Find work in the United States.

6,202,818 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Product Support Senior Engineer
Samsung Electronics America, Inc.
Plano, TX
The DA Product Support Senior Engineer is responsible for leading all DA Product engineers and controls each product engineers’ tasks. This senior role ensures New Product Introduction…
Added 1 min ago
Telecommunications Engineer 4 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
We are seeking a Telecommunications Engineer 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 1 min ago
Telecommunications Engineer 2 - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
The Mission Critical Telecommunications Engineer 2 supports Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering,…
Added 1 min ago
Telecommunications Engineer 3 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
We are seeking a Telecommunications Engineer 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 1 min ago
Telecommunications Engineer 2 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
The Mission Critical Telecommunications Engineer 2 supports Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering,…
Added 1 min ago
Senior Design Engineer (Engineer 5)
M.C. Dean, Inc
Tysons, VA
We are seeking a Senior Design Engineer to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs,…
Added 1 min ago
Telecommunications Specialist 2 (Technical Specialist 2) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…structured cabling. The specialist works under the direction of senior telecommunications engineers and grows toward independent ownership of assigned…
Added 1 min ago
Senior Software Engineer, Ads Measurement
Roblox
San Mateo, CA
As a Senior Software Engineer on our Ads Measurement team, you will architect and build foundational ads systems that are capable of reliably serving Roblox’s massive scale. You will drive…
Added 1 min ago
Telecommunications Specialist 4 (Technical Specialist 4) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…engineering deliverables before they go to the project's lead engineer for Government submittal. The specialist is a primary technical interface to the Government program office, base…
Added 1 min ago
Telecommunications Specialist 2 (Technical Specialist 2) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
…structured cabling. The specialist works under the direction of senior telecommunications specialist and grows toward independent ownership of…
Added 3 mins ago
AL
Senior Data Engineer
Absentia Labs
San Francisco, CA · Boston, MA · New York City, NY · Seattle, WA · San Jose, CA · Austin, TX
- $125,000 to $160,000 USD / year
As a Senior Data Engineer, you will own the design and evolution of Absentia Labs’ biomedical data platform. You will operate with a high degree of autonomy, making long-horizon…
Added 5 mins ago
Project Industrial Water Wastewater Process Engineer
Arcadis
Raleigh
Receive technical mentoring and guidance from a senior process engineer
Added 5 mins ago
Project Director Transportation
Arcadis
Irvine
…management, and team performance. The Project Director serves as a senior project leader, providing strategic direction to multidisciplinary teams while maintaining strong relationships…
Added 5 mins ago
Staff Water Engineer
Arcadis
East Windsor
As a Staff Water Engineer you will evaluate, plan, design and support management of projects for water / wastewater treatment and conveyance (pipelines, treatment, and pumping facilities).…
Added 6 mins ago
T&
Senior Construction Project Manager
Turner & Townsend
Everett, WA
- $130,000 to $155,000 USD / year
Turner & Townsend Heery is seeking a Senior Construction Project Manager for public sector projects in the Northern Seattle.
Added 6 mins ago
CB
Senior Data Engineer
Commercial Bank of California
United States
- $135,000 to $170,000 USD / year
The Senior Data Engineer is responsible for designing, building, and operating scalable, secure data platforms that power enterprise analytics, reporting, and advanced data use cases,…
Added 11 mins ago
Applications Development Sr Programmer Analyst
Citibank, N.A.
United States
We are seeking a highly motivated and experienced Senior Engineer to join our Retail and Wealth Risk Engineering team under the Enterprise Risk Technology platform. This is an…
Added 14 mins ago
Senior Electrical Engineer - Protection Applications (St. Louis)
Burns & McDonnell
Saint Louis, MO
The Senior Electrical Engineer will lead electrical design project teams to create world class designs for new projects, alterations and redevelopments on a variety of projects including…
Added 15 mins ago
Senior R&D Test Engineer - Electrical
Stryker Employment Company, LLC
Flower Mound, TX
As a Senior R&D Test Engineer, Electrical, you'll work closely with electrical, software, firmware, and systems engineers to evaluate new product designs, troubleshoot technical challenges,…
Added 16 mins ago
Software Developer
Koniag Government Services
Huntsville, AL
KGS is currently seeking an accomplished Senior Full Stack Software Engineer/Developer to spearhead the engineering, enhancement, and architectural modernization of core Line of Business…
Added 16 mins ago
Junior Software Engineer
Koniag Government Services
Washington, DC
Koniag IT Solutions, a Koniag Government Services company, is seeking a Junior Software Engineer with a TS/SSBI SCI eligibility a to support KITS and our government customer in Washington,…
Added 16 mins ago
Zscaler Integration Engineer - Mid
Koniag Government Services
Washington, DC
The ideal candidate is a technically proficient and security-focused cloud security engineer with solid, hands-on experience across key Zscaler platforms - including Zscaler Internet Access…
Added 16 mins ago
Sr Palo Alto Integration Engineer
Koniag Government Services
Washington, DC
…Services company, is seeking an experienced Palo Alto Integration Engineer (Senior) to support enterprise network security operations and IT administrative and operational support services…
Added 16 mins ago
Palo Alto Integration Engineer - Mid
Koniag Government Services
Washington, DC
The ideal candidate is a technically proficient and security-focused network security engineer with solid, hands-on experience across key Palo Alto Networks platforms - including…
Added 16 mins ago
Harness/Traceable Integration Engineer (Senior)
Koniag Government Services
Washington, DC
…company, is seeking an experienced Harness/Traceable Integration Engineer (Senior) to support enterprise DevSecOps operations, API security, and IT administrative and operational support…

Closed listing

Oracle

Associate Support Engineer

Jefferson City, MO, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About employer

Report this job