Jobs in the United States

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Added 34 mins ago
Senior Software Engineer, Biggy Engineering
BigPanda
Remote, United States
As a Software Engineer on Biggy Engineering, you will design, build, and ship AI-powered product capabilities across the Biggy platform. You will own meaningful features end to end:…
Added 44 mins ago
H
Software Systems Engineer - GitHub Enterprise
HP
Vancouver, WA
- $105,050 to $161,800 USD / year
…operated at global scale. Our team delivers a modern cloud platform powering hundreds of services, enabling developers to move faster through standardized tooling, CI/CD pipelines, and…
Added 1 hour ago
Software Engineer Application Framework
Octus
NEW YORK, NY
Added 1 hour ago
Staff Software Engineer, Data & Scalability Platform
Cisco
New York, NY
As a Staff Software Engineer on the Data & Scalability Platform team, you will provide technical leadership for the architecture, scalability, and cost of the entire data plane: the stores…
Added 1 hour ago
Vice President, Senior Backend Engineer (Java) - Aladdin Engineering
BlackRock
New York, NY
Senior Engineer – Back e nd (Java) – V ice President
Added 1 hour ago
AE
Sr Software Engineer II
American Express
New York, NY
- $123,000 to $215,250 USD / year
This is a hands-on senior engineering role at the intersection of Salesforce, Google Cloud Platform (GCP), data engineering, APIs, distributed systems, and data security. The engineer will…
Added 1 hour ago
Staff Data Engineer Slack
Salesforce.com
NEW YORK, NY
…to the right metric definitions and tables. As a Staff Data Engineer, you set the technical direction for how Slack defines, computes, governs, and serves its most critical metrics, and you…
Added 1 hour ago
Digital Asset QA Engineer
Innova Solutions Inc
NEW YORK, NY
Added 1 hour ago
Senior Software Engineer Technical Remediation & Enablement
Citigroup
New York, NY
The Vice President (VP) / Senior Software Engineer – Technical Remediation & Enablement Lead is a hands-on, code-level technical specialist responsible for driving the direct remediation of…
Added 1 hour ago
DE
Engineer, Quant Systems
D. E. Shaw and Co., L.P.
NEW YORK, NY
- $200,000 to $260,000 USD / year
Added 1 hour ago
Principal Software Engineer, Site Reliability (Agentforce Ops)
Salesforce.com
NEW YORK, NY
…transition. What You'll Actually Be DoingAs a Production Support Engineer (PMTS), you will be a senior technical member of staff within our embedded reliability team. You aren't building…
Added 1 hour ago
Senior Software Engineer, Site Reliability (Agentforce Ops)
Salesforce.com
NEW YORK, NY
…transition. What You'll Actually Be DoingAs a Production Support Engineer (SMTS), you will be a senior technical member of staff within our embedded reliability team. You aren't building…
Added 1 hour ago
Inside Solutions Architect Services & Tools Engineer
Presidio Networked Solutions, LLC
NEW YORK, NY
…helping configure, support, and continuously improve the XaitCPQ platform and the related presales workflows used to create Professional Services scopes, pricing documents, Project Change…
Added 1 hour ago
CCSI Systems Lead Engineer
AlixPartners
NEW YORK, NY
…across Azure and multi-cloud environments.The CCSI Systems Lead Engineer is a full-time role located in Southfield, MI, Chicago, IL, Dallas/Houston, TX, or New York, NY and reports to the…
Added 2 hours ago
Staff Software Engineer, AI Solutions
Visa USA Inc
Denver, CO
…optimizing AI-powered solutions integrated into the ServiceNow platform. Your primary focus will be on leveraging artificial intelligence, including custom MCP tooling, Agentic scoped…
Added 4 hours ago
ADAS Engineer
V2soft Inc.
Ann Arbor, MI
Added 4 hours ago
Senior Software Engineer
Dekker
Albuquerque, NM
Dekker is looking for experienced software engineers to join our growing team. A Senior Software Engineer designs, builds, and supports the applications, data pipelines, and AI-enabled…
Added 6 hours ago
IC
AI Silicon Performance Modeling and Analysis Engineer
Intel Corporation
CA
- $141,910 to $232,190 USD / year
We are seeking a highly experienced and motivated engineer to drive AI silicon performance modeling, validation, architectural analysis, and stakeholder engagement activities. The candidate…
Added 7 hours ago
Software Engineer (Hybrid)
Cisco
San Jose, CA
Added 8 hours ago
Software Engineer, Platform Infrastructure
Axiom
South San Francisco, CA
Build the secure, reliable platform that powers Axiom’s scientific AI agents, experimental data pipelines, and products used by the largest pharmaceutical companies and AI labs in the world.
Added 8 hours ago
EG
Knowledge Graph Architect
Eliassen Group
Pierre, SD
- $100 to $120 USD / hour
…construction-focused ontology, knowledge graph, and AI knowledge platform. You will connect historical project and operational data across estimating, scheduling, project controls, field…
Added 9 hours ago
Data Engineer, Scientific Data
Axiom
South San Francisco, CA
…cause of drug failure. Our high-throughput human liver safety platform combines advanced human cell systems with imaging, transcriptomics, mass spectrometry, and drug metabolism…
Added 9 hours ago
Strategic Sales Engineer, Desert/Rockies
Rubrik
AZ
As a Strategic Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving…
Added 9 hours ago
TT
Staff Software Engineer, Infrastructure
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $300,000 USD / year
- Two to ten years of experience in infrastructure, platform, or backend engineering, with progression into staff, lead, or similarly advanced scope.
Added 9 hours ago
C
Frontier Engineer
Cognizant
Phoenix, AZ
- $69,000 to $123,000 USD / year
As a Frontier Engineer, you will make an impact by designing and delivering next-generation, AI-enabled applications and cloud-native solutions. You will apply Generative AI tools across…

Opportunities

Inside Solutions Architect - Services & Tools Engineer

Remote, United States

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Job details

Experience: 2-4+ years of relevant experience in presales, technical support, platform administration, professional services, IT operations, or a related field.
Posting language: English
Posted: Oct 30, 2026

Original job description

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

The Inside Solution Architect will support Presidio’s Inside PreSales Support Team by helping configure, support, and continuously improve the XaitCPQ platform and the related presales workflows used to create Professional Services scopes, pricing documents, Project Change Requests, and proposal deliverables.

This is not just a support role. It is a platform ownership and enablement role for someone who can combine technical curiosity, business awareness, strong communication, and a service-oriented mindset. The person in this position will help users get answers, resolve issues, improve accuracy, reduce friction, and make XaitCPQ easier and more effective for the teams who depend on it.

What You Will Do

Serve as a primary support and ownership resource for Presidio’s XaitCPQ platform, including user questions, issue investigation, bug triage, configuration support, and process guidance.
Assist Solution Architects, Inside Sales, and presales teams with XaitCPQ usage, Professional Services scope creation, service pricing documents, proposal workflows, and Project Change Requests.
Identify, document, and communicate platform issues clearly, including steps to reproduce, business impact, temporary workarounds, and recommended fixes.
Partner with internal stakeholders, platform administrators, vendors, and technical teams to resolve bugs, improve workflows, and support ongoing enhancements.
Create and maintain practical documentation, job aids, FAQs, and training materials that help users complete work accurately and efficiently.
Support onboarding, mentoring, and enablement for users who need help understanding XaitCPQ, Salesforce-related presales processes, and Professional Services scoping best practices.
Look for opportunities to simplify processes, reduce repeat questions, improve data quality, and make the platform more intuitive for presales users.

What We Are Looking For

Someone who takes ownership and follows issues through to resolution.
A clear communicator who can translate technical or process issues into practical guidance for users.
A curious problem solver who enjoys learning systems, finding root causes, and improving how work gets done.
A detail-oriented teammate who understands the importance of accuracy in scoping, pricing, proposals, and customer-facing deliverables.
A person who is comfortable working across teams, asking good questions, documenting findings, and helping others learn.
Someone who can balance daily support requests with longer-term improvement work.

Helpful Experience

Experience in presales, solution architecture, professional services, sales operations, platform support, or a related technical support function.
Familiarity with XaitCPQ, Salesforce, ServiceNow, proposal tools, CPQ platforms, or services scoping workflows is helpful but not required for every candidate.
Understanding of Professional Services concepts such as statements of work, scope definition, pricing inputs, deliverables, assumptions, and change requests.
Exposure to infrastructure, cloud, security, data center, collaboration, or managed services technologies.
Experience creating training materials, process documentation, user guides, or knowledge base articles.
Comfort with automation, reporting, APIs, AI tools, scripting, or process improvement is a plus.

Education and Qualifications

Associate or bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional or military experience.
2-4+ years of relevant experience in presales, technical support, platform administration, professional services, IT operations, or a related field.
Strong written communication skills, attention to detail, and the ability to communicate professionally through email, tickets, documentation, and live conversations.
Ability to learn new tools and processes quickly and apply that knowledge to support others.
Knowledge and experience with programming, scripting, web APIs, and / or Delphi are desireable
Industry or manufacturer certifications are helpful but not required.

Why This Is a Great Opportunity

This role gives you the chance to become a trusted expert in a platform that directly supports Presidio’s services business. You will work with smart, collaborative teams, gain visibility into how solutions are scoped and sold, and influence the tools and processes that help presales teams operate more effectively. For the right candidate, this position can be a strong stepping-stone toward broader roles in solution architecture, presales operations, platform administration, sales engineering, or services strategy.

Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

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Skills

Sales
Documentation
Onboarding
Coaching
Salesforce
Technical support
ServiceNow
Collaboration
Computer technology
Computer science
Communication skills
Attention to detail
Cybersecurity

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