Find work in the United States.

6,202,818 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added 7 mins ago
Sr. Software Engineer, Linux Kernel
SpaceXSI
Seattle, WA
…SpaceXSI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and…
Added 20 mins ago
CH
Full-time Building Engineer III | Escala
Columbia Hospitality Inc
Seattle, WA
- $38 to $40 USD / hour
- Full-time
Benefits - Medical, Dental, Vision, Disability, 401K
Added 27 mins ago
Product engineer
Dorman Products, Inc.
Colmar, PA
Added 29 mins ago
Senior Engineer, Process Data Science and Statistics
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
The Sr Engineer will develop and maintain analytical workflows for multivariate process monitoring, predictive modeling of batch outcomes from incoming material, and anomaly detection on…
Added 29 mins ago
Principal I&C Parts Product Engineer
Westinghouse Electric Company
Cranberry Township, PA
Added 31 mins ago
Product Engineer
Dorman
Colmar, PA
Reverse engineer or improve upon designs leveraging 3D scanning, CMM data, functional benchmarking, and material analysis.
Added 37 mins ago
Network Engineer (Starlink Maritime)
SpaceX
Redmond, WA
Use fleet performance data and operations knowledge to show where Starlink Maritime is winning or failing, then turn that into product and network changes that improve reliability and drive…
Added 43 mins ago
T
Senior AI/ML Engineer
TEKsystems
New York, NY
- $119,800 to $179,800 USD / year
…customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms…
Added 44 mins ago
Engineer IV (Senior) - Piping Systems Design
Blue Origin LLC
Seattle, WA
…systems for a development program. You will be the responsible engineer for these systems' complete product life cycle from initial definition through system operation. This includes all…
Added 44 mins ago
Engineer IV (Senior) - Piping Systems Design
Blue Origin LLC
Seattle, WA
…systems for a development program. You will be the responsible engineer for these systems' complete product life cycle from initial definition through system operation. This includes all…
Added 45 mins ago
Outside Plant Engineer I/II
Uniti
Meadville, PA · Waynesburg, PA · Brookville, PA · Ephrata, PA · State College, PA
…and build long-term relationships. By analyzing a variety of data, you will solve complex problems for our business and residential customers utilizing copper cable, fiber cable, and…
Added 45 mins ago
Field Technician
Uniti
Mobile, AL · AL · Monroeville, AL · Atmore, AL
Log into switches and take instructions from the NOC or engineer in charge
Added 54 mins ago
U
Sr Software Engineer - Streaming Data Platform
Uber
Sunnyvale, CA · San Francisco, CA · Seattle, WA
- $202,000 to $224,000 USD / year
…foundational systems that operate at global scale. As a Sr Software Engineer on the Streaming Data Platform team, you will shape the architecture and evolution of the critical…
Added 1 hour ago
Software Engineer II - Lunar Permanence
Blue Origin LLC
Seattle, WA
We are seeking a Level 2 Software Engineer to join the Lunar Apps team in the Lunar Permanence business unit. Our team is responsible for developing innovative products that accelerate…
Added 1 hour ago
NB
Sr. Manufacturing Automation Engineer
Nova Biomedical
Waltham, MA
- $149,000 to $164,000 USD / year
…sites and is seeking a hands-on Sr. Manufactroing Automation Engineer with strong manufacturing support experience, proven mechanical and electrical troubleshooting ability, and a…
Added 1 hour ago
NB
Principal Design Quality Engineer I
Nova Biomedical
Waltham, MA
- $120,000 to $160,000 USD / year
Nova Biomedical: One Global Brand. One Vision. Together under one name.
Added 1 hour ago
NB
Senior Quality Engineer
Nova Biomedical
Norwood, MA
- $110,000 to $130,000 USD / year
The Senior Quality Engineer will be responsible for providing Quality Engineering support to ensure quality practices are implemented and maintained across design transfer, inspection,…
Added 1 hour ago
FI
IT Support Technician
Flextronics International USA, Inc.
IL
- $34.4 to $47.3 USD / hour
Full range of medical, dental, and vision plans
Added 1 hour ago
Software Systems Quality Engineer (Compliance) in AZ
RTX
United States
We have an immediate need for an onsite Software Systems Quality Engineer I (Compliance) to support Land & Air Defense Systems (LADS) in Tucson, AZ. LADS programs include Global Patriot,…
Added 1 hour ago
Radiation Effects Engineer I (Onsite)
RTX
United States
The Radiation Effects Engineer I (Electrical Engineer I) will support the Radiation Effects Engineer section which combines multi-disciplined skills ranging from radiation effects and…
Added 1 hour ago
DevOps Engineer (Hybrid) - 31023
Huntington Ingalls Industries
Lackland AFB, TX
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…
Added 1 hour ago
DevOps Engineer - $20K Sign On Bonus - 31021
Huntington Ingalls Industries
Lackland AFB, TX
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…
Added 1 hour ago
Process Control Engineer (53400)
Chevron Phillips Chemical
Borger, TX
…Chemical. If you’re ready to grow with us and become part of our vision of being the premier Chemical Company, apply…
Added 1 hour ago
Citrix Software Virtualization Engineer - Top Secret
General Dynamics Information Technology
Saint Louis, MO
GDIT is looking for a Citrix Software Virtualization Engineer to support the virtualization of a variety of mission applications as part of the User Facing and Data Center Services Contract…
Added 1 hour ago
Network Engineer, Data Center Field Operations
Meta
El Paso, TX
Meta is looking for a Data Center Field Operations Network Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. The role requires subject…

Closed listing

Oracle

Associate Support Engineer

Richmond, VA, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About employer

More about this job

Skills

Technical support
Troubleshooting
Oracle
Documentation
Customer service
Relationship building
Problem solving
Research
Collaboration
Communication skills
Regulatory compliance
ITIL
Change management
Translation
Requirements gathering
Quality assurance
Troubleshoot
Process improvement

Report this job