Front Desk Receptionist/Optometric Technician

Front Desk Receptionist/Optometric Technician We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technician to join our team. This role is essential in providing an excellent patient experience while supporting both front desk operations and optical sales. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to delivering outstanding service.

Key Responsibilities

Front Desk Duties:

• Greet and check in patients in a professional and welcoming manner
• Answer phones, schedule appointments, and manage patient flow
• Verify patient information, insurance, and collect payments
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to ensure efficient workflow

Optometric Technician Duties:

• Prepare patients for examinations by obtaining medical history and performing preliminary testing
• Assist the doctor during patient exams as needed
• Clean, sanitize, and restock exam rooms between patients
• Maintain accurate documentation in patient records
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)
• Provide outstanding customer service and patient support
• Ensure compliance with office procedures and healthcare standards

Skills & Qualifications

• Previous experience in a medical office or optical setting preferred
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer skills and familiarity with office systems
• Attention to detail and strong organizational skills
• Professional appearance and positive attitude

Benefits

• 401(k) and company match
• Health, dental, and supplemental insurance
• Paid time off
• Employee discounts
• Holiday pay