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Added 2 mins ago
U
Sr Software Engineer - Streaming Data Platform
Uber
Sunnyvale, CA · San Francisco, CA · Seattle, WA
- $202,000 to $224,000 USD / year
…foundational systems that operate at global scale. As a Sr Software Engineer on the Streaming Data Platform team, you will shape the architecture and evolution of the critical…
Added 3 mins ago
Building Operations & Controls Engineer 3
Pacific Northwest National Laboratory
Jefferson City, MO
The Buildings Systems Group is seeking a Building Operations and Controls Engineer to join our team of building controls experts working to improve energy and water efficiency and…
Added 3 mins ago
Building Operations & Controls Engineer 2
Pacific Northwest National Laboratory
Jefferson City, MO
The Buildings Systems Group is seeking a Building Operations and Controls Engineer to join our team of building controls experts working to improve energy and water efficiency and…
Added 3 mins ago
Principal Engineer
Cushman & Wakefield
Creve Coeur, MO
The Principal Data Engineer at Cushman & Wakefield is a senior, high-impact technical leader responsible for solving complex data engineering challenges and shaping enterprise-wide data…
Added 3 mins ago
Automation and AI Enablement Engineer
FiberFirst
Southlake, TX
Three or more years writing and maintaining production code, with automation, integration, or data engineering as a primary focus.
Added 4 mins ago
Senior Electrical Engineer
Kennedy/Jenks Consulting
Virginia Beach, VA · Norfolk, VA · Chesapeake, VA · Newport News, VA · Portsmouth, VA
Kennedy Jenks is seeking an NCEES Professional Licensed Electrical Engineer in our Virginia Beach office. The right candidate will have experience in planning and design power systems of…
Added 6 mins ago
Civil Engineer - Mid-Level
Sargent & Lundy
Clayton, MO
…outcomes for our clients. Depending on the role, employees may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design…
Added 6 mins ago
Senior Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Clayton, MO
…outcomes for our clients. Depending on the role, employees may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design…
Added 6 mins ago
AI & HPC Infrastructure Engineer
Accenture
Saint Louis, MO
+ Integrate AI infrastructure platforms with existing IT systems, data pipelines, security frameworks, model-serving endpoints, and enterprise governance controls
Added 6 mins ago
AC
Data Engineer
Aston Carter
Mechanicsburg, PA
- $60 to $67 USD / hour
Job Title: Data EngineerJob DescriptionThe Data Engineer will play a key role in the continued development and modernization of the organizations data environment, with a focus on creating…
Added 6 mins ago
IG
Senior Network Engineer
Insight Global
San Jose, CA
- From $70 USD / hour
Proficient with Cisco Nexus data center switching platforms
Added 6 mins ago
AT
Senior Security Engineer
Akamai Technologies, Inc.
Jefferson City, MO
- $112,500 to $202,500 USD / year
As a Senior Security Engineer you will be assessing and mitigating the risk of doing business in today's hyper-connected world. . You will work directly with Akamai's IT and engineering…
Added 7 mins ago
NextGen Software Engineer
Johnson Controls Inc.
United States
…program, transition into a full-time role in Cloud/AI Engineering, Automation Engineering, Test Engineering, Software Engineering, Project Management, or Product…
Added 7 mins ago
C
Entry-Level Engineer - Python, Data Analytics & Generative AI Life Sciences Commercial
Cognizant
Jefferson City, MO
- $65,000 USD / year
We are seeking a motivated and curious Entry-Level Engineer with a strong foundation in Python, data analytics, modeling, and Generative AI . This role is ideal for recent graduates or…
Added 8 mins ago
Automation Engineer
Howmet Aerospace
Tucson, AZ
The Automation Engineer is responsible for designing, implementing, supporting, and optimizing automated manufacturing systems and production processes. This position has a dotted-line…
Added 9 mins ago
UG
Senior Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
As a Senior Software Engineer on the OCPN Cloud Platform Team, you will drive the architecture, technical design, development, delivery, and operationalization of cloud-native, resilient,…
Added 10 mins ago
AT
Senior II Site Reliability Engineer - Network
Akamai Technologies, Inc.
Jefferson City, MO
- $146,400 to $263,600 USD / year
As a Senior II Site Reliability Engineer - Network, you will be responsible for:
Added 10 mins ago
RH
Software Engineer
Robert Half
Dublin, OH
- $140,000 to $150,000 USD / year
We are looking for a Software Engineer to help strengthen and evolve a mission-critical internal platform in Dublin, Ohio. In this role, you will build and refine full-stack solutions that…
Added 10 mins ago
L
Security Engineer, Vulnerability Management
LiveKit
Remote, United States
- $200,000 to $300,000 USD / year
Our customers trust us with audio, video and data belonging to their own end users, so a security failure on our side puts their data and their business at risk. We are hiring a Security…
Added 11 mins ago
TT
Software Engineer
Tyler Technologies
Lakewood, CO
- $59,451 to $90,000 USD / year
The Software Engineer is responsible for coding, testing, and documenting application programs of basic to moderate size and complexity, working with accepted development department…
Added 11 mins ago
BA
Platform DevOps Engineer
Booz Allen Hamilton
Colorado Springs, CO
- $61,900 to $141,000 USD / year
e is more than a nice-looking interface plus data. You need the right combination of clean code, APIs, analytics, and infrastructure to help build a user-oriented solution and delivery…
Added 13 mins ago
Senior Manager, Life Sciences Supply Chain & Operate
Deloitte
Kansas City, MO
…delivery, and a clear point of view on how artificial intelligence, automation, and predictive intelligence can transform BPO from labor-based delivery to intelligence-led operations. This…
Added 13 mins ago
Senior Manager, Life Sciences Supply Chain & Operate
Deloitte
Saint Louis, MO
…delivery, and a clear point of view on how artificial intelligence, automation, and predictive intelligence can transform BPO from labor-based delivery to intelligence-led operations. This…
Added 14 mins ago
Data Asset Model Senior Engineer
Mars Corporate
United States
…acquisitions, and organizational change, we are seeking a FinTech Data Asset Model Senior Engineer to strengthen our capabilities in Azure Data Lake technologies within the FinTech Data…
Added 15 mins ago
Senior AI Engineer
Suffolk Construction Company, Inc
Boston, MA
…start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and…

Closed listing

Oracle

Associate Support Engineer

Jefferson City, MO, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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