Consulting Practice Director

Description OPEN MINDS is the premier market intelligence and management consulting firm focused on serving consumers with chronic conditions and complex support needs including mental health, addictions, autism, intellectual/developmental disabilities, long-term support services, social services, children’s services, juvenile justice, and corrections health care. OPEN MINDS mission is to provide organizations serving these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

The Consulting Practice Director oversees the strategic growth and financial performance of the entire consulting service line. In addition, the Consulting Practice Director ensures the delivery of quality for specialized service lines and sectors.

I. Responsibilities of the Consulting Practice Director include:

• Strategic Growth: Set practice goals, build go-to-market strategies, and expand market share within specific service domains.
• Business Development: Lead proposal efforts, manage key client accounts, and drive revenue targets or sales pipelines.
• Operational Leadership: Oversee project staffing, billable utilization, profit margins, and quality control across deliverables.
• Team Management: Mentor managers and consultants, conduct performance evaluations, and scale practice capabilities.

I. Position reports to: Chief Operating Officer

II. Direct reports:

• Executive Vice Presidents
• Senior Associates
• Senior Consultants
• Consultants

III. Performance metrics:

• Meeting client strategic and business objectives
• On-time, on-budget delivery of high-quality client deliverables for each project
• Renewal of client accounts and/or additional client projects
• Client account revenue growth

Requirements

Skills, experience, and education required of the Consulting Practice Director include:

• 7-10 years of experience of progressive management consulting, corporate strategy, or specialized technical domain.
• Strong financial and operational acumen with proven business development skills, executive presence and stakeholder influence.
• Excellent project management; organizational, communication, and analytical thinking skills.
• Demonstrated ability to solve complex business problems, consistent with a deep understanding of the strategic direction of the business.
• Demonstrated ability to communicate verbally and in writing at all levels of the organization and clearly and concisely expresses opinions, conclusions and recommendations
• Strong knowledge of the health and human services industry.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and an ability to quickly build rapport with clients across any communication channels.
• Strong level of attention to detail in the accuracy, grammar, formatting, and other elements of successful client deliverables and client presentations with an analytical mind and outstanding problem-solving skills.
• Self-starter who thrives in a fast-paced, agile team-oriented environment someone who embraces and leads through change and ambiguity
• A curious, collaborative, open-minded individual.
• Advanced Microsoft Word, Excel and Powerpoint skills; Proficiency using project management and/or client management software with the ability to learn and adapt quickly to new technologies.
• Bachelor's degree in Business, Finance or related field; Master’s degree preferred
• Experience working with C-Level executives is preferred.
• Ability to lift 35 pounds.
• Visual acuity to perform activities such as preparing and analyzing data, viewing a computer terminal, and extensive reading.
• Ability to travel overnight, unattended throughout the continental United States.
• Ability to use personal credit card for occasional purchases on behalf of the organization, which will be reimbursed.