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Added 2 mins ago
GL
Summer Camp Director, Denver - Lowry (2027)
Galileo Learning
Lowry, CO
- $22 to $24 USD / hour
…institutions and service providers with curriculum and instructional…
Added 3 mins ago
Associate Director, Information Governance and Records Management
S&P GLOBAL UK LIMITED
Remote, United States
…retention, and usage to ensure trust, regulatory compliance, and operational…
Added 3 mins ago
Contracts Manager
CACI, INC.-FEDERAL
Sterling, VA · Colorado Springs, CO
CACI is seeking a talented and highly motivated Senior Contracts Manager to support our Space Line of Business (LOB). CACI’s Space Line of Business provides launch support and mission…
Added 3 mins ago
Senior Contracts Manager
CACI, INC.-FEDERAL
Sterling, VA
CACI is seeking a talented and highly motivated Senior Contracts Manager to support our Electronic Warfare Line of Business (LOB). CACI’s Electronic Warfare Line of Business delivers…
Added 3 mins ago
Contracts Administrator
CACI, INC.-FEDERAL
Sterling, VA
CACI is seeking a talented and highly motivated Contracts Administrator to support our Space Line of Business (LOB). CACI’s Space Line of Business provides launch support and mission…
Added 4 mins ago
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Hancock, NH
- $18 USD / hour
Plan and lead engaging, hands-on activities aligned with the Healthy Kids Curriculum, including fitness, STEAM, academics, arts, and homework support.
Added 4 mins ago
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Newport, NH
- $18 USD / hour
Plan and lead engaging, hands-on activities aligned with the Healthy Kids Curriculum, including fitness, STEAM, academics, arts, and homework support.
Added 4 mins ago
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Wilton, NH
- $18 USD / hour
Plan and lead engaging, hands-on activities aligned with the Healthy Kids Curriculum, including fitness, STEAM, academics, arts, and homework support.
Added 4 mins ago
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Swanzey, NH
- $18 USD / hour
Plan and lead engaging, hands-on activities aligned with the Healthy Kids Curriculum, including fitness, STEAM, academics, arts, and homework support.
Added 4 mins ago
HK
Childcare Area Director
HEALTHY KIDS PROGRAMS
Birmingham, AL
- $28 USD / hour
Reports To: Associate Executive Director and Executive Director
Added 4 mins ago
JD
Education Associate, Adult and Prison Education Resources
Join Delaware Schools Consortium
DE
- $98,642.8 to $154,081.16 USD / year
The Education Associate works with Department of Correction personnel, educators, community providers, and workforce partners to address barriers to learning and strengthen educational…
Added 5 mins ago
Assistant Director
Nicholls State University
LA
Maintains a congenial and collaborative relationship with schools and administrative support units.
Added 5 mins ago
LG
Assistant General Manager
Luna Grill
Carlsbad, CA
- $64,000 to $74,000 USD / year
At Luna Grill, we’re looking for Assistant General Managers to support GMs, coach teams, and ensure operational excellence across our restaurants. This is your chance to make an impact,…
Added 6 mins ago
GH
Clinical Applications Specialist - X-Ray
GE HealthCare
Remote, United States
- $92,000 to $138,000 USD / year
The Clinical Application Specialist (CAS) will deliver clinical and operational expertise by providing excellent education and training support within a specific modality (XR) or product…
Added 6 mins ago
Data Center Support Services Technician - Catalyst Conversion
Oracle
Abilene, TX
Associate Degree in Computer Science, Information Technology, Data Center Operations or related field AND 1 years of experience in client-facing, direct customer support and service, data…
Added 6 mins ago
CE
Preschool Lead Teacher
Cadence Education
Edina, MN
- $17 to $22 USD / hour
…requirements, and partner with families and team members to support each child’s growth and…
Added 6 mins ago
CE
Toddler Lead Teacher
Cadence Education
Edina, MN
- $17 to $22.1 USD / hour
…requirements, and partner with families and team members to support each child’s growth and…
Added 6 mins ago
HR Coordinator
nVent
Blaine, MN
The HR Coordinator provides high-quality administrative and operational support across Human Resources processes and services for the Anoka sites. This role serves as an important point of…
Added 6 mins ago
C
Retail Nutrition Services Associate | Fresh Harvest Cafe
CentraCare
Saint Cloud, MN
- $15.12 to $23.13 USD / hour
CentraCare is seeking a Retail Nutritional Services Associate to join our Nutrition Services team. Think of this role as a blend of barista, cashier, food service professional, and customer…
Added 6 mins ago
XE
Operations Manager (Transmission)
Xcel Energy
Maple Grove, MN
- $112,200 to $159,400 USD / year
…energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be…
Added 6 mins ago
Traveling Safety Analyst
TelCom Construction
St Cloud, MN · Shakopee, MN · Maple Grove, MN · Clearwater, MN
…analyses of safety data, maintain critical compliance records, and support safety reporting tools to elevate operational safety across our projects. You will travel around Minnesota and…
Added 6 mins ago
MC
Development Associate (Hybrid)
Mayo Clinic
Rochester, MN
- $26.63 to $35.98 USD / hour
The Development Associate supports Creative Design, Stewardship & Recognition, and Communications teams. The Development Associate will provide programmatic support for recurring…
Added 6 mins ago
O
Associate Support Engineer
Oracle
Saint Paul, MN
- $21.3 to $45.05 USD / hour
-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.
Added 7 mins ago
Program Manager | PMP | Secret | Contingent | On-Site
ARES Enterprise
El Segundo, CA
Financial & Subcontract Oversight: Oversee cost estimates, monthly billing invoices, financial auditing support, and vendor integration under Associate Vendor Agreements (AVAs).
Added 7 mins ago
IT Systems Subject Matter Expert (SME) / Operations Lead Contingent
ARES Enterprise
El Segundo, CA
…database environments. In this dual role, you will manage daily operational activities while designing, evaluating, and implementing technical solutions for base-level infrastructure and…

Oracle

Associate Support Engineer

Saint Paul, MN, United States

$21.3 to $45.05 USD / hour

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Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Original job description

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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