Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Water Rights Engineer
Moore Engineering, Inc.
Denver, CO
As a Water Right Engineer at Moore Engineering, you are responsible for many facets and tasks related to water rights including, historic consumptive use analysis, estimating lag…
Added 1 min ago
Senior Front End Engineer
GD Information Technology, Inc.
Remote, United States
Lead the development of accessible, performant, and user-centered web applications that serve government customers
Added 1 min ago
Staff Security Engineer, Privileged Access (PAM)
Nscale
NY
We’re hiring a Staff Security Engineer focused on Privileged Access and Access Automation to build Nscale’s privileged access operating model across enterprise systems, SaaS administration,…
Added 1 min ago
Staff Identity Governance Engineer
Nscale
NY
We're hiring a Staff Identity Governance Engineer to make every access grant at Nscale requested, approved, time-bound where it should be, and reviewed - with evidence an auditor can trust.
Added 1 min ago
Senior Identity Platform Engineer (Okta, passkeys and identity verification)
Nscale
NY
We’re hiring a Senior Identity Platform Engineer to make Okta Nscale’s single front door: phishing-resistant sign-in only, no usable password, and identity infrastructure managed as code.
Added 2 mins ago
Senior AI Engineer
ARM
Seattle, WA
As a Senior AI Engineer, you will develop the tools and technologies that bring this vision to life. You will design and build SDKs, frameworks, and reference applications that enable AI…
Added 3 mins ago
Platform Engineer
ManpowerGroup
NJ
Experience integrating enterprise applications, databases, and cloud platforms, including familiarity with REST APIs and system integrations.
Added 4 mins ago
Senior Lead Ground System Fluid/Mechanical Engineer
Blue Origin LLC
Seattle, WA
…flight vehicles. As a Senior Lead Ground System Fluid/Mechanical Engineer, you will serve as both a hands-on technical contributor and a technical authority for the design, development, and…
Added 4 mins ago
Digital Hardware Engineer - Early Career
Lockheed Martin
Moorestown, NJ
Lockheed Martin is seeking a full-time Early Career Digital Hardware Engineer. In this role you will contribute to the design and test of digital hardware including servers, cabinets, high…
Added 4 mins ago
AI/ML Engineering Staff (Signal Processing)
Lockheed Martin
Moorestown, NJ
Leading and developing advanced AI and machine-learning capabilities for radar, communications, and electronic warfare signal-processing applications
Added 4 mins ago
Electrical Power Engineer III
Acutronic
Austin, TX
Acutronic is looking for a Electrical Power Engineer III within Acutronic’s Aerospace Components Division. The engineer in this role will have broad hands-on responsibility and ownership of…
Added 4 mins ago
Senior Electrical Engineer (Generation) - Nuclear
WSP USA
Mount Laurel, NJ
WSP is currently initiating a search for a Senior Electrical Engineer (Generation) - Nuclear to join our Power & Energy Team. The candidate will be involved in projects with our Power…
Added 4 mins ago
AI/ML Engineering Staff (Electronic Warfare)
Lockheed Martin
Mount Laurel, NJ
Leading and developing advanced AI and machine-learning capabilities for radar, communications, and electronic warfare signal-processing applications
Added 4 mins ago
Senior Java Engineer, Vice President
Citigroup
Jersey City, NJ
This Senior Java Engineer role is a senior-level software engineering position embedded within Citi's Exchange-Traded Derivatives (ETD) Clearing technology organization, responsible for…
Added 4 mins ago
ZH
Senior Full Stack Developer
Zelis Healthcare, LLC
Morristown, NJ
- $15.92 USD / hour
We are seeking an experienced Senior Full Stack Cloud Developer / Software Engineer to design, develop, integrate, and support modern enterprise applications across Microsoft, Azure, AWS,…
Added 4 mins ago
CH
Data Analyst
Cayuse Holdings
Trenton, NJ
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 5 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Trenton, NJ
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 5 mins ago
Principal Cloud Platform Engineer
Make Your Move
Salem, MA
Serve as senior hands-on engineer and escalation point for complex cloud, infrastructure, and production issues.
Added 6 mins ago
Solutions Engineer - Cloud & DevOps
SHI
Jefferson City, MO
The Cloud & DevOps Solutions Engineer is responsible for designing and managing CI/CD pipelines, developing Infrastructure as Code with Terraform, and ensuring system compliance and…
Added 6 mins ago
Mechanical Design Engineer
Zeno Power
Seattle, WA
Zeno is seeking a highly motivated Senior Mechanical Design Engineer to support the engineering efforts of developing Radioisotope Power Systems (RPSs) for applications from the seabed to…
Added 7 mins ago
Sr. AI & Machine Learning Engineer
Post Holdings Inc.
Saint Louis, MO
+ Develop predictive, optimization, forecasting, recommendation, computer vision, and generative AI applications
Added 7 mins ago
Facilities Engineer
Providence St. Joseph Health
Walla Walla, WA
…work orders. Provides security coverage, as requested. The Engineer reports to the Lead Hospital Engineer and department…
Added 9 mins ago
Transportation Manager
DEPARTMENT OF TRANSPORTATION
United States
Chief Engineer - Project Delivery - Right-of-Way
Added 9 mins ago
MK1-Avionic Test Engineer II - Lunar Permanence
Blue Origin LLC
Seattle, WA
Applications will be accepted on an ongoing basis until the requisition is closed.
Added 9 mins ago
Engineer - Stress Analyst III - Lunar Permanence
Blue Origin LLC
Seattle, WA
Applications will be accepted on an ongoing basis until the requisition is closed.

Closed listing

Oracle

Associate Support Engineer

Richmond, VA, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About employer

More about this job

Skills

Technical support
Troubleshooting
Oracle
Documentation
Customer service
Relationship building
Problem solving
Research
Collaboration
Communication skills
Regulatory compliance
ITIL
Change management
Translation
Requirements gathering
Quality assurance
Troubleshoot
Process improvement

Report this job