Full Stack Software Engineer, Travel

ABOUT THE TEAM

OpenAI’s Consumer Verticals team builds experiences that make ChatGPT more useful in the areas that matter to people every day. Within Travel, we’re exploring how AI can help people discover destinations, compare options, and plan trips around their preferences and needs.

Travel planning brings together inspiration, personal preferences, and practical constraints - from budgets and schedules to changing prices and availability. We aim to make that complexity easier to navigate, combining advanced AI capabilities, relevant travel information, and thoughtful product design to help people move from an idea to a trip with greater confidence.

We work closely with product, design, research, safety, privacy, and other ChatGPT teams to turn emerging AI capabilities into useful consumer experiences, with a high bar for quality, reliability, and user trust.

ABOUT THE ROLE

We’re looking for a product-minded full stack software engineer to help shape the next generation of travel experiences in ChatGPT.

You will own features end-to-end, from early exploration and prototypes through launch and iteration. Your work will span intuitive interfaces, backend services, and integrations that connect conversational experiences with travel information and services. Opportunities include personalized discovery, itinerary planning, and helping users move from evaluating options toward booking.

This role is ideal for engineers who enjoy shaping new product areas, making complex information intuitive, and moving quickly from idea to production. Prior experience in AI or travel is not required.

IN THIS ROLE YOU WILL

• Build consumer travel experiences across ChatGPT’s web and mobile surfaces, with ownership spanning frontend interfaces, backend services, and external integrations.
• Translate travelers’ preferences and constraints into useful experiences for discovering destinations, comparing stays and transportation, and planning itineraries.
• Build integrations with travel data and services, making pricing, availability, and booking information clear and actionable.
• Partner with product, design, and research to turn AI capabilities into intuitive, personalized products and shape what to build next.
• Design reliable experiences that handle incomplete information, changing availability, and service failures while giving users clear choices and control.
• Improve quality, performance, and usability through experimentation and user feedback, with privacy, safety, and user trust built into the product.

YOU MIGHT THRIVE IN THIS ROLE IF YOU

• Have 10+ years of software engineering experience, with depth in full-stack development.
• Have shipped consumer products at scale and can own features across interfaces, APIs, services, and data flows.
• Bring strong product judgment and a high bar for craft, especially when making complex choices easy to understand.
• Enjoy shaping product direction and owning ambiguous problems from idea to production.
• Move quickly while making thoughtful tradeoffs around quality, reliability, and user trust.
• Are excited to apply AI to travel and help people turn their preferences and plans into useful next steps.

BONUS IF YOU HAVE

• Experience with AI-powered applications, conversational interfaces, or multimodal products.
• Experience building travel, marketplace, commerce, or booking products, including integrations with external providers.
• Experience with personalization, search and discovery, or systems that depend on frequently changing data.
• Experience with privacy-sensitive products, secure data flows, permissions, or user consent.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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