Jobs in the United States

25+ jobs

Save this search

Added 22 mins ago
Director Software Engineer for BRCC Inbound Communication (Hybrid - Newark, NJ or NYC)
Broadridge Investor Comm Solutions Inc
Newark, NJ · Edgewood, NY
Experience with generative AI, natural-language processing, retrieval-based AI, or AI-assisted decisioning in enterprise applications.
Added 22 mins ago
VD
Senior AI/ML Engineer - AI Live Operations
Verizon Data Services LLC
Basking Ridge, NJ
- $111,500 to $194,000 USD / year
As a Senior AI/ML Engineer - AI Live Operations, you will apply your advanced technical expertise in data science, system orchestration, and software engineering to maintain the stability,…
Added 25 mins ago
Machine Learning Engineer
S&P Global
New York, NY
…Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much…
Added 28 mins ago
Looker Forward Deployed Engineer
Capgemini
Austin, TX, TX
We are seeking a Google Looker Forward Deployed Engineer (FDE) to work directly with clients to design, build, and deploy modern analytics, AI, and data solutions leveraging Looker,…
Added 29 mins ago
Software Engineer II - AI/ML, Neuron Inference, Neuron Inference
Annapurna Labs (U.S.) Inc.
Cupertino, CA
As a Software Engineer II - AI/ML, you will design and implement business-critical features and own the performance of models on AWS Trainium end to end. We operate in spaces that are very…
Added 33 mins ago
Sr Software Engineer
Cengage Learning Inc.
OH
…with product and design teams in your role as senior software engineer. Together you will focus on improving customer outcomes through frequent stakeholder engagements and data-driven…
Added 35 mins ago
TT
Founding Backend Software Engineer
True Talent Solutions Partners
San Francisco, CA
- $225,000 to $275,000 USD / year
Join a small team building generative AI video technology as its founding backend engineer. You will lead backend engineering and shape the infrastructure and standards that support the…
Added 45 mins ago
TS
AI/ML Engineer
Triunity Software
San Francisco, CA
- $100,000 to $110,000 USD / year
Triunity Software is looking for a talented and driven AI/ML Engineer to join our growing team in Calgary, AB. This is an exciting opportunity to work on cutting-edge artificial…
Added 52 mins ago
UG
Senior Software Engineer
UnitedHealth Group
Minneapolis, MN
- $91,700 to $163,700 USD / year
As a Senior Software Engineer, you will provide technical leadership for ECDH development supporting URQP, a critical clinical quality initiative. You will lead and mentor a team of…
Added 1 hour ago
Platform and Data Engineer
Booz Allen Hamilton_United States
Pearl Harbor, HI
…unstructured data available today than ever before. As a data engineer, you know that organizing data can yield pivotal insights when it’s gathered from disparate sources. We need an…
Added 1 hour ago
MBSE & Digital Threads Engineer
Booz Allen Hamilton_United States
El Segundo, CA · Colorado Springs, CO · Aurora, CO
Contribute to the team’s generative AI capabilities for MBSE, connecting engineering models and products with inference workflows, human review, and quality checks.
Added 1 hour ago
E
AI/ML Engineer
Eurofins
Groton, CT
- $22 to $24 USD / hour
We are seeking a highly motivated AI/ML Engineer to support the development of Generative AI-based digital tools and platforms in a pharmaceutical R&D environment. The successful candidate…
Added 1 hour ago
Senior Data Engineer
Hillwood
Dallas, TX
Hillwood is seeking a Senior Data Engineer to join its Corporate IT team in Dallas, Texas. This role will play a key part in the development and ongoing evolution of Hillwood's…
Added 1 hour ago
Principal Engineer, Data Platform
AlphaSense
Remote, United States
…workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate…
Added 1 hour ago
Applied AI Engineer - Health
Apple
Cupertino, CA · Seattle, WA
In this role, you will prototype, develop, evaluate, and ship Generative AI experiences for real-world health and wellbeing applications. You'll apply strong ML fundamentals, build…
Added 1 hour ago
AU
Senior Government Compliance Analyst
AtkinsRealis USA Management LLC
United States
- $150,000 to $175,000 USD / year
…committed to leading our clients across our various end markets to engineer a better future for our planet and its…
Added 2 hours ago
Model-Based Systems Engineer - Digital Transformation
Ford
Dearborn, MI · Dearborn
…We are seeking an ambitious and skilled Model-Based Systems Engineer to join our Digital Transformation team. In this role, you will be at the forefront of digital innovation, helping shape…
Added 2 hours ago
Senior Technical Lead - AI Product Engineering (CMH Health)
Milliman
Chicago, IL · Brookfield, WI · Windsor, CT
…hour to selling scalable intellectual property, and we use generative AI throughout the way we design, build, and…
Added 2 hours ago
Forward Deployed AI Engineer
SAP
New York, NY
As a Forward Deployed AI Engineer, you will independently build AI-native enterprise applications and work directly with customers to solve complex business problems. You will own technical…
Added 2 hours ago
AI Analyst
Global Medical Response, Inc.
Lewisville, TX
We are seeking a skilled and motivated AI Engineer to design, build, test, and deploy AI and machine learning solutions that address real business problems. This role is a hands-on…
Added 2 hours ago
Model-Based Systems Engineer - Digital Transformation
Ford Global
Dearborn, MI
…We are seeking an ambitious and skilled Model-Based Systems Engineer to join our Digital Transformation team. In this role, you will be at the forefront of digital innovation, helping shape…
Added 2 hours ago
Software Quality Engineer, Secure Firewall
Cisco
Austin, TX
As a Software Quality Engineer, you will independently own assigned test areas and validate complex, end-to-end customer workflows across physical, virtual, and cloud environments. You will…
Added 2 hours ago
GPS HST Software Engineer III
Deloitte
Austin, TX
…customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth…
Added 2 hours ago
SysOps Technical Engineer, AVP
MUFG Bank, Ltd.
Jersey City, NJ
MUFG is seeking an experienced Assistant Vice President (AVP), SysOps Technical Engineer to support Systems Operations for Enterprise Financial Technology (EFT) Finance, Governance, Risk,…
Added 2 hours ago
AIML - Machine Learning Engineer, Evaluation - Responsible AI and Safety
Apple
Cupertino, CA
Join Us in Shaping the Future of Generative AI at Apple!

Opportunities

Inside Solutions Architect - Services & Tools Engineer

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 2-4+ years of relevant experience in presales, technical support, platform administration, professional services, IT operations, or a related field.
Posting language: English
Posted: Oct 30, 2026

Original job description

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

The Inside Solution Architect will support Presidio’s Inside PreSales Support Team by helping configure, support, and continuously improve the XaitCPQ platform and the related presales workflows used to create Professional Services scopes, pricing documents, Project Change Requests, and proposal deliverables.

This is not just a support role. It is a platform ownership and enablement role for someone who can combine technical curiosity, business awareness, strong communication, and a service-oriented mindset. The person in this position will help users get answers, resolve issues, improve accuracy, reduce friction, and make XaitCPQ easier and more effective for the teams who depend on it.

What You Will Do

Serve as a primary support and ownership resource for Presidio’s XaitCPQ platform, including user questions, issue investigation, bug triage, configuration support, and process guidance.
Assist Solution Architects, Inside Sales, and presales teams with XaitCPQ usage, Professional Services scope creation, service pricing documents, proposal workflows, and Project Change Requests.
Identify, document, and communicate platform issues clearly, including steps to reproduce, business impact, temporary workarounds, and recommended fixes.
Partner with internal stakeholders, platform administrators, vendors, and technical teams to resolve bugs, improve workflows, and support ongoing enhancements.
Create and maintain practical documentation, job aids, FAQs, and training materials that help users complete work accurately and efficiently.
Support onboarding, mentoring, and enablement for users who need help understanding XaitCPQ, Salesforce-related presales processes, and Professional Services scoping best practices.
Look for opportunities to simplify processes, reduce repeat questions, improve data quality, and make the platform more intuitive for presales users.

What We Are Looking For

Someone who takes ownership and follows issues through to resolution.
A clear communicator who can translate technical or process issues into practical guidance for users.
A curious problem solver who enjoys learning systems, finding root causes, and improving how work gets done.
A detail-oriented teammate who understands the importance of accuracy in scoping, pricing, proposals, and customer-facing deliverables.
A person who is comfortable working across teams, asking good questions, documenting findings, and helping others learn.
Someone who can balance daily support requests with longer-term improvement work.

Helpful Experience

Experience in presales, solution architecture, professional services, sales operations, platform support, or a related technical support function.
Familiarity with XaitCPQ, Salesforce, ServiceNow, proposal tools, CPQ platforms, or services scoping workflows is helpful but not required for every candidate.
Understanding of Professional Services concepts such as statements of work, scope definition, pricing inputs, deliverables, assumptions, and change requests.
Exposure to infrastructure, cloud, security, data center, collaboration, or managed services technologies.
Experience creating training materials, process documentation, user guides, or knowledge base articles.
Comfort with automation, reporting, APIs, AI tools, scripting, or process improvement is a plus.

Education and Qualifications

Associate or bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional or military experience.
2-4+ years of relevant experience in presales, technical support, platform administration, professional services, IT operations, or a related field.
Strong written communication skills, attention to detail, and the ability to communicate professionally through email, tickets, documentation, and live conversations.
Ability to learn new tools and processes quickly and apply that knowledge to support others.
Knowledge and experience with programming, scripting, web APIs, and / or Delphi are desireable
Industry or manufacturer certifications are helpful but not required.

Why This Is a Great Opportunity

This role gives you the chance to become a trusted expert in a platform that directly supports Presidio’s services business. You will work with smart, collaborative teams, gain visibility into how solutions are scoped and sold, and influence the tools and processes that help presales teams operate more effectively. For the right candidate, this position can be a strong stepping-stone toward broader roles in solution architecture, presales operations, platform administration, sales engineering, or services strategy.

Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

Apply About employer

More about this job

Skills

Sales
Documentation
Onboarding
Coaching
Salesforce
Technical support
ServiceNow
Collaboration
Computer technology
Computer science
Communication skills
Attention to detail
Cybersecurity

Report this job