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Added 2 mins ago
Associate or Experienced Fatigue & Fracture Analysis Engineer
The Boeing Company
Berkeley, MO
…the next generation of aerospace. We are currently seeking Associate or Experienced Fatigue & Fracture Analysis Engineers to support current and emerging aircraft programs as part of the…
Added 3 mins ago
Rovo & AI Prompt Engineer
Accenture
Saint Louis, MO
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience
Added 4 mins ago
Senior Human Factors Engineer
Amgen Inc.
CA · MA
…bio-pharmaceutical industries. The Senior Human Factors / Usability Engineer is a thought leader and user advocate both within the HF groups and external teams. You will be a key…
Added 5 mins ago
Assistant/Associate/Professional Environmental Engineer - 4FAC038
State of Missouri
Jefferson City, MO
- All the duties of an Assistant/Associate Engineer above, plus:
Added 6 mins ago
Engineer, Manufacturing & Quality
Visionworks
Schertz, TX
Working with Visionworks you’ll make a big impact on associate and patient experiences and help us change the way eyes are cared for in the vision care industry. We offer growth…
Added 6 mins ago
Engineer, Manufacturing & Quality
Visionworks
Schertz, TX
Working with Visionworks you’ll make a big impact on associate and patient experiences and help us change the way eyes are cared for in the vision care industry. We offer growth…
Added 11 mins ago
DevOps Platform Engineer
Booz Allen Hamilton_United States
Arlington, VA · Eglin AFB, FL · Hill AFB, UT
…their code. That’s why we need you, an experienced DevSecOps engineer, to help us shorten the time it takes to get critical tools developed and into the hands of digital citizens and…
Added 15 mins ago
MRI Technologist - St. Francis Eastside - PRN
Bon Secours Mercy Health Inc
Greenville, SC
Associate's from an ARRT (American Registry of Radiologic Technologists) accredited institute (preferred)
Added 15 mins ago
MRI Technologist - St. Francis Eastside
Bon Secours Mercy Health Inc
Greenville, SC
Associate's from an ARRT (American Registry of Radiologic Technologists) accredited institute (preferred)
Added 15 mins ago
E
Expert Automation & Observability Engineer
Ensono
Jefferson City, MO
- $140,000 to $180,000 USD / year
We are seeking an Expert Observability Engineer to serve as the strategic technical lead and architect for our enterprise Observability, APM, and Telemetry ecosystems. You will lead the…
Added 15 mins ago
Sr. Solutions Architect - Services Presales - Microsoft Fabric & Data Engineering
SHI
Jefferson City, MO
+ Azure Data Analyst Associate (DA-100/DA-200)
Added 15 mins ago
Senior Engineer
PricewaterhouseCoopers Advisory Services LLC
Chicago, IL · Raleigh, NC · Charlotte, NC · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Montpelier, VT · Nashville, TN · New Orleans, LA · Oklahoma City, OK · Orlando, FL · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
As a Senior Engineer you will help design, build, and test custom applications within our Advisory practice, bringing together software engineering, cloud-based solution delivery, and…
Added 19 mins ago
Databricks Data Engineer
EXL Talent Acquisition Team
NY
We are looking for a highly experienced Databricks Data Engineer with 8-10 years of experience in Data Engineering, Big Data, and Cloud Data Platforms. The ideal candidate will lead the…
Added 19 mins ago
Lead Databricks Data Engineer
EXL Talent Acquisition Team
NY
Job Description: Lead Databricks Data Engineer
Added 21 mins ago
Production Engineer
Toyota Tsusho America, Inc.
Madison, AL
Associate or Bachelor’s degree in Engineering or related field or equivalent is required.
Added 22 mins ago
Platform Engineer - Observability
Evolent
Jefferson City, MO
+ Reverse engineer the applications and infrastructure you inherit: trace dependencies, integrations, and data flows end to end until you can explain how a system actually works.
Added 23 mins ago
Senior IT System Administrator - Corporate IT (Kansas City)
Burns & McDonnell
Kansas City, MO
+ Google Professional Cloud Architect or Google Cloud Certified - Professional Cloud Engineer preferred.
Added 23 mins ago
Manufacturing Engineer
Viant Medical
Brimfield, MA
If you are a motivated and innovative Manufacturing Engineer looking to make a difference in the medical device industry, we invite you to apply for this exciting opportunity to join our…
Added 24 mins ago
Housing Development Associate
Catholic Charities Serving Central Washington
Yakima, WA
The Housing Development Associate (HDA) will be responsible to assist the Housing Development - Associate Director. with all housing development activities from concept to build ready lots…
Added 25 mins ago
JH
Principal Process Engineer
Jubilant HollisterStier
Spokane, WA
- $130,275 to $208,400 USD / year
The Principal Process Engineer serves as a site-wide expert in pharmaceutical process engineering and technical transfer. This role leads multiple complex tech transfers concurrently,…
Added 26 mins ago
Payer Dev, Git & ML-Ops Engineer, Senior Associate
PwC
Saint Louis, MO
As a Payer Dev, Git & ML-Ops Engineer, Senior Associate, you will engage with clients in the Health Services sector to drive modernization initiatives within our Operations Consulting…
Added 26 mins ago
Payer Dev, Git & ML-Ops Engineer, Senior Associate
PwC
Kansas City, MO
As a Payer Dev, Git & ML-Ops Engineer, Senior Associate, you will engage with clients in the Health Services sector to drive modernization initiatives within our Operations Consulting…
Added 26 mins ago
Engineer Technician 1
ACS Professional Staffing
Vancouver, WA
ACS Professional Staffing is looking for an employee to work on-site with our client. This Engineer Technician 1 will support engineering teams by creating, modifying, and maintaining CAD…
Added 26 mins ago
Supplier Quality Engineer
Dogwood Industries LLC
Everett, WA
Dogwood Industries is seeking an experienced Supplier Quality Engineer (SQE) to support and enhance the quality, reliability, and performance of externally supplied products, materials, and…
Added 27 mins ago
Associate Compliance Engineer
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
…employee-owner to our Product Compliance team in Pullman, WA. As an Associate Compliance Engineer, you will work in a state-of-the-art test…

Closed listing

Oracle

Associate Support Engineer

Hartford, CT, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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