Jobs in the United States

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Added 38 mins ago
Senior Technical Program Manager, Engineering Strategy & Business Operations
Keysight Technologies, Inc.
Santa Rosa, CA
We are looking for a Senior Technical Program Manager to lead analysis, scoping and initial planning of high-priority strategic initiatives for HFTC Engineering. The role will initially…
Added 44 mins ago
Technical Trainer
Smurfit Westrock
Sioux City, IA
…quality, and performance targets. Reporting to the Site General Manager with a dotted-line relationship to Operations Learning & Development, this role serves as a primary training partner…
Added 44 mins ago
Territory Manager, CMEMS -- Des Moines Metro
Abbott
Cedar Rapids, IA
Account Management & Program Development: Conduct quarterly business reviews with key accounts to assess performance and identify growth opportunities. Partner effectively with Clinical…
Added 56 mins ago
BH
Solution Architect
Banner Health
Remote, United States
- $51.13 to $85.21 USD / hour
OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)
Added 57 mins ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive…
Added 57 mins ago
Boiler Service Development Manager
EMCOR Group
Phoenix, AZ
The Boiler Service Development Manager is responsible for the overall growth, profitability, operational performance, and strategic development of Mesa Energy Systems' Boiler Services…
Added 57 mins ago
Onshore Delivery Lead / Scrum Master
Capgemini
Phoenix, AZ
The Onshore Delivery Lead / Scrum Master is accountable for day-to-day delivery leadership for the Integration Platform Engineering team. This role connects product priorities to executable…
Added 59 mins ago
Associate Manager, Integration and Test Engineering 1
L3Harris Technologies
Fort Wayne, IN
Job Title: Associate Manager, Integration and Test Engineering
Added 1 hour ago
Senior Manager, In-School Opportunities
Baltimore's Promise
Baltimore, MD
Baltimore’s Promise seeks a Senior Manager, In-School Opportunities. The Senior Manager, In-School Opportunities leads the day-to-day implementation, continuous improvement, and expansion…
Added 1 hour ago
Propulsion Engineering Manager 2
Northrop Grumman
Palm Beach Gardens, FL
The Northrop Grumman PS&C business unit is based in Elkton, Maryland and began solid-propellant rocket operations in 1948. Today, the Elkton PS&C facility designs, develops, and produces…
Added 1 hour ago
Information Technology Support (IT) Cyber Security
Bevilacqua Research Corporation
Panama City, FL
Bevilacqua Research Corporation (BRC) is a Service Disabled Veteran Owned, Small Business based in Huntsville, Alabama incorporated in 1992. BRC provides “best-value” technical and…
Added 1 hour ago
Sr Manager Strategic Capacity Management
J&J Family of Companies
Jacksonville, FL
The Sr Strategic Capacity Manager is responsible for developing and maintaining the long-range capacity strategy for the Vision Care manufacturing network. This role translates Integrated…
Added 1 hour ago
Operations Program Manager
Lockheed Martin
Orlando, FL
Coordinates planning, organization, control, integration and completion of engineering projects within area of assigned responsibility.
Added 1 hour ago
M
Principal Technical Program Manager
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager (TPM) to drive end-to-end execution of the Web IQ developer experience and customer platform programs in partnership with the AI…
Added 2 hours ago
O
Lead Software Engineer - City
OKC
OKLAHOMA CITY, OK · Oklahoma City, OK
- $39.52 to $60.39 USD / hour
…classification typically reports to The Software Development Program Manager within the Information Technology…
Added 2 hours ago
Product Manager
VEHLO
Remote, United States
This role is a dedicated role in our Shop-Ware product. You are Shop-Ware's only product manager, and Shop-Ware is your only product. You will report to the Principal Product Manager for…
Added 2 hours ago
Lead DevSecOps Engineer
Leidos
Gaithersburg, MD
Leidos is seeking a Lead DevSecOps Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform (L-CAP).…
Added 2 hours ago
Senior Principal Cyber Security Engineer Specialist
Concurrent Technologies Corporation
Columbia, MD
Define and lead the organization's global cybersecurity vision, aligning it with business objectives, emerging threats, and industry trends.
Added 2 hours ago
Program Support Specialist 4 - Annapolis Junction, MD
M. C. Dean
Annapolis Junction, MD
We are seeking an Program Support Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 2 hours ago
Registered Nurse
Veterans Affairs, Veterans Health Administration
Goldsboro, NC
Added 2 hours ago
Supervisory Financial Management Specialist - Accounts Management
Immediate Office of the Assistant Secretary for Human Resources and Administration
Asheville, NC
Added 2 hours ago
IB
Senior Manager, Sales Strategy Planning
ITG Brands
Greensboro, NC
- $138,417 to $184,555 USD / year
The Sales Strategy & Planning Sr. Manager plays a critical role in the design and delivery of integrated sales strategies that translate commercial priorities into actionable plans for…
Added 2 hours ago
Change Management and Martech Innovation Manager
Huntington National Bank
Charlotte, NC
The Change Management Martech Innovation Manager will play a critical role in elevating Huntington’s customer marketing experience throughout their unique financial journey, by leveraging…
Added 2 hours ago
Territory Account Manager - Charlotte North, NC – Johnson & Johnson MedTech - Vision Care
J&J Family of Companies
Charlotte, NC
At least 2 years of business-to-business and/or medical sales experience OR, any equivalent combination of sales and/or industry experience from which comparable knowledge, skills and…
Added 2 hours ago
Senior Analyst - Adv Business Analytics
Ally
Charlotte, NC
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…

OPEN OPENLANE US Inc

AI Ops Engineer

Remote, United States

Apply About employer

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way.

We're Looking For:

OPENLANE employees across engineering, finance, marketing, sales and operations use AI tools every day, and those tools are already saving thousands of hours a year. The AI-Ops team keeps them available, secure and cost-controlled. As an AI-Ops Engineer, you will administer our enterprise AI platforms, support the employees who use them, and automate the provisioning, governance and spend controls behind them. You will also own Waybuilder, our internal site for tracking AI adoption, AI spend and engineering metrics, and administer Linear, our work-tracking platform.

Platforms you will own include Claude (Enterprise, Claude Code, Cowork, Claude Design), ChatGPT Enterprise and the OpenAI API and Codex, ChatGPT dots, Grok and Grok bots, Cursor, and Gemini, plus the connectors, MCP servers and agents built on top of them.

What You'll Do:

Platform administration

Manage the seat lifecycle for each AI platform: provisioning, deprovisioning, license true-ups and reclaiming unused seats.
Own identity integration with Okta: SSO, SCIM, access groups and the ESS request workflow.
Configure workspace, org and project settings, including model access, data retention, connectors and plugins.
Administer AI code review and agent tooling across GitHub orgs, such as Codex AutoPR, Cursor Bugbot and Claude Code.
Track vendor releases and roll out new models and features with clear communication to users.
Administer Linear, including workspace settings, integrations, and testing and rolling out AI features such as Linear Loops.

Employee support and enablement

Run the #ai-support channel as the tier-2 support function, triaging 50+ requests a month and meeting a published SLA.
Diagnose access, SSO, connector, MCP, API key and usage-limit problems, and escalate to vendors when needed.
Write and maintain setup guides, an approved-tools list and FAQs so employees can help themselves.
Support AI champions and programs such as AI Wins and the AI Cookbook.

Governance, security and cost

Build and run spend controls: per-user and per-project budgets, model gating, usage dashboards and a monthly seat and spend report.
Produce the monthly AI billing report for Finance: cost per user, team and business unit across every AI platform, reconciled to vendor invoices.
Run intake for new AI tools, connectors and MCP servers with Security, Legal and the AI Committee, and track each request to a decision.
Remove long-lived API keys in favor of SSO, OAuth and workload identity federation.
Find and address shadow AI: personal accounts on work identities, unapproved tools and unmanaged bots or agents.
Maintain an inventory of company bots, custom GPTs, Grok bots and agents, with owners and data access.

Waybuilder and automation

Automate repetitive admin work with vendor admin APIs, infrastructure as code and CI pipelines.
Use AI agents to do the work where it is safe, with review and audit trails.
Own the Waybuilder site end to end: feature requests from engineering and product teams, bug fixes, code review and releases.
Keep its data feeds accurate, including usage and cost data from OpenAI, Claude, Bedrock and Codex, and people data from Okta and Workday.
Operate its AWS infrastructure with Terraform, and close its security and reliability backlog: least-privilege IAM, database hardening, credential rotation, runbooks and SLOs.

Must Have's:

3+ years in SRE, DevOps, IT systems administration or platform engineering.
Hands-on administration of SaaS platforms at enterprise scale, including SSO and SCIM with Okta or a similar identity provider.
Scripting in Python, TypeScript or Bash, and experience calling REST admin APIs.
Working knowledge of GitHub org administration, GitHub Actions and OIDC.
Hands-on AWS experience (ECS, RDS, S3, Lambda, IAM, Secrets Manager) and Terraform.
Daily use of LLM tools such as Claude, ChatGPT or Cursor, and an understanding of prompts, context, tokens, models and agents.
Clear written communication and patience supporting non-technical users.
Sound judgment about data security, credentials and cost.

Nice to Have's:

Administration of Claude Enterprise, ChatGPT Enterprise, the OpenAI platform, Cursor Business or Gemini for Workspace.
Experience building or securing MCP servers and connectors.
Experience with AWS Bedrock and AgentCore; AWS certifications.
Web development in TypeScript with Next.js and React, and data work in ClickHouse or PostgreSQL.
FinOps or SaaS license management experience.
Familiarity with AI security guidance such as the OWASP Top 10 for LLM and agentic applications.

What Success Looks Like:

You own administration for at least two major AI platforms, with documented runbooks.
Every support request gets a response; 95% get one within 4 business hours.
Spend controls and a monthly seat and spend report are in place for each platform.
A published approved-tools list and an intake process with tracked decisions.
Manual admin tasks such as seat changes and repo enablement are automated.
Waybuilder has documented runbooks and SLOs, accurate spend data for every platform, and no open critical security tickets.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

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More about this job

Skills

Workflow
GitHub
Communication skills
Infrastructure as code
Workday
AWS
IBM Terraform
Identity and access management
System administration
Python
TypeScript
Bash
Apply information security policies
Web development
Next.js
React
PostgreSQL

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