Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
L
Senior Security Engineer, Product & Platform
LiteLLM
San Francisco, CA
- $220,000 to $280,000 USD / year
…interface to LLM providers. We’re looking for a Senior Security Engineer to secure our application, infrastructure, and software delivery…
Added 1 min ago
Senior Data Engineering
Pearson
Remote, United States
…that combine trusted data pipelines, semantic models, and self-service reporting…
Added 1 min ago
KL
Senior Product Designer, Platform
Kaizen Labs
New York, NY
- $170,000 to $210,000 USD / year
Government technology has failed citizens, veterans, public servants, and service members for decades.
Added 1 min ago
Electrical Engineer
Delphinus Engineering
Norfolk, VA
Select materials and specify components suitable for shipboard and waterfront service conditions and develop associated Bills of Material (BOMs).
Added 1 min ago
Distribution Technician I (Meter Services) - Reading, PA
FirstEnergy
Reading, PA
Construction methods, maintenance practices, service practices, standards and procedures
Added 1 min ago
Quality Engineer
Autoliv United States
Brigham City
…steering wheels and you can be part of our team as Quality…
Added 1 min ago
Staff Software Engineer, Fullstack (Account Management)
Affirm
Remote, United States
Our work spans the full account security journey - from detecting and preventing unauthorized access to enabling self-service recovery and reducing the need for customer support. We own…
Added 2 mins ago
Staff Production Engineer
Zscaler
San Jose, CA · Santa Clara, CA
We are looking for a Staff Production Engineer to join our team. This is a hybrid (3 days a week in San Jose, CA or Bellevue, WA) role, reporting to the Senior Manager, Site Reliability…
Added 2 mins ago
Staff Production Engineer
Zscaler
San Jose, CA · Santa Clara, CA
We are looking for a Staff Production Engineer to join our team. This is a hybrid (3 days a week in San Jose, CA or Bellevue, WA) role, reporting to the Director, Software Engineering in…
Added 2 mins ago
Sr. Production Engineer
Zscaler
San Jose, CA · Santa Clara, CA
We are looking for a Sr. Production Engineer to join our team. This is a hybrid (3 days a week in San Jose, CA) or Bellevue, WA role, reporting to the Senior Manager, Site Reliability…
Added 2 mins ago
Facilities Maintenance Engineer I - The Willow Tree Inn
The People Concern
Los Angeles, CA · Compton, CA
Able to maintain a pleasant attitude and a customer-service orientation at all times
Added 2 mins ago
Territory Sales Manager | Ace Hardware | Chicago, IL
CHERVON NORTH AMERICA INC
Chicago, IL
…manufacture and our green approach to manufacturing. We design, engineer and market power tools and outdoor power equipment within our brand portfolio- EGO, FLEX and SKIL and for other…
Added 2 mins ago
F
Federal Enterprise Account Executive
Fortreum
Reston, VA
- $165,000 to $200,000 USD / year
…offensive and compliance technical solutions. Our comprehensive service portfolio spans regulatory compliance frameworks including FedRAMP, CMMC, FISMA, SOC, PCI, ISO, and…
Added 2 mins ago
Electrical Commissioning Engineer
LotusWorks
Maiden, NC
As a Electrical Commissioning Engineer working with the LotusWorks team, you will join our client site in the Datacenter sector. This job is based in a state-of-the-art global facility in…
Added 3 mins ago
Applications Engineer - West Coast
Nidec Motor Corporation
North America/USA/Minnesota/Eden Prairie, MN
Support greater engineering organization by contributing to Technical Support and Field Service needs via email, phone, ticket responses, and site visits
Added 3 mins ago
L
Support Technician (Night Shift)
Lightedge
Chaska, MN
- $25 to $29 USD / hour
Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA)
Added 4 mins ago
Junior Network Engineer
CACI, INC.-FEDERAL
Washington, DC · Reston, VA
CACI is looking for a Network Engineer to join our ECS3 program. The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating…
Added 5 mins ago
Performance Engineer Monitoring & Diagnostics 5
NAES
Spring, TX
The Performance Engineer supports NAES Remote Operations and Monitoring & Diagnostics (M&D) services from the Remote Operating Center. Continuously monitor plant and equipment performance,…
Added 5 mins ago
CP
Senior Engineer Consultant -Network Design
Cellco Partnership
Basking Ridge, NJ
- $100,000 to $174,000 USD / year
…to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some…
Added 6 mins ago
Electrical Engineer I - Logistics
Progressive Companies
Grand Rapids, MI · Detroit, MI · Charlotte, NC · Greenville, NC · Durham, NC · Asheville, NC
As an Electrical Engineer I, you are a Professional Engineer (PE) with a background in generating and translating electrical systems into final solutions for various project building types…
Added 7 mins ago
Software Engineering Supervisor
PRC-Saltillo
Remote, United States
Collaborative Environment: Partner with engineering, product, QA, manufacturing, and service teams to deliver impactful solutions.
Added 7 mins ago
Product Development Program Manager
Medtronic
Brooklyn Center, MN
Added 7 mins ago
Supplier Engineering & Supply Chain Integration Manager
Boston Scientific
Arden Hills, MN
…initiatives. Identify, assess, and mitigate risks related to Quality, Service, Cost, and supplier performance. Execute supplier engineering and material program management activities to…
Added 7 mins ago
Integration Platform Engineer I
Freeport McMoRan
Phoenix, AZ
…estimates for planning purposes. As the Integration Platform Engineer I, you will provide technical documentation for handing off solutions to the support team. Respond to and resolve…
Added 7 mins ago
CI
NVH Engineer
Cintal, Inc.
Chillicothe, IL
- $75,000 to $80,000 USD / year
This position is for an agency engineer responsible for developing, conducting, analyzing, and managing engine structures & dynamics validation tests using standards & technologies.…

Oracle

Associate Support Engineer

Saint Paul, MN, United States

$21.3 to $45.05 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Original job description

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Apply About employer

Report this job