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Added 3 mins ago
Data Science Manager
HOME DEPOT U.S.A., INC.
United States
The Solutions Engineering Manager sits between data engineering and application engineering, leading a team of data and application engineers (individual contributors) who build and evolve…
Added 4 mins ago
Principal Product Manager, DSX OS Infrastructure Developer Tooling
NVIDIA USA
CA · WA
Take ownership of the Infrastructure Developer Tools product strategy, roadmap, and requirements for DSX/DGXC to enable the NCP, OEM, and ISV ecosystem to left-shift software development
Added 13 mins ago
O
Process Consultant
OpenTent
Denver, CO
- $90,000 to $115,000 USD / year
…with clients and holds the strategic conversation. A Project Manager owns timelines, capacity, and client logistics. Engineers own technical design and estimates. You own the "what" and the…
Added 17 mins ago
SI
Manager, Ad Partnerships
Snap Inc.
NY · Los Angeles, CA
- $162,000 to $284,000 USD / year
We’re looking for an Ad Partnerships Manager to join Team Snapchat! The Ad Partnerships Group is responsible for negotiating and integrating product partnerships that drive accelerated…
Added 17 mins ago
M
Marketing Coordinator, Lifecycle Marketing
MoMA
New York, NY
- $68,190 USD / year
Coordinates with Paid Media Sr. Manager and the agency on audience syncs, retargeting lists, creative handoffs, and paid search and landing page message alignment. Manages Klaviyo and other…
Added 20 mins ago
H
Product Manager - SaaS
HSI
Remote, United States
- $92,000 to $115,000 USD / year
HSI is seeking a Product Manager to lead the strategy, roadmap, and delivery of AI-powered experiences across our products and platform. We're looking for a product leader with experience…
Added 20 mins ago
Platform Engineer
Ebates Performance Marketing, Inc.
San Mateo, CA
You will help engineering squads adopt AI agent skills and use them daily to build better software, faster. You will act as their embedded expert, a forward-deployed engineer for AI agent…
Added 22 mins ago
F
Warehouse GM
Faire
Chicago, IL
- $198,000 to $272,500 USD / year
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale…
Added 25 mins ago
IA
Quality Assurance Engineer II
Inductive Automation LLC
Folsom, CA
- $115,000 to $125,000 USD / year
…of Ignition. Under the guidance of a Quality Assurance Group Manager, they are responsible for developing, maintaining and executing automated and manual tests, and for reporting on the…
Added 25 mins ago
Engineer II (US)
TD Bank, N.A.
Mount Laurel, NJ · Charlotte, NC · Fort Lauderdale, FL
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 27 mins ago
Senior AI Engineer, Finance AI & Automation
BMO Bank N.A.
Chicago, IL
Experience using AI-assisted development tools (e.g., GitHub Copilot) within a governed engineering workflow.
Added 27 mins ago
Director Investment Banking Business Technology & Product Management
Bank of Montreal (U.S.)
Berkeley Heights, NJ
Support the ongoing development and execution of the Investment Banking product and technology operating model, including demand intake, prioritization, governance, and product lifecycle…
Added 28 mins ago
Construction Program Manager
Ameresco Inc
HI
Ameresco is seeking a dynamic Construction Program Manager to lead implementation of large-scale federal energy projects in Hawaii. While the primary focus of this role will be project…
Added 31 mins ago
Sr Mgr Information Security (US)
TD Bank
Charlotte, NC
The Senior Manager Information Security manages / leads a team of Technology Controls / Information Security experts in the development and/ or management of relevant strategies, programs,…
Added 31 mins ago
Construction Portfolio Specialist I (US)
TD Bank
Charlotte, NC
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 32 mins ago
Technical Solutions Engineer Manager, Infrastructure, Compute, Google Cloud
Google
Kirkland, WA
Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
Added 32 mins ago
Product Manager - Bathroom Wholesale Segment
Fortune Brands
Deerfield, IL
As Product Manager – Bathroom Wholesale, you will own the P&L and support the strategy and execution for Moen's portfolio of bathroom faucets, tub and shower fixtures, and associated…
Added 34 mins ago
IT Systems Engineer
Lightning AI
San Francisco, CA · NY
Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems - designed to take ideas from…
Added 34 mins ago
Financial Training & ERP Specialist
KPFF Consulting Engineers
Seattle, WA
…supporting the daily administration, reliability, and continued development of BST, KPFF's enterprise resource planning system. Reporting to the Senior Finance Manager, this role will serve…
Added 41 mins ago
CH
Senior Business Analyst - Data Platform
Cohere Health
United States
- $92,000 to $105,000 USD / year
The Senior Business Analyst on the Data Platform team serves as a high-impact contributor responsible for leading strategic data initiatives, mentoring peers, and ensuring technical…
Added 43 mins ago
BL
Product Marketing Manager
Blackbird Labs Inc
New York City, NY
- $140,000 to $175,000 USD / year
As Product Marketing Manager, you will define and execute strategies that drive awareness, adoption, and engagement with Blackbird’s products. This is a cross-functional role that requires…
Added 44 mins ago
CI
Director, Back-end Engineering
Coupang Internal
United States
- $174,000 to $299,000 USD / year
…role, you will lead and scale our Data Ingestion & Analytics Platform team and help the members of your team grow both technically and…
Added 45 mins ago
Senior Manager - Tech Support
Purge Rite LLC
Willis, TX
…Technical Support organization and then running it. The Sr. Manager of Technical Support will design the function (tools, processes, policies, and staffing), then lead a team that gives our…
Added 46 mins ago
Senior Technical Product Manager, Data Platform
Tempus AI, Inc.
United States
We’re looking for a Senior Technical Product Manager to lead our on-premises and real-time FHIR and HL7 integrations on the Data Platform product team, with a focus on building and scaling…
Added 54 mins ago
L
Legal Engineer - Knowledge Management
Legora
New York City, NY
- $165,000 to $224,000 USD / year
…actually work into workflows, playbooks, and use cases on our platform. We're hiring a Legal Engineer with experience in knowledge management or learning and development to own the…

OpenTent

Process Consultant

Denver, CO, United States

$90,000 to $115,000 USD / year

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Job details

Pay: $90,000 to $115,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

Process Consultant

ABOUT US

Hi, future teammate!

We are a dedicated group of data nerds inspired by the extraordinary things that can happen when people come together as a community.

We partner with organizations that see community building as a core part of their work. Together, we build customized (and beautiful) data tools and strategies to make their work easier and more impactful. Our primary tool is Salesforce, and we work with clients to not only migrate their data and improve data management, but to make sure that what they measure is actually driving growth and impact. We're now in our 11th year and with 13 full-time team members.

POSITION OVERVIEW

As a Process Consultant at OpenTent, you have done the job our clients do. You have run operations inside a nonprofit, so you know how membership, programs, fundraising, events, and finance actually work day to day, and where the process breaks. You use that experience to turn what our clients need into clear, buildable work for a team of Salesforce Solutions Engineers: you map how clients work today, lead requirements gathering, write user stories with real acceptance criteria, and keep each client's backlog refined so it’s always clear what to build next and why.

This is a hands-on role. Most of your time is spent learning how a client's staff actually do their work, defining what "done" looks like, and shaping that into stories our engineers (and, more and more, our AI tools) can build from without guessing. You are the person who makes sure nothing enters a sprint half-baked.

You will not be alone in holding the client relationship. A Product Owner sets quarterly priorities with clients and holds the strategic conversation. A Project Manager owns timelines, capacity, and client logistics. Engineers own technical design and estimates. You own the "what" and the "why" of every story. And, you make it clear when the right fix is actually process change, not a build.

Similar roles at other companies might be called "Business Process Consultant," or "Functional Consultant." We are looking for someone who has lived the operations side, loves the details, asks great questions, and communicates clearly.

WHAT YOU'LL DO

Discovery and Process Mapping

Lead discovery sessions with client staff: interviews, process walkthroughs, and working sessions, asking the questions only someone who has done their job would think to ask
Map current-state processes, data, and pain points (process maps, data inventories, Q&A write-ups), and recommend a process change when the fix isn't a system change
Draft user stories and acceptance criteria, and get client sign-off on them before any engineering begins
Work with the primary engineer to check technical viability and rough sizing early, so scope is realistic before it reaches the client
Prepare context briefs so engineers and AI tools have the background they need to do good work

Backlog Refinement

Break epics into user stories that are truly ready to build: clear scope, acceptance criteria, test scenarios, and links to source material
Define MVP options with the Engineer and Product Owner, and write down what is out of scope
Tag stories as ready to point, and respond quickly when an engineer flags a story as "not ready to build"
Keep every client's backlog refined ahead of sprint planning, with all task information centralized in ClickUp

Build Support and QA

Answer engineer questions during the sprint and update stories when scope shifts
Write test scenarios, QA finished work against acceptance criteria, and sign off before it goes to the client
Support client UAT and release gates: sign-off trackers, smoke test and rollback plans alongside engineers

Process Change and Adoption

Build data migration and data-mapping artifacts: what to move, archive, or leave behind; field mappings; program and product hierarchies
Design the future-state process with the client and create the artifacts that make it stick: staff communication plans, training materials, process documentation
Facilitate retrospectives with clients and turn lessons learned into new requirements

Team and Process

Participate in sprint ceremonies (standup, planning, review, retro) and client Review & Refine meetings
Keep client Miro boards and ClickUp spaces current and easy to navigate
Use AI tools (Claude and others) to draft stories, briefs, and docs faster, and help the team get better at using them

WHAT WE'RE LOOKING FOR

Every requirement below is a must-have:

3+ years working in operations at a nonprofit (for example membership, programs, development operations, finance operations, or a CRM/systems role). You have been the person on the other side of the table.
Hands-on Salesforce experience as a daily user or administrator, ideally with NPSP or Nonprofit Cloud
Experience turning staff needs into written requirements for a system build or change
Experience mapping and documenting processes and leading working sessions with non-technical staff
Working knowledge of the Salesforce data model and configuration: enough to know what is possible and to ask engineers good questions
Daily use of LLM tools (Claude, ChatGPT, Gemini, or Copilot) for real work, and a point of view on where they help and where they don't
Comfortable navigating ambiguous, fast-moving projects across several clients at once
An excellent communicator. You write clearly, present well, design visuals that explain, and you are an active listener.
A fun and effective meeting facilitator. You can set a goal for a session, handle the detours, and keep everyone engaged.
A detail person. You notice the missing step and the field that doesn't map.

Preferred:

Salesforce Administrator, Salesforce Certified Business Analyst, or CSPO certification
Experience configuring Salesforce NPSP or Nonprofit Cloud
Experience leading or living through a system implementation or data migration at your own organization (for example, moving from one platform to another)
Experience in a consulting or agency setting with multiple clients
Experience writing user stories and acceptance criteria within Agile/Scrum (we will teach our way of doing this)

COMPENSATION

This is a full-time (W2) employee position. The compensation range for this role is $90,000-$115,000/year. You will be eligible for all of the great benefits offered to full-time OpenTent employees, including excellent no-premium healthcare, unlimited PTO, 401k matching after one year of service, team retreats, paid parental leave, continued professional development, and much more. LOCATION Work remotely, or from our offices in Brooklyn or Denver.

APPLICATION PROCESS

The application process will be:

Apply online
30-minute Zoom video call
Work sample review + Process Consulting exercise (we give you a short client scenario; you map the current process, propose the future process, draft the first user stories, and tell us what questions you'd ask) designed to help you get an idea of the work that's required in the role and to help us see your skills
Exercise walkthrough via Zoom with the team
30-minute Zoom video call with our founder and CEO

EQUAL EMPLOYMENT OPPORTUNITY

OpenTent is committed to supporting a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, veteran status, and record of arrest or conviction. People of color; lesbian, gay, bisexual, trans and gender non-conforming people; women; and differently abled people are encouraged to apply. OpenTent is an equal opportunity employer.

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