Jobs in the United States

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Added 20 mins ago
K
Kiewit Scholars - Summer 2027 Internship
Kiewit
Oak Ridge, TN
- $17 to $25 USD / hour
Our Design Engineer Interns are a part of our teams that supports all aspects of the construction process by performing innovative design engineering through brainstorming conceptual…
Added 20 mins ago
Senior Engineer
Strata-G, LLC
Oak Ridge, TN
We are seeking an experienced engineer for monitoring and assessing the technical quality, progress, and execution of major capital construction projects. This role provides independent…
Added 20 mins ago
Senior Engineer
Strata-G, LLC
Knoxville, TN
We are seeking an experienced engineer for monitoring and assessing the technical quality, progress, and execution of major capital construction projects. This role provides independent…
Added 20 mins ago
T
Senior Business Analyst
TEKsystems
Memphis, TN
- $65 USD / hour
FedEx is actively migrating three core Weekly Forecast Manager applications supporting APAC, USI, and EU operations. TGS has been selected to deliver the migration effort, modernization…
Added 20 mins ago
Officer Design & Construction
CN
Memphis, TN
Provide accurate as built surveys and technical assistance for internal projects
Added 20 mins ago
Solar Survey Party Chief Job Details | Black & Veatch Family of Companies
Black & Veatch
Chattanooga, TN · Memphis, TN
…identifying resources allocation and communicate with Construction Operations Manager to make construction execution decisions for assigned area in accordance with Division Policies,…
Added 20 mins ago
Google Infrastructure and Security Lead Architect
Deloitte
Nashville, TN
…alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance,…
Added 20 mins ago
Google AI Architect
Deloitte
Nashville, TN
…alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance,…
Added 20 mins ago
Sr Ops Engineer - Electrical Install SME, One MHS
Amazon
Nashville, TN
Experience in Lean Management, Six Sigma and other operations engineer tools
Added 20 mins ago
Sr. Mgr, EAP, EAP
Amazon
Nashville, TN
…the global benchmark for environmental excellence across our operations. As Senior Manager, Global Water Programs, you own Amazon's global water strategy and are accountable for steering…
Added 20 mins ago
HPC AI Solution Architect (S2S)
Deloitte
Nashville, TN
As a Lead Cloud Integrated Infra Engineer on the Silicon2Service team in Deloitte's AI & Engineering practice, you will design and drive deployment of fully integrated architectures for…
Added 20 mins ago
ConvergeHEALTH Life Sciences - Product Forward Deployed Engineer - Products & Platforms
Deloitte
Nashville, TN
As a Product Forward Deployed Engineer (pFDE), this role is the technical engine of the FastForward pre-sales cycle. Working across Product Management, Engineering, Account, and Pursuit…
Added 20 mins ago
ConvergeHEALTH Life Sciences - Product Forward Deployed Engineer - Products & Platforms
Deloitte
Nashville, TN
As a Product Forward Deployed Engineer (pFDE), this role is the technical engine of the FastForward pre-sales cycle. Working across Product Management, Engineering, Account, and Pursuit…
Added 20 mins ago
ConvergeCONSUMER - Product Installation Engineer - Products & Platforms
Deloitte
Nashville, TN
Are you a hands-on cloud engineer who thrives on turning complex deployments into smooth, repeatable rollouts? As a Product Installation Engineer with ConvergeCONSUMER, you'll bring our…
Added 21 mins ago
Principal Software Engineer
Highmark Health
Nashville, TN
We are seeking a visionary Principal Software Engineer responsible for building scalable public-facing software applications across Digital Member Experience channels. As a key player…
Added 21 mins ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Nashville, TN
As a Senior Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented…
Added 21 mins ago
Software Engineer – Splunk Platform Authorization
Cisco
Nashville, TN
As a Software Engineer on the Splunk Platform Authorization team, you’ll build and maintain backend services that power secure, reliable access across complex enterprise environments.…
Added 21 mins ago
Cyber Operate Manager - IAM PBAC Architect/Engineer
Deloitte
Nashville, TN · Memphis, TN · Hermitage, TN
…identity and access management. As a Lead Managed Services Engineer II, you will lead the design, implementation, and evolution of policy-based access control (PBAC) and broader identity…
Added 21 mins ago
EC
Application Engineer - Critical Power Projects
Eaton Corporation
Nashville, TN · Memphis, TN
- $86,000 to $126,000 USD / year
Be a technical liaison for the Critical Power Projects business to Customers, UPS plants, Sales, and Project Operations groups.
Added 36 mins ago
A
Regulatory Engineer
Actalent
Woodinville, WA
- $50 to $55 USD / hour
The Regulatory Compliance Engineer supports global product compliance for fitness equipment across all markets, ensuring products meet safety, electromagnetic compatibility (EMC),…
Added 36 mins ago
Plant Engineer III - Mechanical Handling
Amentum
Richland, WA
The Plant Engineer job family is responsible for technical activities relating to operations and maintenance of plant equipment. The Plant Engineer protects the installed configuration of…
Added 37 mins ago
Sr. Mgr, EAP, EAP
Amazon
Bellevue, WA
…the global benchmark for environmental excellence across our operations. As Senior Manager, Global Water Programs, you own Amazon's global water strategy and are accountable for steering…
Added 37 mins ago
Thermal Flight Operations Engineer, Amazon Leo (Satellites)
Amazon
Redmond, WA
Amazon Leo’s Thermal team seeks a Thermal Flight Operations Engineer to support the full mission lifecycle of Amazon Leo’s satellite constellation -- from ground operations and pre-launch…
Added 37 mins ago
AI Data Engineer – AI Training Data
ManpowerGroup
Redmond, WA
Coordinate reprocessing by documenting issues, escalating technical risks to engineers, and maintaining operational trackers and dashboards.
Added 37 mins ago
Staff ML Systems Engineer
General Motors
Olympia, WA
This role is ideal for an engineer looking for end-to-end ownership of meaningful pieces of the platform, growth in technical and strategic leadership, and direct impact across teams and…

Opportunities

Inside Solutions Architect - Services & Tools Engineer

Remote, United States

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Job details

Experience: 2-4+ years of relevant experience in presales, technical support, platform administration, professional services, IT operations, or a related field.
Posting language: English
Posted: Oct 30, 2026

Original job description

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

The Inside Solution Architect will support Presidio’s Inside PreSales Support Team by helping configure, support, and continuously improve the XaitCPQ platform and the related presales workflows used to create Professional Services scopes, pricing documents, Project Change Requests, and proposal deliverables.

This is not just a support role. It is a platform ownership and enablement role for someone who can combine technical curiosity, business awareness, strong communication, and a service-oriented mindset. The person in this position will help users get answers, resolve issues, improve accuracy, reduce friction, and make XaitCPQ easier and more effective for the teams who depend on it.

What You Will Do

Serve as a primary support and ownership resource for Presidio’s XaitCPQ platform, including user questions, issue investigation, bug triage, configuration support, and process guidance.
Assist Solution Architects, Inside Sales, and presales teams with XaitCPQ usage, Professional Services scope creation, service pricing documents, proposal workflows, and Project Change Requests.
Identify, document, and communicate platform issues clearly, including steps to reproduce, business impact, temporary workarounds, and recommended fixes.
Partner with internal stakeholders, platform administrators, vendors, and technical teams to resolve bugs, improve workflows, and support ongoing enhancements.
Create and maintain practical documentation, job aids, FAQs, and training materials that help users complete work accurately and efficiently.
Support onboarding, mentoring, and enablement for users who need help understanding XaitCPQ, Salesforce-related presales processes, and Professional Services scoping best practices.
Look for opportunities to simplify processes, reduce repeat questions, improve data quality, and make the platform more intuitive for presales users.

What We Are Looking For

Someone who takes ownership and follows issues through to resolution.
A clear communicator who can translate technical or process issues into practical guidance for users.
A curious problem solver who enjoys learning systems, finding root causes, and improving how work gets done.
A detail-oriented teammate who understands the importance of accuracy in scoping, pricing, proposals, and customer-facing deliverables.
A person who is comfortable working across teams, asking good questions, documenting findings, and helping others learn.
Someone who can balance daily support requests with longer-term improvement work.

Helpful Experience

Experience in presales, solution architecture, professional services, sales operations, platform support, or a related technical support function.
Familiarity with XaitCPQ, Salesforce, ServiceNow, proposal tools, CPQ platforms, or services scoping workflows is helpful but not required for every candidate.
Understanding of Professional Services concepts such as statements of work, scope definition, pricing inputs, deliverables, assumptions, and change requests.
Exposure to infrastructure, cloud, security, data center, collaboration, or managed services technologies.
Experience creating training materials, process documentation, user guides, or knowledge base articles.
Comfort with automation, reporting, APIs, AI tools, scripting, or process improvement is a plus.

Education and Qualifications

Associate or bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional or military experience.
2-4+ years of relevant experience in presales, technical support, platform administration, professional services, IT operations, or a related field.
Strong written communication skills, attention to detail, and the ability to communicate professionally through email, tickets, documentation, and live conversations.
Ability to learn new tools and processes quickly and apply that knowledge to support others.
Knowledge and experience with programming, scripting, web APIs, and / or Delphi are desireable
Industry or manufacturer certifications are helpful but not required.

Why This Is a Great Opportunity

This role gives you the chance to become a trusted expert in a platform that directly supports Presidio’s services business. You will work with smart, collaborative teams, gain visibility into how solutions are scoped and sold, and influence the tools and processes that help presales teams operate more effectively. For the right candidate, this position can be a strong stepping-stone toward broader roles in solution architecture, presales operations, platform administration, sales engineering, or services strategy.

Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

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Skills

Sales
Documentation
Onboarding
Coaching
Salesforce
Technical support
ServiceNow
Collaboration
Computer technology
Computer science
Communication skills
Attention to detail
Cybersecurity

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