Front Desk Receptionist

About the Role

We are seeking a Front Desk Receptionist to provide front desk, administrative, and operational support to the Deputy Director of Tallahassee and Affiliated Operations and the Tallahassee office. This position is on-site and serves as the first point of contact for clients, visitors, and elected officials. The role suits an organized, service-oriented professional who enjoys managing details, coordinating office needs, and helping maintain a welcoming and efficient office environment.

Key Responsibilities

Front Desk & Office Operations

• Greet and assist visitors, clients, and elected officials; manage phones and front office traffic.
• Open and close the office daily, ensuring readiness and security.
• Coordinate mail, deliveries, conference room scheduling, meal orders, and client visit logistics.
• Manage office equipment, digital displays, and routine printing needs.

Facilities & Vendor Coordination

• Serve as the primary contact for routine vendor and facilities matters, including cleaning, HVAC, security, telecom, internet, and office equipment.
• Escalate facilities matters requiring a site visit, vendor meeting, or decision to the Director of Real Estate.

Office Coordination & Support

• Supervise the day-to-day scheduling and task routing of the Capitol Corner Building Operations Lead, who coordinates the office runners.
• Help maintain an organized, professional, secure, and welcoming front office environment.
• Assist with office-related projects and other administrative duties as assigned.

Qualification Organized, professional, and service-oriented, with the ability to manage multiple priorities while maintaining a welcoming and efficient front office environment. Discretion and professionalism are essential.

Required:

• High school diploma
• Experience in a front-desk, reception, or administrative support role
• Proficiency with Microsoft Outlook and general Microsoft Office (Word, Excel)
• Professional presentation, sound judgment, and discretion when interacting with clients, senior staff, and elected officials
• Strong organizational skills and dependable, punctual attendance, including the ability to open the office on time during extended legislative-session hours
• Clear, professional written and verbal communication

Preferred:.

• Prior office-management, hospitality, concierge, or executive-support background
• Experience in a professional-services, legal, government-affairs, or political environment
• Experience coordinating vendors, office equipment, or AV
• Notary commission, or willingness to obtain one

Work Authorization Applicants must be authorized to work in the United States We are currently unable to sponsor or take over sponsorship of an employment visa.

Compensation & Benefits Pay Range: $40,000 At OneTSG, we value the well-being and future of our team members. We’re proud to offer a comprehensive benefits package that includes:

• Health Insurance coverage provided through Capital Health Plan (CHP) or BCBS FL Blue outside of the Tallahassee Metro area, with individual premiums fully covered by the company.
• Optional coverage for Dental, Vision, and Supplemental Insurance
• 401(k) Retirement Plan to help you plan for the future
• Paid Time Off (PTO): 176 hours annually
• Paid Holidays: Observance of standard federal holidays

We believe in supporting our employees both professionally and personally, and our benefits are designed to promote a healthy, balanced, and secure lifestyle.

Employer OverviewThe Southern Group is a government affairs firm providing advocacy and strategic guidance to clients across a wide range of industries and policy areas. The firm works with businesses, organizations, and stakeholders to navigate legislative, regulatory, and government-related matters throughout Florida and the Southeast. To learn more about The Southern Group and its services, visit www.thesoutherngroup.com.