Fraud Analyst

Company Description Open Scientific provides contract staffing and direct hire recruitment services for the scientific, engineering, laboratory and manufacturing sectors.

Job Description

Fraud Review Specialist Location: Holbrook, NY Pay: $12-$14

Open Scientific is currently recruiting for an Ecommerce Fraud Analyst to work for a Global Vitamin Company located in Holbrook. The right candidate will be responsible for reviewing suspect orders for fraud. The goal is to maintain a low incidence of fraud and chargebacks initiated from fraudulent transactions.

Responsibilities include:

• Daily review of suspect orders using Chase Paymentech’s Safetech fraud management tool.
• Analyze suspect orders for indications of fraud.
• Approve and decline orders.
• Maintain low margin of error when approving and declining orders through knowledge, experience and assistance from Manager.
• Identify and escalate trends.
• Assist in the revision of existing rules and creation of new rules.
• Contact customers to verify order information.

Requirements:

1 year Customer Service experience Some college preferably

Additional Skills:

Excellent attention to detail Excellent technical/computer skills Ability to multi-task Additional Information All your information will be kept confidential according to EEO guidelines.