Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Fellow, Manufacturing Systems Engineer
Firestorm
United States
Set the long-term technology and capability roadmap for the system, and keep it tied to Firestorm's product plans and customer needs.
Added 6 mins ago
Equipment & Tool Engineer (Associate or Experienced)
The Boeing Company
Ridley Park, PA
…and detail-oriented associate or experienced Equipment & Tool Engineer to join our team in Ridley Park, PA in support of multiple programs, including the H-47 Chinook and V-22 Osprey. This…
Added 8 mins ago
Sr Eng Manu Eng
Auris Health Inc. Legal Entity
Santa Clara, CA · Milpitas, CA
We are seeking a Senior Manufacturing Mechanical Engineer with exceptional drive and urgency to lead new product, process development and industrialization activities for our advanced…
Added 9 mins ago
Systems Engineer 2 / 3
SP - Propulsion Systems
United States
Analyze the needs of the system and translate into verifiable performance and design requirements.
Added 9 mins ago
Sentinel - Principal / Sr Principal Systems Engineer - 19282
CORP-Corporate Office
United States
You will collaborate closely with Integrated Product Team (IPT) counterparts to produce rigorous systems-engineering and design artifacts, working with technical teams and stakeholders to…
Added 9 mins ago
Sr. Principal Chief Engineer/IPT Lead
CORP-Corporate Office
United States
We are looking for you to join our team as a Sr Principal Chief Engineer/Integrated Product Team (ITP) Lead based out of Baltimore (Linthicum), MD. This position is an onsite position that…
Added 9 mins ago
Principal Cyber Systems Engineer
SP - Orbital Space Systems
United States
We are seeking a highly skilled and experienced Information System Security Engineer (ISSE) to lead, manage, and optimize our program cybersecurity suite. In this role, you will operate as…
Added 10 mins ago
O
Senior Director, Employee Experience Solution Engineering
Oracle
Nashville, TN
- $193,600 to $414,400 USD / year
· Lead rapid engineering execution. Partner with product and design specialists on prototypes, design reviews and usability validation, then direct production solutions across architecture,…
Added 14 mins ago
H
Lead Engineer
Hornblower
San Francisco, CA
- $155,000 USD / year
…government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration…
Added 15 mins ago
Senior Software Engineer, Platform Engineering
Columbia Sportswear Comp
Portland, OR
As a Senior Software Engineer on the Platform Engineering team, you will design, build, and support enterprise integration and platform solutions that connect critical business systems and…
Added 16 mins ago
Rovo & AI Prompt Engineer
Accenture
Saint Louis, MO
Most of our build work sits upstream, where the cost of rework gets set: requirements generation, user story synthesis, design review, architecture validation. That means creator and…
Added 25 mins ago
S
Mechanical Engineer II
SprintRay
Los Angeles
- $95,000 to $120,000 USD / year
As a Mechanical Engineer II within SprintRay’s Hardware R&D team, you will drive all phases of a project from concept to manufacturing to end of life. You will apply advanced mechanical…
Added 28 mins ago
Lead Engineer
PricewaterhouseCoopers Advisory Services LLC
Chicago, IL · Raleigh, NC · Charlotte, NC · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Montpelier, VT · Nashville, TN · New Orleans, LA · NY · Oklahoma City, OK · Orlando, FL · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
As a Lead Engineer you will guide the design, build, testing, and modernization of custom applications across cloud-native and on-premise environments, using modern engineering approaches,…
Added 28 mins ago
EO/IR Systems Integration and Test Engineer
HEICO
Santa Barbara, CA
Santa Barbara Infrared, Inc. (SBIR) is recruiting for the position of Electro-Optical/Infrared (EO/IR) Systems Integration and Test Engineer. As a member of SBIR’s Systems Engineering…
Added 29 mins ago
DevSecOps Engineer III
Blue Origin Personnel, LLC
Denver, CO · Huntsville, AL · Reston, VA
As the DevSecOps engineer for the flight software team, you will be the expert on how we build and automate that infrastructure. You'll design and run the GitLab CI/CD pipelines, harden the…
Added 29 mins ago
Vehicle Operations Engineer III – New Glenn 9X4 Cryogenic Propellant Systems
Blue Origin Personnel, LLC
Space Coast, FL
Collaborate with design, manufacturing, and operations teams to ensure seamless system integration
Added 29 mins ago
Vehicle Operations Engineer III – New Glenn 9X4 Cryogenic Propellant Systems
Blue Origin Personnel, LLC
Space Coast, FL
Collaborate with design, manufacturing, and operations teams to ensure seamless system integration
Added 29 mins ago
Sr ASIC Design Engineer - TeraWave
Blue Origin Personnel, LLC
San Diego, CA · Cupertino, CA
Experience in full ASIC/FPGA lifecycle (architecture, design, simulation, verification, validation, integration & test)
Added 31 mins ago
Software Engineer (Apps) 4
WEX Inc
Remote, United States
We are seeking a seasoned Sr. Software Engineer in the WEX Mobility Engineering organization. This role will sit in the Mobility team that caters to fleet management and mobility payments…
Added 35 mins ago
U
Lead Mobile QA Automation Engineer
Unanet
Dulles, VA
- $130,300 to $140,036 USD / year
Our growing Product Team is looking for a Lead QA Automation Engineer focusing on iOS and Android mobile applications built with React Native. You will be responsible for providing…
Added 36 mins ago
Quality Engineer
Viant Medical
Brimfield, MA
Supports regulatory and agency inspections, audits, investigations, and inquiries regarding the control and assessment of product design and manufacturing quality.
Added 36 mins ago
Sr Validation Engineer
Viant Medical
Indianapolis, IN
Viant is a global medical device design and manufacturing services provider that partners and innovates with customers to provide the highest quality, life enhancing medical devices. We do…
Added 37 mins ago
AA
Software Systems Engineer
Aether Aerospace
Boston, MA · Dayton, OH
- $99,093 to $171,000 USD / year
Provide analysis, design, development, and integration of hardware, software, human-machine interfaces, and all system level requirements and functional objectives to provide an integrated…
Added 38 mins ago
Cellular Test Engineer (RAN / Device Testing)
Hitachi Global
San Jose, CA
3–6+ years of hands-on experience in cellular system testing, mobile protocol verification, or RAN integration.
Added 43 mins ago
Software Engineer II - Notification Manager
Mastercard
O'Fallon, MO
As a Software Engineer II, you will contribute to the design, development, testing, deployment, and support of backend services that power Notification Manager. You will work closely with…

Closed listing

Oracle

Associate Support Engineer

Hartford, CT, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About employer

Report this job