Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Public Cloud Network – Security Engineer - VP
Citibank, N.A.
United States
Are you a talented Public Cloud Network – Security Engineer looking for their next challenge? Do you have a passion for building cutting-edge enterprise products and a hands-on approach to…
Added 2 mins ago
T
Guidewire Software Engineer
TEKsystems
Omaha, NE
- $7.25 to $7.26 USD / hour
DescriptionThe Senior Software Engineer (Guidewire) designs, develops, and maintains high-quality software to meet business and customer needs. They develop features and capabilities for…
Added 2 mins ago
T
Power Platform Developer
TEKsystems
Charlotte, NC
- $55 to $65 USD / hour
…NC.TEKsystems is currently looking for a Power Platform Solution Engineer specializing in the conversion and modernization of legacy forms and workflows. This individual will serve as the…
Added 2 mins ago
Principal Controls Engineer
Baxter Healthcare Corporation
Marion, NC
Your talent is needed across a wide variety of industries. As a Principal Controls Engineer, you have a wide array of career choices, but are motivated by the opportunity to work in a…
Added 2 mins ago
Senior Controls Engineer
Baxter Healthcare Corporation
Marion, NC
Performs engineering studies on new equipment to resolve accurate settings, control points, etc. including data collecting during start up and test batches.
Added 2 mins ago
FPGA Development Engineer
General Dynamics Mission Systems, Inc
Manassas, VA
…firmware related processes and process documentation• Create test and simulation plans that establish functional criteria• Verifies test results and analyzes performance• Verification and…
Added 3 mins ago
Senior Software Engineer
Digital Infuzion
Remote, United States
The Senior Software Engineer is a hands-on application engineer responsible for designing, building, testing, deploying, and supporting modern production software across multiple projects.
Added 3 mins ago
Senior AI Engineer (CCC Auto / Agentic)
EvolutionIQ
Remote, United States
Python and TypeScript at the level of setting a team's conventions: the async model, typing strictness, and test strategy for a shared codebase, plus a performance problem you profiled and…
Added 4 mins ago
Senior Snowflake Data Engineer
Strategic Staffing Solutions
San Antonio, TX
Seeking a Senior Snowflake Data Engineer for an approximately six-week engagement to deliver a targeted data-sharing pilot between P&C First Line of Defense (FLOD) and P&C Risk Second Line…
Added 4 mins ago
Software Project Engineer
Duravant
Waukesha, WI
Pyramid Software in Waukesha, Wisconsin is seeking a technically motivated Project Engineer to support the development, integration, implementation, and commissioning of warehouse…
Added 4 mins ago
AL
Full Stack Quality Assurance Engineer
Automated Logic Corporation
Kennesaw, GA
- $79,000 to $158,000 USD / year
We are seeking an experienced Full Stack Software Quality Assurance Engineer to ensure software and firmware quality, reliability, and performance through system-level, regression, and…
Added 4 mins ago
Construction Engineer II
Next 150 Construction, LLC
New Florence, MO · St. Louis, MO
Next 150 Construction is seeking a Construction Engineer II. The Construction Engineer II assists the project team in obtaining, evaluating, coordinating, and distributing documents,…
Added 5 mins ago
Systems Test Engineer
Raydar
San Francisco, CA
Added 5 mins ago
Senior Software Engineer
Raydar
San Francisco, CA
- Design test suites and evaluation methods that score accuracy, technical correctness, source traceability and practical value.
Added 6 mins ago
AF
Test Engineer I (58338)
ATS FAMILY
COLORADO SPRINGS, CO
- $70,000 to $80,000 USD / year
Creates test report containing procedures used, photographs, and other documentation and data.
Added 6 mins ago
GO
Systems Engineer
G2 Ops, Inc.
Virginia Beach, VA
- $90,000 to $140,000 USD / year
…challenges. We are seeking a motivated, collaborative Senior Systems Engineer to support the Navy's AEGIS Weapon System and associated combat system elements, with a focus on Model-Based…
Added 6 mins ago
GO
Systems Engineer
G2 Ops, Inc.
Arlington, VA
- $100,000 to $140,000 USD / year
…challenges. We are seeking a motivated, collaborative Senior Systems Engineer to support the Navy's AEGIS Weapon System and associated combat system elements, with a focus on Model-Based…
Added 7 mins ago
Engineering Technician VI
Trinzic
Townsend, GA
Consults with supervisor or professional engineer to solicit advice on unusual or controversial problems or policy matters. Completed work is reviewed for compliance with overall project…
Added 7 mins ago
Electrical Engineer Asc - E1
Lockheed Martin
Kings Bay, GA
Lockheed Martin is seeking an entry level Electrical Engineer within the Test Engineering organization to support the Fleet Ballistic Missile (FBM) Program located at Strategic Weapons…
Added 7 mins ago
S
Assembly MES Engineer
Siemens
Peachtree Corners, GA
- $70,894 to $121,533 USD / year
The MES Assembly Engineer is responsible for the maintaining and enhancing technology deployments relevant to the assembly of products. The MES Assembly Engineer will be part of a team that…
Added 7 mins ago
Field Welding Engineer / NDE Coordinator
Bechtel
Thacker Pass, NV
…support. You will manage, inspect, and monitor the welding test lab, the rod room, the weld heat treatment program, and the laboratory quality plan. Your technical advice will help ensure…
Added 7 mins ago
RF / Radar Systems Engineer (EW test / Threat research / Threat intelligence)
Insight Global
Smyrna, GA
-Configure, operate, and troubleshoot RF test equipment and simulation tools in laboratory and test environments
Added 7 mins ago
Network Security Engineer
Georgia Systems Operations
Tucker, GA
Engineer Secure, Resilient Network Services That Support Mission-Critical Operations
Added 8 mins ago
Senior Logistics Specialist
Leidos
Warner Robins, GA
…of Mission Critical Computer Resources (MCCR) and Automatic Test Equipment (ATE) software for all assigned prime system and equipment for all echelons of maintenance…
Added 8 mins ago
Parts, Materials, and Processes Obsolescence Engineer
a.i. solutions
Huntsville, AL
…nature when working towards completion of his/her tasks. The engineer will support the Missile Defense Agency (MDA) Quality, Safety and Mission Assurance (QS) Directorate providing Parts,…

Oracle

Associate Support Engineer

Atlanta, GA, United States

$21.3 to $45.05 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.3 to $45.05 USD / hour
Posting language: English
Posted: Aug 27, 2026

Original job description

Job Description

Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.

Responsibilities

Key Responsibilities

Technical Support and Solution Delivery-Customer Support and Advocacy:

-Serves as a point of contact for customers and facilitates customer relationship building, fielding inquiries via phone, electronic, or in-person means.

-Provides technical support to customers by answering technical questions, troubleshooting and resolving simple issues related to assigned Oracle product(s).

Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:

-Leverages basic understanding of problem resolution, which may include fix delivery and product certification to research, re-create, and test technical issues for assigned product area(s) reported by customers to identify a resolution, with minimal guidance.

-Follows up with customer on service request(s) to communicate resolution and ensure all issues are resolved, escalating complex customer technical issues to appropriate technical teams for resolution, as needed.

-Coordinates with more experienced peers to report design, reliability, and maintenance problems or bugs, supporting resolution of routine issues through roll-up.

Technical Support and Solution Delivery-Technical Support Documentation:

-Documents activities on service request and/or product documentation, learning to leverage troubleshooting guides and/or Knowledge Base articles, through resolution.

-Learns to prepare troubleshooting guides and/or create Knowledge Base articles for resolved issues.

Technical Proficiency and Support Enhancement-Technical Support Collaboration:

-Begins to develop a deeper understanding of assigned Oracle product ecosystem(s) and customer environment(s).

-Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues.

Technical Proficiency and Support Enhancement-Technical Support Improvement:

-Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues.

-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.

Performance Monitoring and Management:

-Monitors and executes own support service performance metrics, with some guidance.

Issue Investigation & Troubleshooting

Analyze and investigate configuration-related issues reported by clients or stakeholders.

-Identify root causes and apply corrective changes without impacting other solutions or workflows.

-Document resolutions and improvements for future reference.

Collaboration & Communication

Provide clear status updates to clients, managers, and internal teams.

-Communicate risks, delays, scope changes, or dependencies proactively.

-Translate technical configurations into understandable explanations for non-technical stakeholders.

Compliance, Standards & Documentation

Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.-

-Update configuration tracking tools, change logs, and documentation.

-Maintain audit readiness and follow ITIL-based change management processes.

Additional Responsibilities (as needed)

Services Translation:

-Provides translation oral and verbal services for technical and non-technical inquiries for products and services, with guidance.

Core Responsibilities

Change Configuration and Implementation:

-Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.

-Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

Ensure builds follow established configuration guidelines and maintain consistency across environments.

Requirements Gathering and Analysis

Work with clients, solution architects, and internal teams to understand business requirements.

Estimate work effort, clearly define scope, and document configuration details for each change request.

Identify dependencies and integration points across interconnected modules or solutions.

Testing & Quality Assurance

-Conduct unit, functional, and integration testing for all changes made.

-Validate system behavior, troubleshoot issues, and make adjustments as needed.

Planning & Execution:

-Completes assigned tasks and monitors timelines to ensure timely completion of work in accordance with project requirements, with supervision. Follows direction to prioritize work and adjust to shifts in resources or timelines.

Collaboration & Partnership:

-Collaborates with team members to better understand expectations and contribute to shared objectives. Builds basic understanding of business, stakeholder, and/or customer needs with guidance.

Problem Solving:

-Follows standard procedures to identify and escalate issues to senior team members. Collects and reviews basic data and/or information to troubleshoot common errors.

Continuous Learning:

-Builds knowledge and learns new skills and/or tools aligned with industry trends and best practices as directed. Incorporates feedback and participates in training to improve skills.

Continuous Improvement:

-Begins to identify ways to increase the efficiency and effectiveness of processes, protocols, and workflows with guidance.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $21.30 to $45.05 per hour; from: $44,300 to $93,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Apply About employer

More about this job

Skills

Technical support
Troubleshooting
Oracle
Documentation
Customer service
Relationship building
Problem solving
Research
Collaboration
Communication skills
Regulatory compliance
ITIL
Change management
Translation
Requirements gathering
Quality assurance
Troubleshoot
Process improvement

Report this job