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Field Service Engineer
Emerson
Houston, TX
We are in search of Field Service Engineers to join our Power & Water Solutions business based in our Houston, TX office. We focus on upgrading existing plant control systems with the…
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Senior Engineer - Global Rates eTrading Tech
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United States
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for…
Added 1 min ago
Quality Engineer-Kiewit Nuclear Solutions-Idaho-OKLO
Kiewit
Idaho Falls, ID
…culture is strong at Kiewit Nuclear Solutions. As a Sr Quality Engineer, you will report directly to the Quality Manager, and will administer the Project Quality Plan. In this role, you…
Added 1 min ago
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Mid-Level Structural Designer - Power Engineering
Kiewit
Chattanooga, TN · Detroit, MI · Tempe, AZ · Phoenix, AZ · Richmond, VA · New York, NY · Houston, TX · Raleigh, NC · Lone Tree, CO · Woodcliff Lake, NJ · Lenexa, KS
- $73,000 to $76,000 USD / year
Home District/Group: Kiewit Power Engineering
Added 1 min ago
Physical Design Engineer
Baya Systems
Santa Clara, CA
About the role: We are seeking a seasoned Physical Design Engineer with a strong background in all aspects of Physical Design and Implementation flows. The ideal candidate will play a key…
Added 1 min ago
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Sr. Electrical Design Engineer II - 3056329
Apex Systems, Inc.
Seattle, WA
- $42 to $52 USD / hour
This position requires an engineer to develop, document, and maintain manufacturing acceptance test procedures and associated test hardware for electric propulsion systems. The role…
Added 1 min ago
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EV Charging System Verification Engineer - 3054294
Apex Systems, Inc.
Seattle, WA
- $60 to $70 USD / hour
JOB TITLE: EV Charging Systems Verification Engineer
Added 2 mins ago
Solutions Engineer - M365 Copilot & Agents
SHI
Jefferson City, MO
The Solutions Engineer for Microsoft 365 Copilot and Agent 365 is a customer-facing technical advisor who helps organizations assess, deploy, secure, govern, and expand Microsoft 365…
Added 4 mins ago
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Principal Software Development Engineer in Test (Performance & Bare-Metal)
Akamai Technologies, Inc.
Jefferson City, MO
- $169,300 to $304,700 USD / year
As a Principal Software Development Engineer in Test, you will own VM/fleet test strategy, performance quality gates, and hypervisor behavior validation across the IaaS platform.
Added 4 mins ago
Senior Data Management Engineer - Electricity Market
HITACHI ENERGY USA INC
Santa Clara, CA
…Hitachi Energy is seeking a Senior Electricity Market Data Engineer to join our team in San Jose, California. In this role, you will combine expertise in software development, power…
Added 5 mins ago
AI/ML Engineering Director
GD Information Technology, Inc.
Remote, United States
GDIT is seeking a Director-level AI/ML Engineer to support CCaaS & AI digital transformation initiatives across federal and public sector environments. This role combines hands-on…
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Cybersecurity Engineer
GD Information Technology, Inc.
Remote, United States
GDIT is seeking a Cybersecurity Engineer to support the United States Postal Service (USPS) Chief Information Security Officer (CISO) Operations organization. The candidate will apply…
Added 5 mins ago
Senior Software Back End Engineer
GD Information Technology, Inc.
Remote, United States
- Work across the stack to solve problems -- there is no reliance on another engineer or team to get something done for you
Added 5 mins ago
Senior Front End Engineer
GD Information Technology, Inc.
Remote, United States
Added 7 mins ago
Northern California Power Delivery Program Lead
HDR
Sacramento, CA · Walnut Creek, CA · Folsom, CA
We believe electricity powers modern life. As part of our Power sector in Northern California, you’ll help shape how electricity is generated, transmitted and delivered as global energy…
Added 7 mins ago
Model Maker
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…Polyjet; Sheet metal forming and hardware insertion; Other power fabrication equipment; Finishing & painting of prototypes; CNC Press brake; Lathe; CNC Mill. Assist other members of the…
Added 8 mins ago
Avionics Test Engineer III - Lunar Core Components
Blue Origin LLC
Seattle, WA
As an Electrical Power Systems Test Engineer on the Lunar Core Components team, you will serve as the test engineer for one or more Electrical Power Systems products reused across multiple…
Added 8 mins ago
Lead Operating Engineer
JLL
Seattle, WA
The Lead Operating Engineer leads, with minimal supervision, the operation, inspection, and maintenance processes to mechanical, HVAC, electrical and plumbing equipment and systems. This…
Added 8 mins ago
Electrical Power Engineer III
Acutronic
Austin, TX
Acutronic is looking for a Electrical Power Engineer III within Acutronic’s Aerospace Components Division. The engineer in this role will have broad hands-on responsibility and ownership of…
Added 8 mins ago
Secret - Power Supply Design Engineer
Insight Global
Clifton, NJ
Insight Global is seeking a Power Supply Design Engineer to join an Electrical Hardware Engineering team in Clifton, NJ for a large Defense Contracting and Technologies company. This team…
Added 8 mins ago
Scientist, Mechanical Engineering
L3Harris
Clifton, NJ
The team is seeking an Electronic Packaging Mechanical Engineer to lead a cross-functional team in the development, design, implementation, qualification and productionization of ruggedized…
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Senior Electrical Engineer (Generation) - Nuclear
WSP USA
Mount Laurel, NJ
WSP is currently initiating a search for a Senior Electrical Engineer (Generation) - Nuclear to join our Power & Energy Team. The candidate will be involved in projects with our Power…
Added 8 mins ago
Nuclear Uncertainty & Drift Analysis Subject Matter Expert (SME)
Enercon Services Inc
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Previous experience supporting commercial nuclear power plants, engineering consulting organizations, or architect-engineer firms
Added 9 mins ago
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
The Software Engineer Intern will join the Orchestration - Simplify Building team to help design and build natural-language driven agreement workflows. They will work closely with engineers…
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Engineer / Maintenance Technician
Auberge Collection
Aspen, CO
- $24.5 to $28.5 USD / hour
The Engineer is part of our engineering team and responsible for all technical operations at the hotel. This individual will troubleshoot and repair electrically run motors & devices, HVAC…

Closed listing

Oracle

Associate Support Engineer

Jefferson City, MO, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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