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Added 11 mins ago
Supplier Quality Engineer
Dogwood Industries LLC
Everett, WA
Dogwood Industries is seeking an experienced Supplier Quality Engineer (SQE) to support and enhance the quality, reliability, and performance of externally supplied products, materials, and…
Added 12 mins ago
Associate Compliance Engineer
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
…employee-owner to our Product Compliance team in Pullman, WA. As an Associate Compliance Engineer, you will work in a state-of-the-art test…
Added 21 mins ago
Software Engineer - Full Stack/ C#
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
Associate Software Engineer: $81,300 - $122,000
Added 27 mins ago
AS
Mechanical Engineer III - 3054568
Apex Systems, Inc.
Seattle, WA
- $46 to $56 USD / hour
Mechanical Engineer - Mechanical Engineer III
Added 28 mins ago
Systems Engineering Field Tech Support Asc Mgr - L4
Lockheed Martin
Eglin AFB, FL
Join Lockheed Martin Aeronautics as an Aircraft Field Service Engineer (FSE) Associate Manager on our Aeronautics Field Sustainment Team. This position will support the 33rd Fighter Wing…
Added 28 mins ago
SE
Hardware Engineering Technician I
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
- $32 to $48 USD / hour
Build engineering prototypes under the direction of an electrical engineer. Document prototype construction and maintain pertinent engineering records.
Added 29 mins ago
ORION Industrial Engineer, Associate
ASRC Federal Holding Company
Merritt Island, FL
ASRC Federal System Solutions (AFSS) is seeking an ORION Industrial Engineer at Kennedy Space Center, FL.
Added 30 mins ago
Associate Human Factors Engineer/Human Factors Engineer
Northrop Grumman
Melbourne, FL
Northrop Grumman Aeronautics Systems has an opening for a Human Factors Engineer to join our team of qualified, diverse individuals. This position is located in Melbourne, Florida .
Added 33 mins ago
EG
ServiceNow SAM Developer - SBOM Integrations
Eliassen Group
Jefferson City, MO
- $90 to $101.5 USD / hour
+ Develop, test, implement, and support solutions for collecting, processing, validating, normalizing, enriching, integrating, and reporting SBOM data.
Added 45 mins ago
Software & System Test Engineer
Honda Dev. and Mfg. of Am.,LLC
Raymond, OH
The Software & System Test Engineer supports the development, integration, and validation of vehicle electrical/electronic systems and software. The role executes assigned engineering…
Added 46 mins ago
RU
Manufacturing Engineer
Randstad USA
Prospect, CT
- $65,000 to $75,000 USD / year
As our operations expand, we are looking for a motivated Manufacturing Engineer to support our electronics factory operations in Prospect, Connecticut. In this role, you will be directly…
Added 46 mins ago
2027 Associate Systems Engineer (AHT) - Dulles VA
Northrop Grumman
Dulles, VA · Dulles
…integration, testing, and operational readiness of spacecraft. The engineer will develop original ideas, elaborate on preliminary design concepts, evaluate completed designs with their…
Added 46 mins ago
2026 Flight Controller - Dulles VA
Northrop Grumman
Dulles, VA · Dulles
Develop and test command procedures, telemetry pages, and other products derived from vendor provided documentation
Added 46 mins ago
2027 Associate Systems Test Engineer / Systems Test Engineer - Huntsville AL
Northrop Grumman
Huntsville, AL · Huntsville
Northrop Grumman is seeking an Associate Systems Test Engineer / Systems Test Engineer . This position will be located at our Defense Systems sector in Huntsville, AL.
Added 46 mins ago
Associate Components/Product Follow Engineer or Components/Product Follow Engineer
Northrop Grumman
Rolling Meadows, IL · Rolling Meadows
Northrop Grumman Defense Systems is seeking an Associate Components / Product Follow Engineer or Components / Product Follow Engineer (Material Process Engineer).
Added 47 mins ago
Quality Assurance Engineer II
General Dynamics OTS Inc
Moses Lake, WA
Quality Engineer II in MOSES LAKE, WA. Develops methods and procedures for process control, testing, inspection, and continuous improvement to ensure products meet design intent. Designs…
Added 1 hour ago
Lab Technician - Hardware - 3056397
Apex Systems, Inc.
Redmond, WA
The main function of a hardware engineer is to research, design, develop, test computer or computer-related equipment for commercial, industrial, military, or scientific use. A typical…
Added 1 hour ago
KC
Associate Test Engineer
KLA Corporation
Milpitas, CA
- $28.85 to $49.04 USD / hour
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale - faster and better than ever before. That's where…
Added 1 hour ago
ZH
Senior Full Stack Developer
Zelis Healthcare, LLC
Morristown, NJ
- $15.92 USD / hour
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 1 hour ago
SE
Front-End Web Developer
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
- $82,000 USD / year
Associate Software Engineer: $82,000 - $122,900. Software Engineer $89,400 - $134,100. We set starting pay based on job-related factors such as your experience, training, knowledge, and…
Added 1 hour ago
Warranty Technician
GenthermPROD
Racine, WI
These positions report to the Warranty & Reliability Engineering Manager but are also influenced by the Warranty Engineer and the incumbent’s fellow technicians. The incumbent should be…
Added 1 hour ago
Senior Associate, Salesforce Health Cloud & Agentforce Forward Deployed Engineer
KPMG LLP
Seattle, WA
KPMG is currently seeking a Senior Associate in Technology for our Consulting practice.
Added 1 hour ago
AWS Connect Developer
ASM Research, An Accenture Federal Services Company
Washington, DC
Experience consistent with the Cloud Engineer II standard: 8–15 years of IT experience, including 3–4 years of cloud engineering experience, and at least 4 years debugging Microsoft Windows…
Added 1 hour ago
Senior Full Stack Software Engineer
Humana
Frankfort, KY
The Full Stack Software Engineer is responsible for producing scalable software solutions. These solutions utilize a range of different technologies and languages, such as Java, JavaScript,…
Added 1 hour ago
Site Reliability Engineer
Humana
Frankfort, KY
The associate will work as part of a cross-functional engineering team to deliver solutions using technologies such as Python, Angular, SQL, Databricks, SSIS, and enterprise AI gateways for…

Closed listing

Oracle

Associate Support Engineer

Hartford, CT, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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