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Added 3 mins ago
G
Assurance Manager
GPAC
Conyers, GA
- $135,000 to $160,000 USD / year
- Strong technical, project management and client communication skills
Added 7 mins ago
Senior OPM Team Lead
BSI Assurance UK Ltd
United States
The Operation Project Managers’ team is looking for Senior Operation Project Manager Team Lead who will manage all aspects of project management and support the Head of OPM Team in…
Added 8 mins ago
Senior Engagement Manager
Optimizely
Austin, OK · NY · Nashua, IL · Minneapolis, MN
Demonstrated experience with project management tools and methodologies.
Added 9 mins ago
Lead Program Underwriter, Professional & Healthcare
Nationwide Mutual Insurance Co.
AZ
…assist in developing and implementing loss control and risk management strategies. You'll collaborate between business partners for development and implementation of program specific tools…
Added 21 mins ago
Territory Retail Lead - Painted Post, NY
Anderson Merchandisers
Painted Post, NY
…the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the…
Added 22 mins ago
Sr. Project Manager (Solid Waste)
Barton & Loguidice
LIVERPOOL, NY
Added 22 mins ago
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Programmatic Solutions Manager, Uber Advertising
Uber
New York City, NY
- $118,000 to $145,000 USD / year
…revenue-scaling recommendations to clients. Working hand-in-hand with Client Partners and Criteo, this role will be the primary Operations advisor in client-facing strategy calls,…
Added 22 mins ago
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Mobility Programmatic Operations Manager, Uber Advertising
Uber
New York City, NY
- $118,000 to $145,000 USD / year
…partners, this role will be the primary Operations advisor in client-facing strategy calls, responsible for highlighting data-driven insights, and guiding clients on campaign set-up,…
Added 22 mins ago
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Registered Nurse-Informaticist
Veterans Health Administration
Fort Wayne, IN · Marion, IN · Mishawaka, IN
- $68,976 to $149,392 USD / year
Leads communication, education, and change implementation at the unit or team level, using project management principles and environmental assessment to support adoption of organizational…
Added 22 mins ago
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Public Service Consulting Senior Manager
Accenture
Albany, NY
- $132,500 to $338,300 USD / year
…in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people…
Added 22 mins ago
Senior Account Manager
Daniels Sharpsmart Inc.
ALBANY, NY
Added 23 mins ago
Project Manager
M. J. Electric, LLC
ALBANY, NY
…applying for job, you are building a career.About this Role - Project ManagerWe are looking for a talented Project Manager who has a passion for quality construction. This position is…
Added 23 mins ago
Field Engagement Coordinator
Ameriprise Financial Inc.
NEW YORK, NY
About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of…
Added 23 mins ago
Principal Project Manager, Design Manager (Airport Lounge)
Capital One
New York, NY
Principal Project Manager- Design Manager (Airport Lounge) is part of the Airport Design & Construction Team, primarily responsible for the design, documentation, and implementation of new…
Added 23 mins ago
Airport Lounge Design Manager
Capital One
New York, NY
The Airport Lounge Design Manager is part of the Airport Design & Construction Team, primarily responsible for the design, documentation, and implementation of new and renovated airport…
Added 23 mins ago
Equities BA/PM
Insight Global
New York, NY
Insight Global is seeking a hybrid Project Manager and Business Analyst to join the Equity Operations Product Development team for a leading banking client in London. The role involves…
Added 23 mins ago
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Jr. Electrical PM
Actalent
New York, NY
- $25 to $35 USD / hour
You don't need to have held a Project Manager title before. If you've spent time working on electrical construction sites, understand how installations come together, and are interested in…
Added 23 mins ago
Senior Associate, Lighting Design
CMTA, Inc
New York, NY
…experience in lighting design, with a strong background in project management, client interfacing, AutoCAD, Revit, and AGI. You will be based out of our Mid-Town Manhattan…
Added 23 mins ago
Manager, Tax Ignition
KPMG LLP
NEW YORK, NY
…and what we stand for as a firm.KPMG is currently seeking a Manager, Tax Ignition (EPM) to join our Ignition practice. Responsibilities: * Oversee enterprise tax technology and tax process…
Added 23 mins ago
Salesforce Communications Cloud Solution Architect
Mphasis Corporation
NEW YORK, NY
…Solution Architect is tasked with working as a key member of our project team to ensure smooth and efficient implementation and integration between technical and functional system…
Added 24 mins ago
Practice Manager
Arnold & Porter
NEW YORK, NY
Arnold & Porter is seeking a strategic, collaborative, and results-driven Practice Manager to join our Innovation and Practice Management Department in New York or Washington, DC.In this…
Added 24 mins ago
Manager, Tax iTaxTech
KPMG LLP
NEW YORK, NY
…and what we stand for as a firm.KPMG is currently seeking a Manager to join our State and Local Tax (SALT) practice. Responsibilities: * Provide excellent client facing service to…
Added 24 mins ago
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Senior Manager, HR M&A
Cognizant
New York, NY
- $97,650 to $132,000 USD / year
The Senior Manager, HR M&A will be a member of the global HR M&A team responsible for leading people-related activities across the acquisition lifecycle, from due diligence and pre-close…
Added 24 mins ago
C
Data Collection Team Manager
Cognizant
New York, NY
- $65,000 to $86,000 USD / year
…business operations. We are looking for a Data Collection Team Manager with excellent communication, time management, organizational and data analysis skills to join our Augmented Reality /…
Added 24 mins ago
Operations Assistant
Reed Smith LLP
NEW YORK, NY
…of Reed Smith. The role supports a high-volume, fast-paced, client-facing practice and requires polished executive communication, strong follow-through, sound judgment, and close…

Optimizely

Senior Engagement Manager

Austin, OK, United States
NY, United States
Nashua, IL, United States
Minneapolis, MN, United States

Total Target Compensation range: $96,000-$162,000

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Job details

Pay: Total Target Compensation range: $96,000-$162,000
Education: Bachelor’s degree
Experience: Bachelor’s degree required, with 5-7+ years of relevant experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

We're not here to add to the noise. We're here to cut through it- with AI that actually works for marketers.

From AI-powered content creation to world-class CMS and the industry's most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.

10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.

But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.

If you want to be part of a team that's shaping the future of marketing technology - and actually enjoys doing it - you're in the right place.

Find us on Instagram: @optimizely

Introduction

The Senior Engagement Manager at Optimizely plays a crucial role in product onboarding and delivering excellent customer experiences within the Expert Services Organization's Onboarding Team. You will be responsible for ensuring smooth transitions for new clients, addressing any concerns promptly, and continuously working to improve the onboarding process.

Job Responsibilities

Customer Experience

• Serve as the primary contact for Optimizely's Product Onboarding team, ensuring a premium onboarding experience for customers.

• Strong communication skills are essential to articulate thoughts clearly and engage effectively with both technical and non-technical stakeholders.

• Manage global clients through comprehensive product onboarding projects, from sales handover to the go-live stage.

• A strong background in client-facing roles is crucial to ensure effective client engagement and satisfaction.

Project Management

• Lead multiple simultaneous customer onboarding processes across arange of products, aligning business goals with customer use cases and ensuring technical quality throughout the project lifecycle. This includes managing timelines, risks, and stakeholder expectations to deliver a seamless onboarding experience.

• Maintain project hygiene by providing regular updates on status and timelines.

• Demonstrated experience with project management tools and methodologies.

Stakeholder Collaboration

• Work closely with internal teams and external partners to deliver structured onboarding programs with defined goals and timelines.

• Serve as the main point of contact for customers and implementation partners during onboarding.

Technical Support

• Use tools like Microsoft Teams, Salesforce, Kantata, Zendesk, Jira, and Gainsight to manage onboarding projects.

• Understand customer goals and promote product adoption through continuous learning of Optimizely products and relevant tools

Knowledge and Experience

Experience

• Minimum 5-7+ years in customer success and project management within a SaaS/PaaS environment.

• Must have experience with global clients and managing international projects.

• Proven ability to manage competing priorities, adapt quickly, and respond to shifting customer needs and timelines.

Skills

• PMP certification is a plus, familiarity with Agile, hybrid, and Waterfall methodologies required.

• Highly collaborative, organized, and execution-oriented with strong communication and presentation skills.

• Solid project management skills, with attention to detail, timelines, and quality.

• Strong problem-solving abilities and flexibility in dynamic project settings.

• Proven experience managing multiple projects simultaneously.

• Excellent verbal and written communication in English.

Technical Knowledge

• Understanding of A/B testing, experimentation, CMS, cloud computing, B2B/B2C commerce, and web technologies.

• Familiarity with Optimizely products is a plus.

Education

Bachelor’s degree required, with 5-7+ years of relevant experience.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Total Target Compensation range: $96,000-$162,000

Optimizely considers several factors when extending an offer, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

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More about this job

Skills

CMS
Go
PayPal
Zoom
Onboarding
Communication skills
Sales
Project management
Technical support
Microsoft Teams
Salesforce
Zendesk
Jira
Presentation skills
Attention to detail
Problem solving
Cloud computing

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