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Added just now
Chief Engineer
Booz Allen Hamilton_United States
Reston, VA · McLean, VA
…fabrics with varying security classifications. As the Chief Engineer, you will directly manage and orchestrate cross-functional engineering teams structured around core DoW-approved Zero…
Added just now
Data Engineer, Lead
Booz Allen Hamilton_United States
Arlington, VA
Are you looking for an opportunity to architect and build enterprise data infrastructure that supports national security missions? You understand how to connect distributed systems,…
Added 16 mins ago
H
Senior IT Engineer, Automation
Horizon3
Remote, United States
- $142,718 to $161,904 USD / year
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before…
Added 16 mins ago
H
Senior Backend Engineer, Licensing
Horizon3
Remote, United States
- $199,000 to $235,000 USD / year
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals…
Added 35 mins ago
T
CMDB Engineer (W2 ONLY)
TEKsystems
Dallas, TX
- $40 to $50 USD / hour
Partners with infrastructure, application, cybersecurity, architecture, asset management, and business teams to identify and remediate configuration data issues.
Added 35 mins ago
T
CMDB Engineer (W2 ONLY)
TEKsystems
Atlanta, GA
- $40 to $50 USD / hour
Partners with infrastructure, application, cybersecurity, architecture, asset management, and business teams to identify and remediate configuration data issues.
Added 41 mins ago
AI DevOps Engineer-Dallas or Mokena-GC or US Citizen required
Atkore
Mokena, IL · Dallas, TX
We are looking for an AI DevOps Engineer to support Atkore’s newly established AI team. The AI DevOps Engineer will be a member of the Enterprise Architecture, Data Services and Automation…
Added 43 mins ago
H
Staff Backend Engineer, Licensing
Horizon3
Remote, United States
- $230,000 to $270,000 USD / year
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals…
Added 43 mins ago
H
Staff Software Engineer, Backend MSSP
Horizon3
Remote, United States
- $230,000 to $270,000 USD / year
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals…
Added 1 hour ago
Senior Security Engineer
Rezilient Health
Remote, United States
Rezilient is seeking a Senior Security Engineer to serve as a hands-on, senior individual contributor supporting our information security programs. This role is responsible for protecting…
Added 1 hour ago
Sr Platform Engineer Lead
Capital Technology Group
Remote, United States
Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity.
Added 1 hour ago
IT Senior Network Engineer
PRIORITY ONDEMAND
SCOTTSDALE, AZ
The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end-user technology environment. This is a customer-facing role providing the…
Added 1 hour ago
OT Engineer
Valar Atomics
Torrance, CA
…reactors through licensing, construction, commissioning, and operations. An OT engineer is a hands-on engineer supporting integrated OT across the reactor, fuel, and power-conversion…
Added 1 hour ago
Full-Stack Software Engineer
KBR
Beavercreek Township, OH
Join the Iron Stallion team to build secure, data-intensive software that helps space operators turn information from multiple sources into timely operational insight. This engineer will…
Added 1 hour ago
Information Security Engineer
Sinclair Broadcast Group
Cockeysville, MD · Hunt Valley, MD
…Security program. You will fill the role of Information Security Engineer with a focus on supporting an enterprise Vulnerability Management program. You will apply security in-depth…
Added 1 hour ago
H
Senior Backend Engineer, Onboarding and Provisioning
Horizon3
Remote, United States
- $199,000 to $235,000 USD / year
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals…
Added 1 hour ago
10601 - Sr. Manager, Security Architecture & Engineering
Hyundai Autoever America
Irvine, CA
Cloud security certifications such as AWS Certified Security - Specialty, Microsoft Certified: Azure Security Engineer Associate, or Microsoft Certified: Cybersecurity Architect Expert…
Added 1 hour ago
Inside Solutions Architect - Services & Tools Engineer
Opportunities
Remote, United States
Look for opportunities to simplify processes, reduce repeat questions, improve data quality, and make the platform more intuitive for presales users.
Added 1 hour ago
Senior Detection Engineer
BCMC
Arlington, VA
The engineer translates threat intelligence, hunt findings, and incident response lessons into reliable behavioral analytics, investigative queries, and automation. This work moves the team…
Added 2 hours ago
AE
Campus Undergraduate Summer Internship Program - 2027 Data Engineer, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
…competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is…
Added 2 hours ago
AI
Senior Electrical Engineer - Microgrid Controls & Automation Architecture
Ameresco Inc
TN · AZ
- $154,200 to $223,200 USD / year
Ameresco is seeking a Senior Electrical Engineer - Microgrid Controls & Automation Architecture to lead the development and integration of control systems for utility-scale generation,…
Added 2 hours ago
Cyber Security Engineering Senior Associate
DTCC Candidate Experience
Tampa, FL · Coppell, TX · Dallas, TX
…is responsible for designing, implementing, and optimizing cybersecurity platforms, integrations, and automation capabilities that strengthen DTCC's cyber defense program. As a Senior…
Added 2 hours ago
Senior DevOps Engineer – SaaS Integration
LEIDOS, INC.
Adelphi, MD
In this hands-on technical leadership role, you will engineer secure, scalable solutions that streamline SaaS onboarding, improve deployment efficiency, and strengthen enterprise…
Added 2 hours ago
Elastic Agent Engineer
LEIDOS, INC.
Adelphi, MD
Leidos is seeking an experienced Elastic Agent Engineer to strengthen enterprise cybersecurity visibility, endpoint protection, and centralized logging for the U.S. Army C5ISR Cyber…
Added 2 hours ago
Principal Attack Engineer, AI/LLM
Horizon3
Remote, United States
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals…

Opportunities

Inside Solutions Architect - Services & Tools Engineer

Remote, United States

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Job details

Experience: 2-4+ years of relevant experience in presales, technical support, platform administration, professional services, IT operations, or a related field.
Posting language: English
Posted: Oct 30, 2026

Original job description

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

The Inside Solution Architect will support Presidio’s Inside PreSales Support Team by helping configure, support, and continuously improve the XaitCPQ platform and the related presales workflows used to create Professional Services scopes, pricing documents, Project Change Requests, and proposal deliverables.

This is not just a support role. It is a platform ownership and enablement role for someone who can combine technical curiosity, business awareness, strong communication, and a service-oriented mindset. The person in this position will help users get answers, resolve issues, improve accuracy, reduce friction, and make XaitCPQ easier and more effective for the teams who depend on it.

What You Will Do

Serve as a primary support and ownership resource for Presidio’s XaitCPQ platform, including user questions, issue investigation, bug triage, configuration support, and process guidance.
Assist Solution Architects, Inside Sales, and presales teams with XaitCPQ usage, Professional Services scope creation, service pricing documents, proposal workflows, and Project Change Requests.
Identify, document, and communicate platform issues clearly, including steps to reproduce, business impact, temporary workarounds, and recommended fixes.
Partner with internal stakeholders, platform administrators, vendors, and technical teams to resolve bugs, improve workflows, and support ongoing enhancements.
Create and maintain practical documentation, job aids, FAQs, and training materials that help users complete work accurately and efficiently.
Support onboarding, mentoring, and enablement for users who need help understanding XaitCPQ, Salesforce-related presales processes, and Professional Services scoping best practices.
Look for opportunities to simplify processes, reduce repeat questions, improve data quality, and make the platform more intuitive for presales users.

What We Are Looking For

Someone who takes ownership and follows issues through to resolution.
A clear communicator who can translate technical or process issues into practical guidance for users.
A curious problem solver who enjoys learning systems, finding root causes, and improving how work gets done.
A detail-oriented teammate who understands the importance of accuracy in scoping, pricing, proposals, and customer-facing deliverables.
A person who is comfortable working across teams, asking good questions, documenting findings, and helping others learn.
Someone who can balance daily support requests with longer-term improvement work.

Helpful Experience

Experience in presales, solution architecture, professional services, sales operations, platform support, or a related technical support function.
Familiarity with XaitCPQ, Salesforce, ServiceNow, proposal tools, CPQ platforms, or services scoping workflows is helpful but not required for every candidate.
Understanding of Professional Services concepts such as statements of work, scope definition, pricing inputs, deliverables, assumptions, and change requests.
Exposure to infrastructure, cloud, security, data center, collaboration, or managed services technologies.
Experience creating training materials, process documentation, user guides, or knowledge base articles.
Comfort with automation, reporting, APIs, AI tools, scripting, or process improvement is a plus.

Education and Qualifications

Associate or bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional or military experience.
2-4+ years of relevant experience in presales, technical support, platform administration, professional services, IT operations, or a related field.
Strong written communication skills, attention to detail, and the ability to communicate professionally through email, tickets, documentation, and live conversations.
Ability to learn new tools and processes quickly and apply that knowledge to support others.
Knowledge and experience with programming, scripting, web APIs, and / or Delphi are desireable
Industry or manufacturer certifications are helpful but not required.

Why This Is a Great Opportunity

This role gives you the chance to become a trusted expert in a platform that directly supports Presidio’s services business. You will work with smart, collaborative teams, gain visibility into how solutions are scoped and sold, and influence the tools and processes that help presales teams operate more effectively. For the right candidate, this position can be a strong stepping-stone toward broader roles in solution architecture, presales operations, platform administration, sales engineering, or services strategy.

Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

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Skills

Sales
Documentation
Onboarding
Coaching
Salesforce
Technical support
ServiceNow
Collaboration
Computer technology
Computer science
Communication skills
Attention to detail
Cybersecurity

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