Warehouse & Fulfillment Manager

The Warehouse and Fulfillment Manager will be responsible for leading and optimizing all aspects of warehouse operations to ensure efficient order fulfillment and exceptional customer service. You will oversee a team of warehouse leads and staff, manage order fulfillment processes, and drive productivity initiatives to enhance operational performance and mitigate losses across the network.

Essential Functions:

• Lead and manage warehouse leads and team members, providing guidance, coaching, and support to ensure alignment with operational goals and objectives.
• Oversee order fulfillment processes, including picking, packing, and shipping of aftermarket parts, ensuring accuracy and timeliness in order processing.
• Manage refacing activities to maintain organized and efficient storage of inventory, optimizing space utilization and accessibility.
• Manage shipping and receiving operations, including transfers in and out, kit assembly jobs, quarantined inventory (QUAR), and cycle counts.
• Ensure timely and accurate processing of inbound and outbound shipments, coordinating with carriers and logistics partners as needed.
• Drive standardization initiatives to mitigate shrinkage and losses across the network, implementing inventory control measures, and enforcing compliance with operational standards and procedures.
• Implement productivity improvement initiatives to enhance order fulfillment efficiency and throughput, optimizing resource allocation and workflow processes to ensure timely delivery of customer orders and improve cash flow.

Knowledge, Skills, and Abilities:

• Strong knowledge of warehouse operations, inventory management principles, and logistics processes.
• Proven ability to drive productivity and operational improvements, with a focus on customer service and profitability.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in warehouse management software systems and Microsoft Office Suite.
• Forklift certification and knowledge of OSHA regulations is a plus

Required Education and Experience:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
• 3-5 years of experience in warehouse management, with demonstrated leadership experience in a manufacturing or warehouse environment.

Preferred Education and Experience:

• 5+ years of experience in warehouse management, with demonstrated leadership experience in a manufacturing or warehouse environment.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Lanco is an equal employment opportunity employer. All employment-related decisions, including but not limited to hiring, compensation, promotion, discipline (including termination), evaluation, training, and development opportunities, etc., are made without discrimination based on race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information or any other category protected by applicable law.