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Added 2 mins ago
VH
Nurse (Federal Electronic Health Record Training Coordinator)
Veterans Health Administration
Boise, ID
- $71,488 to $147,277 USD / year
…The Training Coordinator understands instructional design, implementation, and application related to education and training. Performs learning needs assessments, develops educational…
Added 2 mins ago
VH
Registered Nurse-Home Based Primary Care Outpatient Staff
Veterans Health Administration
Scottsburg, IN
- $74,486 to $133,592 USD / year
Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines
Added 2 mins ago
VH
CLINICAL PHARMACIST
Veterans Health Administration
Hines, IL
- $142,007 to $184,613 USD / year
Participates in the development and implementation of different education as needed. Assists with timely training or in-servicing of any health care provider including but not limited to…
Added 2 mins ago
VH
CLINICAL PHARMACIST
Veterans Health Administration
Hines, IL
- $142,007 to $184,613 USD / year
Participates in the development and implementation of different education as needed. Assists with timely training or in-servicing of any health care provider including but not limited to…
Added 2 mins ago
VH
Healthcare Engineer - Network
Veterans Health Administration
Lexington, KY
- $105,366 to $136,979 USD / year
Added 4 mins ago
VH
Supervisory Dietitian (Chief, Nutrition and Food Services)
Veterans Health Administration
Memphis, TN
- $125,776 to $163,514 USD / year
…contracts. Chief NFS actively supports, promotes and oversees the implementation of NFS initiatives at the facility level and engages other service chiefs as needed to ensure success. They…
Added 4 mins ago
VH
Licensed Practical Nurse - Primary Care
Veterans Health Administration
Clarksville, TN
- $65,202 to $84,765 USD / year
The LPN, Primary Care GS-7 is under the supervision of the Nurse Manager at the
Added 4 mins ago
VH
Registered Nurse- Accreditation Coordinator
Veterans Health Administration
Montgomery, AL · Tuskegee, AL
- $70,529 to $105,697 USD / year
- Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines.
Added 4 mins ago
DL
Supply Management Specialist
Defense Logistics Agency
Jacksonville, FL
- $89,508 to $116,362 USD / year
…vulnerabilities; and identify "best practices" for possible implementation across the network. | Responsible for presenting finding of both compliance and non-compliance to center's…
Added 4 mins ago
B
Project Manager
bet365
Denver, CO
- $90,000 to $120,000 USD / year
Take ownership of complex software projects spanning Sports, Martech and Player Account Management as a Project Manager in Denver.
Added 6 mins ago
VH
Dietitian (Clinical)
Veterans Health Administration
Tulsa, OK · Muskogee, OK
- $50,460 to $97,087 USD / year
Participates in service-level strategic planning and implementation of new initiatives, policies, procedures, and goals.
Added 6 mins ago
VH
Outpatient Occupational Therapist
Veterans Health Administration
Dallas, TX
- $84,371 to $126,502 USD / year
Added 8 mins ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $147,945 to $192,331 USD / year
Directs development and implementation of operating policies, procedures, standards, and reporting systems to ensure proper controls and quality in work products; resolves complex…
Added 8 mins ago
FE
Supervisory Emergency Management Specialist (Response) (Operations Task Force Leader)
Federal Emergency Management Agency
Chicago, IL
- $45 to $62 USD / hour
Supporting the Operations Section Chief (OSC) with development, coordination, and implementation of providing employee services to leadership and other stakeholders during deployments.
Added 8 mins ago
BO
Grants Management Specialist
Bureau of Justice Grants
Washington, DC
- $85,447 to $158,322 USD / year
…for programmatic and fiscal oversight, planning, development, implementation, and assessment of grant programs that support state, local, and tribal justice strategies to achieve safer…
Added 8 mins ago
VH
Registered Nurse-Wound Care
Veterans Health Administration
Amarillo, TX
- $82,778 to $153,671 USD / year
…based on an interprofessional approach to wound care to ensure implementation of effective treatment strategies and decisions. Coordination with local quality management/improvement and/or…
Added 8 mins ago
AN
HEALTH SYSTEM SPECIALIST
Army National Guard Units
Edinburgh, IN
- $62,297 to $80,991 USD / year
Responsible for oversight, administration, and implementation of policies pertaining to state medical affairs, and exercise of programs. | Coordinates with the National Guard Bureau (NGB),…
Added 8 mins ago
CN
Deployed Resiliency Counselor - Signing Bonus Negotiable
Commander, Navy Installations Command
Bremerton, WA
- $100,602 to $120,725 USD / year
Serves as the command's SAIL case manager in coordination with the homeport FFSC.
Added 11 mins ago
VH
Healthcare Engineer
Veterans Health Administration
Louisville, KY
- $58,193 to $129,225 USD / year
…planning, concept development, design, construction, and effective implementation of complex buildings, utilities, and medical support…
Added 11 mins ago
VH
Recreation Therapist - Whole Health
Veterans Health Administration
Saint James, MO · Rolla, MO
- $89,508 to $116,362 USD / year
…knowledge of best practice and evidence-based recreation therapy implementation across multiple areas of practice. vi. Knowledge of how recreation therapy impacts revenue resource…
Added 11 mins ago
VH
Registered Nurse (Perioperative)
Veterans Health Administration
Atlanta, GA
- $91,113 to $160,118 USD / year
Participates in the development, implementation, and evaluation of interdisciplinary care.
Added 11 mins ago
VH
Licensed Practical Nurse - Ambulatory Specialty Procedure Clinic
Veterans Health Administration
Washington, DC
- $51,811 to $87,810 USD / year
Contributes to the interdisciplinary team, implementation, and evaluation of the treatment plan to promote patient participation and foster patient self-management.
Added 11 mins ago
VH
Health System Specialist - Research Committee Manager
Veterans Health Administration
Palo Alto, CA
- $93,358 to $121,371 USD / year
This position serves as a Health System Specialist - Research Committee Manager within the Research and Development (R&D) Service in Palo Alto, CA. The VA Research Program strives to…
Added 11 mins ago
Senior OPM Team Lead
BSI Assurance UK Ltd
United States
The Operation Project Managers’ team is looking for Senior Operation Project Manager Team Lead who will manage all aspects of project management and support the Head of OPM Team in…
Added 13 mins ago
Senior Engagement Manager
Optimizely
Austin, OK · NY · Nashua, IL · Minneapolis, MN
The Senior Engagement Manager at Optimizely plays a crucial role in product onboarding and delivering excellent customer experiences within the Expert Services Organization's Onboarding…

Optimizely

Senior Engagement Manager

Austin, OK, United States
NY, United States
Nashua, IL, United States
Minneapolis, MN, United States

Total Target Compensation range: $96,000-$162,000

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Job details

Pay: Total Target Compensation range: $96,000-$162,000
Education: Bachelor’s degree
Experience: Bachelor’s degree required, with 5-7+ years of relevant experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

We're not here to add to the noise. We're here to cut through it- with AI that actually works for marketers.

From AI-powered content creation to world-class CMS and the industry's most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.

10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.

But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.

If you want to be part of a team that's shaping the future of marketing technology - and actually enjoys doing it - you're in the right place.

Find us on Instagram: @optimizely

Introduction

The Senior Engagement Manager at Optimizely plays a crucial role in product onboarding and delivering excellent customer experiences within the Expert Services Organization's Onboarding Team. You will be responsible for ensuring smooth transitions for new clients, addressing any concerns promptly, and continuously working to improve the onboarding process.

Job Responsibilities

Customer Experience

• Serve as the primary contact for Optimizely's Product Onboarding team, ensuring a premium onboarding experience for customers.

• Strong communication skills are essential to articulate thoughts clearly and engage effectively with both technical and non-technical stakeholders.

• Manage global clients through comprehensive product onboarding projects, from sales handover to the go-live stage.

• A strong background in client-facing roles is crucial to ensure effective client engagement and satisfaction.

Project Management

• Lead multiple simultaneous customer onboarding processes across arange of products, aligning business goals with customer use cases and ensuring technical quality throughout the project lifecycle. This includes managing timelines, risks, and stakeholder expectations to deliver a seamless onboarding experience.

• Maintain project hygiene by providing regular updates on status and timelines.

• Demonstrated experience with project management tools and methodologies.

Stakeholder Collaboration

• Work closely with internal teams and external partners to deliver structured onboarding programs with defined goals and timelines.

• Serve as the main point of contact for customers and implementation partners during onboarding.

Technical Support

• Use tools like Microsoft Teams, Salesforce, Kantata, Zendesk, Jira, and Gainsight to manage onboarding projects.

• Understand customer goals and promote product adoption through continuous learning of Optimizely products and relevant tools

Knowledge and Experience

Experience

• Minimum 5-7+ years in customer success and project management within a SaaS/PaaS environment.

• Must have experience with global clients and managing international projects.

• Proven ability to manage competing priorities, adapt quickly, and respond to shifting customer needs and timelines.

Skills

• PMP certification is a plus, familiarity with Agile, hybrid, and Waterfall methodologies required.

• Highly collaborative, organized, and execution-oriented with strong communication and presentation skills.

• Solid project management skills, with attention to detail, timelines, and quality.

• Strong problem-solving abilities and flexibility in dynamic project settings.

• Proven experience managing multiple projects simultaneously.

• Excellent verbal and written communication in English.

Technical Knowledge

• Understanding of A/B testing, experimentation, CMS, cloud computing, B2B/B2C commerce, and web technologies.

• Familiarity with Optimizely products is a plus.

Education

Bachelor’s degree required, with 5-7+ years of relevant experience.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Total Target Compensation range: $96,000-$162,000

Optimizely considers several factors when extending an offer, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

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More about this job

Skills

CMS
Go
PayPal
Zoom
Onboarding
Communication skills
Sales
Project management
Technical support
Microsoft Teams
Salesforce
Zendesk
Jira
Presentation skills
Attention to detail
Problem solving
Cloud computing

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