Jobs in the United States

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Added 3 mins ago
Territory Executive - Illinois
PagerDuty
Hartford, CT
…AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the…
Added 3 mins ago
SO
Integrations Subject Matter Expert
State of Connecticut, Department of Administrative Services
Hartford, CT
- $129,654 to $162,510 USD / year
…within the Department of Administrative Services (DAS). As the Integrations Subject Matter Expert and Lead Architect for the MuleSoft API Integration and Orchestration Platform, you will…
Added 4 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Hartford, CT
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 4 mins ago
Manager, ServiceNow Platform Administrator
Pfizer
Chesterfield, MO
As the Manager, ServiceNow Senior Platform Administrator, you will be a hands-on technical expert responsible for the day-to-day health, stability, and security of Pfizer's ServiceNow…
Added 31 mins ago
Product Operations Analyst
Elevance Health
Nashville, TN · Tampa, FL · Atlanta, GA · Indianapolis, IN · Leawood, KS · Louisville, KY
Monitor the health of key systems and integrations using dashboards and feedback loops, escalating issues when risks or errors are detected.
Added 46 mins ago
Senior Director, Quality AI, Data & Technology Engineering
Vertex Pharmaceuticals Inc (US)
Boston, MA
Identify, evaluate, and advance opportunities involving AI, data science, data products, internal and external integrations, software, protocols, and technology platforms.
Added 47 mins ago
Maximo Consultant
Avero Advisors
Portland, OR
…to join our Project Delivery team. Under the guidance of the Program Manager, you will own and execute the multiple critical work-streams within the overall system implementation and its…
Added 49 mins ago
Business Channel Strategy & Product - Product Development Analyst
NBH Bank
Kansas City, MO
…recommendations and business cases. You will work with the Product Manager to help plan, oversee, and lead assigned projects from ideation through to completion, and partner with existing…
Added 51 mins ago
Cloud Engineer I
The University Of Texas At Dallas
TX
Understanding of enterprise architecture dependencies, including resource, network, and protocol integrations (e.g., DNS, TCP/IP, VPN, SMB/NFS, HTTPS).
Added 1 hour ago
Software Engineer (AI Agents)
Fluent, LLC
Remote, United States
…You are comfortable sitting with a support lead or an account manager, understanding how they actually work, and turning that into something that runs every day. This role is fully remote…
Added 1 hour ago
Software Engineer (AI Agents)
Fluent, LLC
New York, NY
…You are comfortable sitting with a support lead or an account manager, understanding how they actually work, and turning that into something that runs every day. This role is fully remote…
Added 1 hour ago
Partner Technical Manager North America
Medius
Remote, United States
As Partner Technical Manager for NA, you will be the technical backbone of our partner ecosystem across the region. You will work directly with System Integrators - enabling them to deliver…
Added 1 hour ago
M&A Integrations Sr Manager
Confie
Dallas, TX
Leads the planning and execution of post-acquisition integrations for Confie’s portfolio of insurance agencies and retail store networks. Owns the integration program from signing through…
Added 1 hour ago
Product Owner, Manager (Enterprise Enablers)
Employment Opportunities
Indianapolis, IN
The Product Owner, Manager is responsible for collaborating with business, customer, and technical stakeholders while owning and managing the product backlog for a specific product or…
Added 1 hour ago
Partner Manager, Franchise
Gusto, Inc.
Denver, CO
Franchise is one of Gusto's fastest-growing partner channels, and we are looking for a Partner Manager to own it. You will recruit and sign franchisors, and manage the partnerships once…
Added 1 hour ago
P
Senior Virtualization / Workspace ONE Engineer - Active Secret clearance
PGTEK
Joint Base Andrews, MD
- $135,000 to $165,000 USD / year
Integrate Apple Business Manager and Automated Device Enrollment, Android Zero-Touch Enrollment, and Samsung Knox Mobile Enrollment.
Added 1 hour ago
Senior Product Manager, US 3P Business
Amazon.com Services LLC
Seattle, WA
The Amazon Standards for Brands (ASB) team is looking for a Product Manager to drive our product and AI initiatives. This role will lead strategic initiatives that help nationally…
Added 1 hour ago
Sr. Manager - Projects and Engineering 4D
Genpact LLC
United States
…Familiarity with Power Platform (Power Apps, Power Automate), integrations (APIs, Azure, Logic Apps), and Leapwork testing…
Added 1 hour ago
Director, Cybersecurity Engineering
United Services Automobile Asn
United States
…critical cybersecurity platforms, infrastructure, applications, integrations, and automation supporting Endpoint Protection, Vulnerability Management, ASPM, SIEM, SOAR, and SSPM. You will…
Added 1 hour ago
Director, Active Directory Engineering
United Services Automobile Asn
United States
…Directory and related enterprise directory infrastructure, integrations, and services that provide foundational identity capabilities across…
Added 1 hour ago
Director, Authentication Engineering
United Services Automobile Asn
United States
…enterprise authentication platforms, infrastructure, protocols, integrations, and services that enable secure workforce access across…
Added 1 hour ago
Director, SASE Engineering
United Services Automobile Asn
United States
…security, and communications security platforms, infrastructure, integrations, and services protecting USAA's workforce and technology…
Added 1 hour ago
Senior Treasury Analyst - Cash Operations (Hybrid)
Trinity Health Corporation
Livonia, MI
The centralized Cash Management Program processes over $7 billion annually. Responsible for the daily operation and monthly reporting of the centralized Cash Management Program, which…
Added 1 hour ago
Partner Enablement Specialist 3
Fin
San Francisco, CA
As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment…
Added 1 hour ago
F
Store Leader - Textbooks - Central Campus Bkst - CPCC
Follett
Charlotte, NC
- $19.25 to $22.58 USD / hour
Demonstrates intermediate to strong knowledge of Follett systems and strategies (including Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape…

OPEN OPENLANE US Inc

AI Ops Engineer

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way.

We're Looking For:

OPENLANE employees across engineering, finance, marketing, sales and operations use AI tools every day, and those tools are already saving thousands of hours a year. The AI-Ops team keeps them available, secure and cost-controlled. As an AI-Ops Engineer, you will administer our enterprise AI platforms, support the employees who use them, and automate the provisioning, governance and spend controls behind them. You will also own Waybuilder, our internal site for tracking AI adoption, AI spend and engineering metrics, and administer Linear, our work-tracking platform.

Platforms you will own include Claude (Enterprise, Claude Code, Cowork, Claude Design), ChatGPT Enterprise and the OpenAI API and Codex, ChatGPT dots, Grok and Grok bots, Cursor, and Gemini, plus the connectors, MCP servers and agents built on top of them.

What You'll Do:

Platform administration

Manage the seat lifecycle for each AI platform: provisioning, deprovisioning, license true-ups and reclaiming unused seats.
Own identity integration with Okta: SSO, SCIM, access groups and the ESS request workflow.
Configure workspace, org and project settings, including model access, data retention, connectors and plugins.
Administer AI code review and agent tooling across GitHub orgs, such as Codex AutoPR, Cursor Bugbot and Claude Code.
Track vendor releases and roll out new models and features with clear communication to users.
Administer Linear, including workspace settings, integrations, and testing and rolling out AI features such as Linear Loops.

Employee support and enablement

Run the #ai-support channel as the tier-2 support function, triaging 50+ requests a month and meeting a published SLA.
Diagnose access, SSO, connector, MCP, API key and usage-limit problems, and escalate to vendors when needed.
Write and maintain setup guides, an approved-tools list and FAQs so employees can help themselves.
Support AI champions and programs such as AI Wins and the AI Cookbook.

Governance, security and cost

Build and run spend controls: per-user and per-project budgets, model gating, usage dashboards and a monthly seat and spend report.
Produce the monthly AI billing report for Finance: cost per user, team and business unit across every AI platform, reconciled to vendor invoices.
Run intake for new AI tools, connectors and MCP servers with Security, Legal and the AI Committee, and track each request to a decision.
Remove long-lived API keys in favor of SSO, OAuth and workload identity federation.
Find and address shadow AI: personal accounts on work identities, unapproved tools and unmanaged bots or agents.
Maintain an inventory of company bots, custom GPTs, Grok bots and agents, with owners and data access.

Waybuilder and automation

Automate repetitive admin work with vendor admin APIs, infrastructure as code and CI pipelines.
Use AI agents to do the work where it is safe, with review and audit trails.
Own the Waybuilder site end to end: feature requests from engineering and product teams, bug fixes, code review and releases.
Keep its data feeds accurate, including usage and cost data from OpenAI, Claude, Bedrock and Codex, and people data from Okta and Workday.
Operate its AWS infrastructure with Terraform, and close its security and reliability backlog: least-privilege IAM, database hardening, credential rotation, runbooks and SLOs.

Must Have's:

3+ years in SRE, DevOps, IT systems administration or platform engineering.
Hands-on administration of SaaS platforms at enterprise scale, including SSO and SCIM with Okta or a similar identity provider.
Scripting in Python, TypeScript or Bash, and experience calling REST admin APIs.
Working knowledge of GitHub org administration, GitHub Actions and OIDC.
Hands-on AWS experience (ECS, RDS, S3, Lambda, IAM, Secrets Manager) and Terraform.
Daily use of LLM tools such as Claude, ChatGPT or Cursor, and an understanding of prompts, context, tokens, models and agents.
Clear written communication and patience supporting non-technical users.
Sound judgment about data security, credentials and cost.

Nice to Have's:

Administration of Claude Enterprise, ChatGPT Enterprise, the OpenAI platform, Cursor Business or Gemini for Workspace.
Experience building or securing MCP servers and connectors.
Experience with AWS Bedrock and AgentCore; AWS certifications.
Web development in TypeScript with Next.js and React, and data work in ClickHouse or PostgreSQL.
FinOps or SaaS license management experience.
Familiarity with AI security guidance such as the OWASP Top 10 for LLM and agentic applications.

What Success Looks Like:

You own administration for at least two major AI platforms, with documented runbooks.
Every support request gets a response; 95% get one within 4 business hours.
Spend controls and a monthly seat and spend report are in place for each platform.
A published approved-tools list and an intake process with tracked decisions.
Manual admin tasks such as seat changes and repo enablement are automated.
Waybuilder has documented runbooks and SLOs, accurate spend data for every platform, and no open critical security tickets.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

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More about this job

Skills

Workflow
GitHub
Communication skills
Infrastructure as code
Workday
AWS
IBM Terraform
Identity and access management
System administration
Python
TypeScript
Bash
Apply information security policies
Web development
Next.js
React
PostgreSQL

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