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Added 1 min ago
Bakery Clerk- Phoenix Talent Hub
Albertsons Companies
SCOTTSDALE, AZ · Scottsdale, AZ
…tasks from start to finish. Working alongside the Bakery Sales Manager, the Baker’s Helper helps plan the day’s production, gathers ingredients, and follows recipes with accuracy and…
Added 1 min ago
Bakery Clerk- Phoenix Talent Hub
Albertsons Companies
PEORIA, AZ · Peoria, AZ
…tasks from start to finish. Working alongside the Bakery Sales Manager, the Baker’s Helper helps plan the day’s production, gathers ingredients, and follows recipes with accuracy and…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
IN
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
FL
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
MO
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
NV
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
VA
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
MD
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
GA
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
TX
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
LA
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 1 min ago
Manager Trainee - Operations (Travel Program; Relocation Required)
USA - 3387 BioLife Plasma Services, LP
AZ
Assistant Manager Career Growth & Development: The development program lasts approximately 12 months and includes structured training with mentorship and leadership guidance. Upon…
Added 2 mins ago
Manager Quality Compliance
DexCom Inc
Mesa, AZ
You will have technical writing skills as applied to quality and manufacturing documentation and process development – Experience in creating and revising technical documentation.
Added 2 mins ago
Pro Experience Manager
HOME DEPOT U.S.A., INC.
United States
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is…
Added 2 mins ago
Leadership Training Manager - Denver, CO
HOME DEPOT MANAGEMENT COMPANY, LLC
CO
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 2 mins ago
Leadership Training Manager - Kansas City, KS
HOME DEPOT MANAGEMENT COMPANY, LLC
KS
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 2 mins ago
Leadership Training Manager - Minneapolis, MN
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 2 mins ago
Leadership Training Manager - Livonia, MI
HOME DEPOT MANAGEMENT COMPANY, LLC
MI
The Leadership Training Manager (LTM) creates a strong experiential learning environment that helps leaders build the knowledge, skills, and abilities essential to success at The Home Depot…
Added 2 mins ago
SP
Emerson Elementary - Multilingual Learner Teacher/Academic Intervention Specialist - 1.0 FTE
Seattle Public Schools
Seattle, WA
- $74,736 to $146,088 USD / year
A classroom teacher performs, under the general direction of the building principal or program manager and with assistance from appropriate staff personnel. A classroom teacher fosters and…
Added 3 mins ago
Learning & Development Manager (Temporary Assignment)
Four Seasons Hotels Limited
New Orleans, LA
At Four Seasons, we believe our people are our greatest asset. The Learning & Development function plays a vital role in creating exceptional employee experiences, developing future…
Added 4 mins ago
MI
Assistant, Product Management & Sourcing
Maurices Incorporated
Corporate Office-maurices-Duluth, MN
- $50,000 to $60,000 USD / year
The Assistant, Product Management and Sourcing generally supports one or two departments in partnership with an Associate or Manager in Product Management & Sourcing.
Added 4 mins ago
Manager, Forensics Services (Hybrid)
Clark Nuber, PS
Bellevue, WA
…Clark Nuber, we're seeking an experienced Forensics Services Manager to lead fraud investigations, forensic examinations, and advisory engagements for governmental entities throughout…
Added 4 mins ago
Senior Manager, Project Management
Capital One
Plano, TX
…and cultivating a continuous growth mindset through dedicated learning, development, and associate engagement programs. TOH CC is looking for a collaborative, highly empathetic team member…
Added 4 mins ago
M
Assistant, Product Management & Sourcing
maurices
Duluth, MN
- $50,000 to $60,000 USD / year
The Assistant, Product Management and Sourcing generally supports one or two departments in partnership with an Associate or Manager in Product Management & Sourcing.
Added 5 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
ANDERSON, CA
- Part-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…

OpenTent

Process Consultant

Denver, CO, United States

$90,000 to $115,000 USD / year

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Job details

Pay: $90,000 to $115,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

Process Consultant

ABOUT US

Hi, future teammate!

We are a dedicated group of data nerds inspired by the extraordinary things that can happen when people come together as a community.

We partner with organizations that see community building as a core part of their work. Together, we build customized (and beautiful) data tools and strategies to make their work easier and more impactful. Our primary tool is Salesforce, and we work with clients to not only migrate their data and improve data management, but to make sure that what they measure is actually driving growth and impact. We're now in our 11th year and with 13 full-time team members.

POSITION OVERVIEW

As a Process Consultant at OpenTent, you have done the job our clients do. You have run operations inside a nonprofit, so you know how membership, programs, fundraising, events, and finance actually work day to day, and where the process breaks. You use that experience to turn what our clients need into clear, buildable work for a team of Salesforce Solutions Engineers: you map how clients work today, lead requirements gathering, write user stories with real acceptance criteria, and keep each client's backlog refined so it’s always clear what to build next and why.

This is a hands-on role. Most of your time is spent learning how a client's staff actually do their work, defining what "done" looks like, and shaping that into stories our engineers (and, more and more, our AI tools) can build from without guessing. You are the person who makes sure nothing enters a sprint half-baked.

You will not be alone in holding the client relationship. A Product Owner sets quarterly priorities with clients and holds the strategic conversation. A Project Manager owns timelines, capacity, and client logistics. Engineers own technical design and estimates. You own the "what" and the "why" of every story. And, you make it clear when the right fix is actually process change, not a build.

Similar roles at other companies might be called "Business Process Consultant," or "Functional Consultant." We are looking for someone who has lived the operations side, loves the details, asks great questions, and communicates clearly.

WHAT YOU'LL DO

Discovery and Process Mapping

Lead discovery sessions with client staff: interviews, process walkthroughs, and working sessions, asking the questions only someone who has done their job would think to ask
Map current-state processes, data, and pain points (process maps, data inventories, Q&A write-ups), and recommend a process change when the fix isn't a system change
Draft user stories and acceptance criteria, and get client sign-off on them before any engineering begins
Work with the primary engineer to check technical viability and rough sizing early, so scope is realistic before it reaches the client
Prepare context briefs so engineers and AI tools have the background they need to do good work

Backlog Refinement

Break epics into user stories that are truly ready to build: clear scope, acceptance criteria, test scenarios, and links to source material
Define MVP options with the Engineer and Product Owner, and write down what is out of scope
Tag stories as ready to point, and respond quickly when an engineer flags a story as "not ready to build"
Keep every client's backlog refined ahead of sprint planning, with all task information centralized in ClickUp

Build Support and QA

Answer engineer questions during the sprint and update stories when scope shifts
Write test scenarios, QA finished work against acceptance criteria, and sign off before it goes to the client
Support client UAT and release gates: sign-off trackers, smoke test and rollback plans alongside engineers

Process Change and Adoption

Build data migration and data-mapping artifacts: what to move, archive, or leave behind; field mappings; program and product hierarchies
Design the future-state process with the client and create the artifacts that make it stick: staff communication plans, training materials, process documentation
Facilitate retrospectives with clients and turn lessons learned into new requirements

Team and Process

Participate in sprint ceremonies (standup, planning, review, retro) and client Review & Refine meetings
Keep client Miro boards and ClickUp spaces current and easy to navigate
Use AI tools (Claude and others) to draft stories, briefs, and docs faster, and help the team get better at using them

WHAT WE'RE LOOKING FOR

Every requirement below is a must-have:

3+ years working in operations at a nonprofit (for example membership, programs, development operations, finance operations, or a CRM/systems role). You have been the person on the other side of the table.
Hands-on Salesforce experience as a daily user or administrator, ideally with NPSP or Nonprofit Cloud
Experience turning staff needs into written requirements for a system build or change
Experience mapping and documenting processes and leading working sessions with non-technical staff
Working knowledge of the Salesforce data model and configuration: enough to know what is possible and to ask engineers good questions
Daily use of LLM tools (Claude, ChatGPT, Gemini, or Copilot) for real work, and a point of view on where they help and where they don't
Comfortable navigating ambiguous, fast-moving projects across several clients at once
An excellent communicator. You write clearly, present well, design visuals that explain, and you are an active listener.
A fun and effective meeting facilitator. You can set a goal for a session, handle the detours, and keep everyone engaged.
A detail person. You notice the missing step and the field that doesn't map.

Preferred:

Salesforce Administrator, Salesforce Certified Business Analyst, or CSPO certification
Experience configuring Salesforce NPSP or Nonprofit Cloud
Experience leading or living through a system implementation or data migration at your own organization (for example, moving from one platform to another)
Experience in a consulting or agency setting with multiple clients
Experience writing user stories and acceptance criteria within Agile/Scrum (we will teach our way of doing this)

COMPENSATION

This is a full-time (W2) employee position. The compensation range for this role is $90,000-$115,000/year. You will be eligible for all of the great benefits offered to full-time OpenTent employees, including excellent no-premium healthcare, unlimited PTO, 401k matching after one year of service, team retreats, paid parental leave, continued professional development, and much more. LOCATION Work remotely, or from our offices in Brooklyn or Denver.

APPLICATION PROCESS

The application process will be:

Apply online
30-minute Zoom video call
Work sample review + Process Consulting exercise (we give you a short client scenario; you map the current process, propose the future process, draft the first user stories, and tell us what questions you'd ask) designed to help you get an idea of the work that's required in the role and to help us see your skills
Exercise walkthrough via Zoom with the team
30-minute Zoom video call with our founder and CEO

EQUAL EMPLOYMENT OPPORTUNITY

OpenTent is committed to supporting a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, veteran status, and record of arrest or conviction. People of color; lesbian, gay, bisexual, trans and gender non-conforming people; women; and differently abled people are encouraged to apply. OpenTent is an equal opportunity employer.

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