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Operational Technology Engineer
Magna Seating of America, Inc.
Shepherdsville, KY
…predictive maintenance solutions to drive digital transformation and operational…
Added just now
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Stationary Engineer
Aerotek
Rockville, MD
- $28 to $40 USD / hour
Job Title: Stationary EngineerJob DescriptionThis role requires a Maryland Stationary Engineer License (Grade 3 or higher, as applicable) to support the safe, reliable operation and…
Added 1 min ago
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Expert Automation & Observability Engineer
Ensono
Jefferson City, MO
- $140,000 to $180,000 USD / year
We are seeking an Expert Observability Engineer to serve as the strategic technical lead and architect for our enterprise Observability, APM, and Telemetry ecosystems. You will lead the…
Added 1 min ago
Senior Lead Engineer
PricewaterhouseCoopers Advisory Services LLC
Chicago, IL · Raleigh, NC · Charlotte, NC · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Montpelier, VT · Nashville, TN · New Orleans, LA · NY · Oklahoma City, OK · Orlando, FL · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 1 min ago
Supplier Quality Engineer III
Blue Origin Personnel, LLC
Los Angeles, CA · Space Coast, FL
Evaluate current and prospective suppliers for technical capability, quality-system maturity, capacity, and operational stability.
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Sr. Principal Engineer, Spacecraft Health & Observability
Blue Origin Personnel, LLC
Denver, CO · Hutto, TX · Space Coast, FL · Huntsville, AL · Kent, WA
As a Principal Engineer for Fleet Health & Observability, you will be the single point of ownership for answering the critical question: "Is our constellation healthy?" You will architect…
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Avionics Operations Engineer III
Blue Origin Personnel, LLC
Space Coast, FL
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Sr Director, Launch Recovery
Blue Origin Personnel, LLC
Space Coast, FL
…Senior Director of Launch Recovery, you will own the strategy, operational execution, and organizational leadership for the fleet and shore-side operations that catch our booster at sea,…
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Network Engineer, Operations & Support
Meta
Kansas City, MO
Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) Capacity & Network team. In this role, you will support the deployment, integration, and ongoing…
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Databricks Data Engineer
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We are looking for a highly experienced Databricks Data Engineer with 8-10 years of experience in Data Engineering, Big Data, and Cloud Data Platforms. The ideal candidate will lead the…
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Lead Databricks Data Engineer
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Job Description: Lead Databricks Data Engineer
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Senior Data Engineer
ALO
Beverly Hills, CA
- $140,000 to $180,000 USD / year
We are looking for a Senior Data Engineer to build and scale the foundational data platform that powers analytics, real-time decisioning, and operational intelligence across Alo.
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Lead Data Engineer
ALO
Beverly Hills, CA
- $180,000 to $220,000 USD / year
We are looking for a Lead Data Engineer to architect, build, and evolve the foundational data platform that powers analytics, real-time decisioning, and operational intelligence across Alo.
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Production Service Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $70,500 to $146,500 USD / year
As a Production Service Engineer II, you will maintain the stability, safety, and high availability of global network infrastructure. Executing critical deploymentsspanning software,…
Added 8 mins ago
Automation Engineer
Capstone Logistics LLC
Tulsa, OK
JOB SUMMARY: The Automation Engineer is responsible for supporting the deployment, integration, and ongoing optimization of automated material handling and warehouse automation systems.…
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PAM Engineer
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+ Support operational processes for access rotation, auditing, logging, and incident resolution related to privileged sessions and service requests.
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Principal Software Engineer Lead (Kubernetes Product Platform)
Akamai Technologies, Inc.
Jefferson City, MO
- $169,300 to $304,700 USD / year
…bring new products and services to market faster by simplifying performance, reliability, security, and operational…
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Manufacturing Engineer II
Viant Medical
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Develop, optimize, validate, and maintain manufacturing processes, equipment, and production methods to enhance throughput, reduce costs, and improve operational performance.
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Mfg Engrs - Senior NPI Engineer
Viant Medical
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…technical expertise, and relentless focus on our customers and on operational excellence. With nearly 6,000 associates across 24 locations worldwide, we offer a unique combination of…
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Software Systems Engineer
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Boston, MA · Dayton, OH
- $99,093 to $171,000 USD / year
…and manufacturing enterprise positioned for scalable growth, operational excellence, and long-term value…
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Housing Development Associate
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Yakima, WA
Assist the assembly and coordination of the project team for housing development (i.e. architect, engineer, developer, general contractor, etc.)
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Principal CSV Engineer - Automation Engineering
Eli Lilly and Company
United States
This role will work as a member of the Automation Engineering Department at Eli Lilly, Foundry. The engineer will serve as a technical subject matter expert, providing automation support…
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Application Support Engineer
Absolute Business Solutions Corp
Bethesda, MD
- $110,000 to $225,000 USD / year
ABSC has an exciting opening for a TS/SCI-cleared Application Support Engineer supporting DIA-NDOC under the DTP contract. You will serve as a customer-facing technical anchor for a…
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Software Engineer, Motion Controls & Manufacturing Automation
Blue Origin LLC
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We are seeking a Software Engineer to design, build, and control custom manufacturing hardware supporting Blue Origin's advanced metal additive manufacturing processes - including the…
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Lead Data Engineer
PitchBook Data
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Identify opportunities to modernize tooling, improve performance, and reduce operational overhead

Closed listing

Oracle

Associate Support Engineer

Hartford, CT, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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