Temporary Processing Assistant - Tax Department

Job Description

****This is a temporary position not eligible for benefits

Performs skilled administrative support work accomplishing the specialized processing of information or documents, and related work as apparent or assigned. Work is performed under the general direction of the Tax Listing Supervisor.

Our core values - Resilience, Excellence, Accountability, Customer Service, and Honesty - are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position Responsibilities

• Open, sort, and distribute incoming personal property tax notices and correspondence.
• Date stamp incoming documents and record receipt dates in the designated system to ensure accurate tracking.
• Review and organize incoming documents for proper routing and processing.
• Scan, upload, and accurately index documents into designated systems to initiate automated workflows.
• Verify scanned documents are legible, complete, and saved in the appropriate locations.
• Alphabetize, organize, and maintain physical and electronic files in accordance with established procedures.
• Retrieve files and documents as requested by departmental staff.
• Safeguard confidential information and maintain data security in accordance with applicable regulations.
• Perform quality checks to verify documents are accurately scanned, indexed, and routed.
• Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteers.
• Performs related duties as required.

Qualifications

Significant knowledge of general office practices, procedures, and equipment. General knowledge of basic computer operations and electronic document management systems. Knowledge of document scanning, indexing, and electronic filing procedures. Knowledge of proper document handling, organization, and record maintenance. Knowledge of confidentiality requirement and procedures for safeguarding sensitive information. Knowledge of basic data entry practices and document tracking procedures. Ability to open, sort, alphabetize, and organize documents, files, and records. Ability to operate scanners, copiers, printers, and other standard office equipment. Ability to prioritize assignments, meet established deadlines, and manage daily workloads. Ability to work independently and collaboratively to support departmental operations. Education, Experience, and Special Requirements High school diploma or GED and moderate experience in personal property tax appraisal or accounting, or equivalent combination of education and experience.

Special Requirements

• Valid driver's license.

Benefits

Regular Onslow County employees have the ability to participate in a wide array of employee benefits including:

Health Insurance Health Insurance is provided by Cigna and covers a wide variety of healthcare services.

Dental Insurance Dental insurance is provided by Delta Dental to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults.

Vision Insurance Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam.

North Carolina Local Governmental Employees' Retirement System Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.

NC401k The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%.

Vacation Leave Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases.

Sick Leave Regular full-time employees earn 12 days of sick leave per year.

Paid Holidays County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary.

ComPsych Mental Health Services The County provides Mental Health and Life Services through ComPsych to help employees and their families with personal, family and job-related problems such as counseling, crisis support, work-life resources, legal and financial consultations, and organizational support tools.

Supplemental Benefits County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans.

For more information, please visit http://www.onslowcountync.gov//HR and click on the Benefits tab.