QA Analyst I

Quality Assurance Analyst I About OnPay OnPay is a fast-growing software company headquartered in Atlanta offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in becoming a part of an exciting and fast-growing company! Learn more at OnPay.com Job Summary The Quality Assurance (QA) Analyst I will play a critical role in ensuring the quality, functionality, and performance of OnPay’s cloud-based software platform. In this entry-level role, you will conduct comprehensive testing of software products, identify and debug issues, and collaborate closely with engineering, client experience, and product teams to ensure software releases meet high standards of reliability and user experience. What You'll Do

• Execute manual test plans and test suites across web and mobile applications to identify functional, visual, and workflow defects.
• Review product requirements, user stories, and technical specifications to create clear, structured test cases.
• Document, track, and manage software bugs using issue-tracking tools (e.g., Jira), detailing steps to reproduce and providing diagnostic logs.
• Collaborate closely with software development engineers to isolate issues, verify bug fixes, and re-test resolved tickets.
• Perform regression testing prior to software releases to verify that existing functionality remains stable and unaffected.
• Maintain and organize test case documentation and user workflow repositories.
• Participate in agile team ceremonies (sprint planning, daily stand-ups, retrospectives) to advocate for quality throughout the software development lifecycle.
• Assist in writing and maintaining automated test scripts as skills advance.

Skills and Traits We Seek

• Strong attention to detail with an analytical approach to troubleshooting complex software workflows.
• Excellent written and verbal communication skills for documenting technical issues clearly.
• Dependable, self-disciplined, and proactive with a solid work ethic.
• Problem solver who enjoys helping teams deliver reliable solutions.
• Capacity to learn new tools, technologies, and software testing practices at a fast pace.

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
• 0–2 years of experience in software testing, quality assurance, or customer technical support.
• Understanding of the Software Development Life Cycle (SDLC) and QA testing methodologies.
• Experience with browser developer tools (Inspect/Console) and issue-tracking software (e.g., Jira) is preferred.
• Familiarity with database queries (SQL) or automated testing tools (e.g., Postman, Selenium) is a plus.

Why OnPay?

• Momentum that matters: We’re backed by over $100MM in new funding and scaling rapidly.
• Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support.
• Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
• Competitive compensation: Base salary + bonus + stock options = real upside for high performers.
• Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.
• Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers.
• Client-first ethos: OnPay is built on a culture of transparency and service - from our transparent pricing to our commitment to making small business simpler.

Location & Compensation

• Remote (U.S.) | Atlanta HQ Optional
• Compensation includes a base salary range of $70,503 - $84,821. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email careers@onpay.com OnPay is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.