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Added 1 min ago
Programme Manager, M&A Portfolio
London Stock Exchange Group Holdings Inc
NY
As Programme Manager, Engineering M&A – Integration & Synergy Delivery, you will lead end-to-end programme delivery within the Engineering M&A team, delivering the product integrations…
Added 2 mins ago
P
Technical Program Manager
Pontoonglobal
Washington, DC
- $120,000 to $150,000 USD / year
Pontoon Global Solutions is seeking an experienced Technical Program Manager to lead and deliver large-scale SAP projects in Washington, DC. This role is perfect for someone who thrives on…
Added 5 mins ago
LN Concerts, Production Manager
Live Nation Worldwide, Inc.
NY
The New York City Production Department is looking for a Production Manager who oversees the execution, management, and administration of production operations for all Live Nation-operated…
Added 5 mins ago
UV
Assistant Operations Manager
US Venture
Union City, CA
- From $90,000 USD / year
The Assistant Operations Manager provides leadership to support safe, reliable, and efficient work across U.S. Energy. This role performs technical activities while ensuring compliance with…
Added 12 mins ago
R
Manager, Account Manager | Growth
Ramp
New York City, NY
- $180,000 to $247,000 USD / year
You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role:…
Added 13 mins ago
Antenna and Microwave Design Section Lead
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…Integration & Test. The candidate should also have Cost Account Manager experience and/or Task Leadership leadership experience. The candidate will work with the department manager to help…
Added 13 mins ago
Cost Estimator (Remote)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 13 mins ago
Associate Director, Business Engagement- Technology Deployment
RTX
United States
Experience as a Program Manager leading large, multidisciplinary, cross-functional, matrixed teams focused on technical applications or initiatives.
Added 14 mins ago
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FPS Deployment Manager- TLT/SDA
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Seattle, WA
- $149,842.99 to $189,934.58 USD / year
King County’s Business Resource Center (BRC) is seeking an experienced, collaborative, and organized FPS Deployment Manager to lead deployment coordination for our enterprise financial…
Added 16 mins ago
Sr Principal Product Manager
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Sunnyvale, CA
Contributions have visible technical impact on a product or major subcomponent. Applies in-depth professional knowledge and innovative ideas to solve complex problems. Visible contributions…
Added 17 mins ago
QA Manager, Audit and Inspection Managment
Intuitive
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Added 17 mins ago
Manager, Digital Marketing - Retail Media
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Added 17 mins ago
Director, Digital Marketing
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Added 18 mins ago
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San Jose Evergreen Community College District
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- $206,181 to $250,614 USD / year
2. Facilitates and oversees the instructional program and the development, maintenance and update of the division’s curriculum plan; in collaboration with faculty ensures course syllabuses…
Added 20 mins ago
Manufacturing Manager - Training
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The Training Manager leads the site-wide training strategy to build workforce capability, accelerate onboarding, and support operational excellence. This role oversees training program…
Added 20 mins ago
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- $52.72 USD / hour
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Added 21 mins ago
CDA- Food Safety Program Manager (Management)
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Broomfield, CO
The Food Safety Program Director will manage the Produce Safety, Handweeding Variance, Custom Meat, and Egg programs. The Food Safety Program Director will supervise the Feed & Regulatory…
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CPW Native Aquatic Species Biologist- Greenback Cutthroat Trout Conservation (WM III) - Fort Collins
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Some positions may qualify for the Public Service Loan Forgiveness Program.
Added 23 mins ago
Manufacturing Manager - Training
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The Training Manager leads the site-wide training strategy to build workforce capability, accelerate onboarding, and support operational excellence. This role oversees training program…
Added 25 mins ago
Diesel Mechanic B
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POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
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Added 29 mins ago
Medicaid Enterprise Testing Project Manager/Lead
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NTT DATA is seeking an experienced PMO Medicaid Enterprise Testing Lead Project Manager to support the Illinois Medicaid Enterprise System (MES) Planning and Advisory initiative. This…
Added 33 mins ago
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Quality Systems Specialist
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- $37 to $47 USD / hour
We are seeking a technical quality professional to support Quality Management Systems, investigations, auditing, technical training, and continuous improvement within a rapidly growing…
Added 33 mins ago
Lead Fabricator
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The Lead Fabricator (Working Lead) is a hands-on role responsible for supporting daily fabrication and welding activities within the precast facility. This position works under the…
Added 33 mins ago
Lead Fabricator
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The Lead Fabricator (Working Lead) is a hands-on role responsible for supporting daily fabrication and welding activities within the precast facility. This position works under the…

OpenLoop Health

Senior Engineering Manager, Forward Deployed Engineering

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ABOUT OPENLOOP

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

Forward Deployed Engineering is how we build our platform with real clients instead of guessing. An FDE embeds with a client, works in their codebase, and builds their integration against OpenLoop’s production API. Anything the platform can’t do yet is filed as a gap and built once, centrally, so every client inherits it. The real work product isn’t the integration. It’s the reusable asset that client forced into existence.

As Senior Engineering Manager, you own this team and you’re measured on two things: clients going live with a clean handoff, and a team that gets better at it every quarter. The team is already delivering and growing fast. Your job is to turn strong individuals into a function, and to scale it without lowering the bar.

This is a player-coach role, coaching first. You stay technical through review, not by owning a client yourself. You read integration designs, adjudicate platform gaps, and stay credible with both client engineering leaders and our platform engineers. If you want to stop reviewing code entirely, or to write code instead of managing people, this isn’t the role.

You’ll report into Engineering and work daily with platform, implementation, customer success and sales.

What You'll Do

Own client outcomes across the portfolio. Every client in build has a named owner and a go-live date. Spot a troubled deployment before the client does, and report it with the date, impact and trade-off.
Allocate capacity. Assign new clients on the day they arrive, with an owner and a clear statement of what they displace. When client, migration and platform work compete, you make the call.
Lead pods through their architects. Each pod has an FDE acting as technical architect. Give them clear ownership, real decision rights, and a habit of escalating early.
Migrate existing clients onto the Partner API. Move them in cohorts with implementation, platform engineering and the client’s team. Respect change calendars, and measure each move by its first production patient.
Own the seam with platform teams. Each gap names the capability it stands in for. Decide who builds it, and escalate stalled reviews with a date.
Give every go-live an exit. Clients leave hypercare on a set date, documented and signed off, so the team doesn’t become the support desk.
Hire and develop. You’re the hiring manager for FDEs and Deployment Strategists at every level. Coach toward scope, run hard conversations on time, defend leveling decisions, and run reviews with no surprises.
Own the agent roster. The team runs deployments on agents (readiness, conformance, seeding, docs, gap filing, client comms), and a human approves every output. You own adoption, measurement and where the human sits.
Protect the discipline. Never wire around the platform. Make changes additive or explicitly superseding. Anything that would break a live client becomes a proposal, not a merge, even under deadline pressure.
Partner with go-to-market. Be in the room before commitments are made. Distinguish “can’t,” “shouldn’t” and “won’t fit the timeline,” and turn the prioritized client list into a dated plan.
Write the playbook. Turn how your best engineers deploy into how the team deploys, so each new deployment needs less of you.

Who You Are

8+ years in software engineering, including 3+ years managing engineers: hiring, performance, leveling and promotions, and growing a team.
You’ve led teams delivering in customers’ environments, and you can talk through deployments that went badly and what you changed.
You’ve run a migration or re-platforming program with customers who could say no, and you’ve allocated a team against more demand than supply.
You’re still technical: deep in integrations (APIs, auth, webhooks vs. polling, idempotency, schema drift, reconciliation) and able to change a design with one question.
You build with AI agents and have a view on human-in-the-loop design, evaluation, and handling confident errors.
You’re security-first with sensitive data and treat compliance as a design input.
You’ve told customers or sales “no” or “not in that timeline” and kept the relationship, and you can name things you descoped and why.
You’ve had impact beyond your own team through tooling, practices or platform changes.

PREFERRED

Healthcare or other regulated-domain experience; EHR, scheduling, pharmacy or payments integrations (FHIR a plus).
You’ve managed managers, led teams through organizational change, or scaled an FDE, solutions engineering or professional services function.
Developer platform experience (SDKs, CLIs, API conventions, tested docs).
Comfortable in pre-sales technical conversations.
BS in CS or Engineering, or equivalent experience.

OUR BENEFITS

In addition, for salaried positions you would also be eligible for:

Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more

OUR COMPANY

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.

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More about this job

Skills

Sales
Regulatory compliance
EHR
Scheduling

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