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Added 1 min ago
Systems Engineer 2 / 3
SP - Propulsion Systems
United States
…pioneering spirit to our collaborative teams. As a Systems Engineer – Level 2 or Level 3 in Promontory, UT, you’ll be a key contributor to missions of critical importance, shaping what’s…
Added 1 min ago
Sentinel - Sr Principal Systems Engineer - 20178
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 1 min ago
Sentinel - Principal / Sr Principal Systems Engineer - 19282
CORP-Corporate Office
United States
This requisition may be filled at either the Principal Systems Engineer level (T-03) or Sr Principal Systems Engineer level (T-04).
Added 1 min ago
Associate Components/Product Follow Engineer or Components/Product Follow Engineer
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking an Associate Components / Product Follow Engineer or Components / Product Follow Engineer (Material Process Engineer).
Added 1 min ago
Associate Manufacturing Engineer
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems (NGAS) has an opening for an Advanced Automation Manufacturing Engineer Level 1 to join our team of qualified, diverse individuals. This position will…
Added 2 mins ago
O
Software Developer 3
Oracle
Seattle, WA
- $96,500 to $209,500 USD / year
An engineer at any level can have a significant technical and business impact. In our area, we specialize on everything related to distributed database systems and cloud services. We are…
Added 2 mins ago
O
Lead Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $146,300 to $306,400 USD / year
…drives remediation and compliance, and delivers enterprise‑level automation (IaC) and change strategies enabling safe, automated patching, updates, and…
Added 4 mins ago
Sourcing and Procurement Data & AI Senior Manager
Accenture
Saint Louis, MO
…799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at…
Added 5 mins ago
O
Principal Application Software Engineer, Java & Cloud
Oracle
Jefferson City, MO
- $99,600 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Principal Application Software Engineer to help develop and evolve TDMS, a mission-critical software suite supporting manufacturing…
Added 6 mins ago
UA
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Thousand Oaks, CA
- $25 to $35 USD / hour
JLL is seeking a skilled Operating Engineer to join our operations team. This role is critical to maintaining operational excellence and ensuring the smooth functioning of building systems…
Added 6 mins ago
LN
Technology Construction Inspector (TCI/CEI)
Luster National
Atlanta, GA
- $72,000 to $114,000 USD / year
…network integration verification, and contract documentation. The level of the position will be dependent upon the selected finalists’ background and…
Added 7 mins ago
Associate or Experienced Fatigue & Fracture Analysis Engineer
The Boeing Company
Berkeley, MO
+ Level 2: 2 or more years' related work experience or an equivalent combination of technical education and experience
Added 9 mins ago
Application Support Engineer II
Trimark Associates
Remote, United States
Trimark Associates is seeking a Tier II Application Support Engineer to support our mission-critical T1‑S Vantage and True:SCADA platforms. In this role, you’ll work at the intersection of…
Added 10 mins ago
Project Engineering Manager - Industrial Water Job Details | Black & Veatch Family of Companies
Black & Veatch
Kansas City, MO
+ Reviews lower-level engineering work or assignments
Added 11 mins ago
AI Led Forward Deployed Engineer | Design & Digital Products
Accenture
Saint Louis, MO
+ Deploy responsibly to production: MLOps, model serving, security, and cost / latency discipline at product level, with effective monitoring.
Added 11 mins ago
Engineer, Manufacturing & Quality
Visionworks
Schertz, TX
…mean we served over 3.5 million customers last year, and we process 1 million products per week. Our two facilities (both 120,000+ Square Feet) employ over 900 individuals, working together…
Added 11 mins ago
Engineer, Manufacturing & Quality
Visionworks
Schertz, TX
…mean we served over 3.5 million customers last year, and we process 1 million products per week. Our two facilities (both 120,000+ Square Feet) employ over 900 individuals, working together…
Added 16 mins ago
DevOps Platform Engineer
Booz Allen Hamilton_United States
Arlington, VA · Eglin AFB, FL · Hill AFB, UT
…their code. That’s why we need you, an experienced DevSecOps engineer, to help us shorten the time it takes to get critical tools developed and into the hands of digital citizens and…
Added 18 mins ago
FEP TPS Engineer - E3
Applied Materials
Phoenix, AZ · Phoenix
…operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering…
Added 19 mins ago
Software Release Systems Engineer
Ford
Dearborn, MI · Dearborn
Own the system-level design and define the overarching architecture. Decompose high-level requirements into logical component responsibilities and define precise integration points between…
Added 21 mins ago
Vehicle Operations Engineer III – New Glenn 9X4 Cryogenic Propellant Systems
Blue Origin Personnel, LLC
Space Coast, FL
Working closely with the stage-level Vehicle Operations Integration lead, and you will create a comprehensive set of constraints, alerts, and limits for the New Glenn test and launch teams.…
Added 21 mins ago
Vehicle Operations Engineer III – New Glenn 9X4 Cryogenic Propellant Systems
Blue Origin Personnel, LLC
Space Coast, FL
Working closely with the stage-level Vehicle Operations Integration lead, and you will create a comprehensive set of constraints, alerts, and limits for the New Glenn test and launch teams.…
Added 22 mins ago
Network Engineer, Operations & Support
Meta
Kansas City, MO
Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) Capacity & Network team. In this role, you will support the deployment, integration, and ongoing…
Added 25 mins ago
Staff Accountant
AIM Aerospace, Inc
Orange City, IA
We're seeking team members who thrive in fast-paced manufacturing environments for our Composites Manufacturing Engineer position at our Orange City, IA facility.
Added 25 mins ago
Mechanical Engineer, Electro-Mechanical (Starlink)
SpaceX
Redmond, WA
Work with manufacturers and suppliers to implement process improvements to improve reliability

Closed listing

Oracle

Associate Support Engineer

Hartford, CT, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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