control Analyst)
The Boeing Company
Berkeley, MO
Boeing Defense, Space & Security (BDS) is hiring an Experienced or Senior Aerodynamics Engineer to perform propulsion system qualification support and analysis in the St. Louis, MO region !
Added just now
Senior Full Stack Engineer, People Products
Thumbtack
Remote, United States
- Design the permissioning model for confidential People data: identity, person-level authorization, what reaches the model, retention, approvals, and audit.
Added just now
Structural Design Engineer III - New Glenn Payload Accommodations
Blue Origin LLC
Seattle, WA
As part of a small, hardworking, passionate and accomplished team of experts, you will be responsible for the design, analysis, development, testing, and qualification of structural…
Added just now
Manufacturing Engineer
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
…to join our Manufacturing Operations team as a Manufacturing Engineer in Pullman, WA. As a Manufacturing Engineer, you will help shape the future of manufacturing by bridging product…
Added 1 min ago
Level 3 Helpdesk Engineer
PARSEC COMPUTER CORPORATION
YAKIMA, WA
The number one goal of everyone in our team is to make our clients exceptionally happy. The Senior Network Engineer plays an important role in making sure that happens.
Added 1 min ago
JH
Engineer III, Plant Project
Jubilant HollisterStier
Spokane, WA
- $103,050 to $137,400 USD / year
The Project Engineer III provides pharmaceutical engineering expertise primarily in the area of facility engineering. This position will manage large-scale projects and multi-disciplinary…
Added 1 min ago
JH
Engineer III, Controls
Jubilant HollisterStier
Spokane, WA
- $102,100 to $136,100 USD / year
The primary function of the Engineer III, Controls is to provide technical support of facility Operational Technology (OT) systems, equipment, and controls projects at JHS-Spokane. The…
Added 1 min ago
Project Engineer III
Jubilant HollisterStier
Spokane, WA
The Project Engineer III provides pharmaceutical engineering expertise primarily in the area of facility engineering. This position will manage large-scale projects and multi-disciplinary…
Added 1 min ago
Identity & Application Infrastructure Engineer
Red River
Jefferson City, MO
+ Ability to design, implement, and support automation and workflow solutions.
Added 2 mins ago
Senior Process Engineer
Kent
Houston, TX
Kent is looking for a Senior Process Engineer to be based in our Houston, TX office and support regional project sites.
Added 2 mins ago
Software Development Engineer
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Software Development Engineer you will own the development, implementation, and test of the toolings and services on the Software Lab team. You will work with engineering teams across…
Added 2 mins ago
O
Senior Core Infrastructure Engineer
Oracle
Nashville, TN
- $79,200 to $209,500 USD / year
System Design & Architecture - System Scalability:
Added 2 mins ago
JH
Engineer I, Project
Jubilant HollisterStier
Spokane, WA
- $84,300 to $112,400 USD / year
The Project Engineer I provides pharmaceutical engineering knowledge primarily in the area of facility engineering. This position will manage projects and multi-disciplinary project teams.…
Added 2 mins ago
Mid-Level Project Engineer - Fisheries
ACS Professional Staffing
Redmond, WA
…and environmental solutions, is seeking a Mid-Level Project Engineer - Fisheries to support the design and construction of fish passage projects, including technical and nature-like…
Added 2 mins ago
Software Engineer II - Notification Manager
Mastercard
O'Fallon, MO
As a Software Engineer II, you will contribute to the design, development, testing, deployment, and support of backend services that power Notification Manager. You will work closely with…
Added 3 mins ago
Senior Structural Engineer - Discipline Lead
ACS Professional Staffing
Vancouver, WA
ACS Professional Staffing seeks a Senior Structural Engineer - Discipline Lead for a client providing full-service engineering and architectural design solutions. This role will lead…
Added 3 mins ago
Structural Engineer PE
ACS Professional Staffing
Vancouver, WA
Our client, a well-established architecture and engineering firm, is seeking an experienced Structural Engineer with a PE license to collaborate closely with multidisciplinary teams,…
Added 3 mins ago
EB
Marine Electrical Engineer
Elliott Bay Design Group
Remote, United States
- $48 to $75 USD / hour
Help shape the future of maritime design! Elliott Bay Design Group (EBDG) is looking for a talented Electrical Engineer to join our collaborative team and help develop innovative vessels…
Added 3 mins ago
Staff Software Development Engineer
Trellix
Jefferson City, MO
+ Observability & Telemetry: Design telemetry pipelines to capture, process, and visualize customer data telemetry, product health metrics, and engine-level telemetry using OpenSearch,…
Added 4 mins ago
Control Systems Engineer (III or IV)
Chelan County PUD
Wenatchee, WA
To expedite the application process, combine your cover letter and resume into one PDF document before applying and upload electronically when requested in the online application process.
Added 5 mins ago
MQ
Principal Project Engineer, Light Engines Electronics and Firmware
Monarch Quantum
San Diego, CA
- $175,000 to $225,000 USD / year
Join our fast-paced and passionate team as a Principal Project Engineer, Principal Project Engineer, Light Engines Electronics and Firmware. As we scale, you will be instrumental in…
Added 5 mins ago
Applications Engineer
COLMAC INDUSTRIES INC
COLVILLE, WA
Train and assist building design firms, engineers and architects and manufacturers’ representatives in the application process and product capabilities.
Added 5 mins ago
Mechanical Engineer - Senior-Level
Sargent & Lundy
Clayton, MO
+ You will be responsible for leading the Mechanical Engineering design efforts for a team of junior and senior engineers and designers.
Added 6 mins ago
Software Release Systems Engineer
Ford Global
Dearborn, MI
Own the system-level design and define the overarching architecture. Decompose high-level requirements into logical component responsibilities and define precise integration points between…
Added 6 mins ago
B&
Service Engineer 5
Bucher & Christian Consulting, Inc. dba BCforward (BCF)
Redmond, WA
- Up to $70 USD / hour
Job Title: Engineering and IT Support - Service Engineer 5

Closed listing

Oracle

Associate Support Engineer

Trenton, NJ, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About employer

More about this job

Skills

Technical support
Troubleshooting
Oracle
Documentation
Customer service
Relationship building
Problem solving
Research
Collaboration
Communication skills
Regulatory compliance
ITIL
Change management
Translation
Requirements gathering
Quality assurance
Troubleshoot
Process improvement

Report this job