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Added just now
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Transportation Engineer
GPAC
Tallahassee, FL
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added just now
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Transportation Engineer
GPAC
Port Saint Lucie, FL
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added just now
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Transportation Engineer
GPAC
Cape Coral, FL
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added just now
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Transportation Engineer
GPAC
Fort Lauderdale, FL
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added 2 mins ago
G
Bridge Engineer -PE
GPAC
Houston, TX
- $115,000 to $145,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 2 mins ago
G
Bridge Engineer -PE
GPAC
Fort Worth, TX
- $115,000 to $145,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 2 mins ago
G
Bridge Engineer -PE
GPAC
Dallas, TX
- $115,000 to $145,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 2 mins ago
G
Bridge Engineer -PE
GPAC
El Paso, TX
- $115,000 to $145,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 2 mins ago
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Bridge Engineer -PE
GPAC
Arlington, TX
- $115,000 to $145,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 3 mins ago
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Bridge Engineer -PE
GPAC
Plano, TX
- $115,000 to $145,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 3 mins ago
G
Bridge Engineer -PE
GPAC
Corpus Christi, TX
- $115,000 to $145,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 3 mins ago
G
Bridge Engineer -PE
GPAC
Lubbock, TX
- $115,000 to $145,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 4 mins ago
Ground Systems Engineer II - Structures & Mechanisms
Rocket Lab Corporation
Wallops Island, VA
As a Ground Systems Engineer II – Structures and Mechanisms You will be responsible for the design, build, testing and commissioning of large mechanisms, launch pad structures, and…
Added 8 mins ago
Facilities Technician - 2nd Shift
Spirax-Sarco Ltd.
Devens, MA
Are you someone that likes to get your hands dirty, get so involved with a project that you cannot believe the workday is over? Do you want to have a sense of accomplishment at the end of…
Added 9 mins ago
Senior Sustaining Project Engineer (Onsite)
RTX
United States
Coordinate among manufacturing sites, customers, and suppliers to develop project plans for product or process changes.
Added 13 mins ago
DO
Office Chief, Office of Program Management
Department of Transportation
CA
- $13,892 to $15,782 USD / month
Under the general direction of the Deputy Division Chief, a Principal Transportation Engineer, Program/Project Management & Office Engineer (PPM&OE), the incumbent will lead the Office of…
Added 13 mins ago
MC
Controls Engineer
Mikron Corporation Denver
Englewood, CO
- $100,000 to $120,000 USD / year
The Controls Engineer role at Mikron Automation is ideal for professionals with foundational experience in automation and mechanical design. You’ll contribute independently to the…
Added 16 mins ago
Transportation Licensed Engineer
GPAC
West Palm Beach, FL
…clients. They are expanding their team and looking for a Senior Project Manager for their Transportation Department. What they have for…
Added 19 mins ago
Software Quality Engineer I - II
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CTY, UT
Software Quality Engineer I - II (Facets Application Services) Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington,…
Added 19 mins ago
Software Quality Engineer I - II
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CTY, UT
Software Quality Engineer I - II (Facets Application Services) Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington,…
Added 20 mins ago
K
Sr. Controls Engineer / PLC Programmer
Kforce
Chandler, AZ
- $115,000 to $145,000 USD / year
Kforce's client, a growing engineering and automation firm in Chandler, AZ, is seeking a few Senior Controls Engineer/PLC Programmer to design, program, and commission PLC, HMI, and SCADA…
Added 27 mins ago
GC
Senior Professional Industrial Water Engineer, Mining
Geosyntec Consultant
Greenwood Village, CO
- $123,235 to $199,555 USD / year
Geosyntec has an exciting opportunity for a Senior ProfessionalIndustrial Water Engineer to help grow our water and wastewater engineering practices. This individual will be based in our…
Added 27 mins ago
Fluid Systems Engineer, Starlink Infrastructure
SpaceX
Bastrop, TX
As a Fluid Systems Engineer, you will lead the design, build, and commissioning of these systems. You will be the extreme owner for your systems, carrying novel designs from first…
Added 31 mins ago
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Bridge Engineer -PE
GPAC
Newark, NJ
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
Added 31 mins ago
G
Bridge Engineer -PE
GPAC
Jersey City, NJ
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?

Closed listing

Oracle

Associate Support Engineer

Oklahoma City, OK, United States

$21.3 to $45.05 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About employer

More about this job

Skills

Technical support
Troubleshooting
Oracle
Documentation
Customer service
Relationship building
Problem solving
Research
Collaboration
Communication skills
Regulatory compliance
ITIL
Change management
Translation
Requirements gathering
Quality assurance
Troubleshoot
Process improvement

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