Native Outreach Coordinator

Harmony Health is a Tribally owned wellness clinic that treats a broad-spectrum population of Native and Non-Native patients. Harmony is established to provide those with substance use disorders whole person care: primary care, infectious disease, and mental health care. We are building a team of dedicated and compassionate individuals who align with this mission.

Harmony Health brings an innovative model of highly individualized, compassionate care to patients with -substance use disorder. From the moment someone walks through the door of our state-of-the-art outpatient facility, they will encounter our thoughtfulness and intention for a humanizing and respectful experience with us. The comforting and safe setting of our nature-inspired facility and the friendly, professional attitude of our staff help to define our journey with each patient - and with each other - from day one.

Each employee at Harmony Health creates their own ripple effect in the larger circles of the families and communities that we touch.

We are currently seeking a Native Outreach Coordinator to support our clinic in Perris, CA. This position will report to the OTP Manager and will work in collaboration with clinic leadership and OTS leadership.

Indian Preference applies. Qualified Indian (American Indian or Alaskan Native) applicants will receive preference in accordance with 25 U.S.C. § 5323 and 25 U.S.C. § 472a.

POSITION SUMMARY

The Native Outreach Coordinator builds trust, raises awareness, and fosters active relationships within local Native American communities and the broader region to connect individuals with opioid treatment and whole-person wellness services. Reporting to the OTP Manager, this role acts as a culturally grounded community ambassador, representing Harmony Health at public health events, developing referral networks, and advocating for culturally informed care.

We are looking for an engaging, empathetic communicator who balances relationship-building with organizational precision. The ideal candidate deeply respects tribal customs and traditions, excels at public education and event coordination, and demonstrates a passion for connecting individuals and families with life-saving recovery resources.

KEY RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

Community Engagement & Relationship Building

• Build and nurture trusted relationships with tribal organizations, local agencies, healthcare providers, payors, and community leaders to expand referral pathways
• Represent Harmony Health at health fairs, powwows, cultural gatherings, workshops, and community events where target populations gather
• Maintain a comprehensive calendar of outreach initiatives, public appearances, educational workshops, and digital/social media communication opportunities
• Develop, curate, and maintain a detailed resource file of local social service agencies, housing providers, and harm-reduction networks to assist patients with wraparound care

Outreach Strategy & Market Knowledge

• Maintain working knowledge of local healthcare markets, government programs, payor networks, and community resources to position the clinic as a trusted provider
• Utilize digital outreach tactics, traditional media, and public health education tools to raise awareness of opioid use disorder treatment options
• Track outreach metrics, evaluate event effectiveness, and report outcomes to clinic leadership during routine team huddles
• Collaborate with multidisciplinary clinic staff to streamline intake navigation for individuals referred through community channels

Patient Advocacy & Cultural Respect

• Conduct all outreach and public engagement with cultural humility, honoring traditional forms of governance, tribal customs, and local heritage
• Serve as a compassionate guide and advocate for individuals and families seeking substance use disorder treatment
• Uphold strict confidentiality in accordance with HIPAA, 42 CFR Part 2, and organizational policies regarding patient privacy and releases of information
• Maintain a professional, welcoming, and collaborative presence with community members, partner agency representatives, and clinic coworkers

QUALIFICATIONS

Required Qualifications

• Bachelor’s degree in Social Work, Public Health, Community Health, Communications, Public Relations, or a related field (a combination of relevant education and experience may be considered)
• Minimum 1 year of professional experience in community outreach, public relations, health promotion, or social services
• Demonstrated knowledge of traditional forms of governance, tribal customs, and Native American cultural traditions
• Proficiency in Microsoft Office Suite, Windows environments, social media platforms, and data-tracking tools
• Ability to travel regularly across local and regional sites for events, meetings, and community presentations
• Ability to pass background screening, drug screen, and any applicable state, federal, or tribal credentialing requirements
• Ability to provide health clearance and tuberculosis (TB) clearance
• Valid driver's license

Preferred Qualifications

• 2+ years of community outreach experience specifically serving tribal communities, urban Native populations, or behavioral health/substance use disorder programs
• Experience working within or alongside an Opioid Treatment Program (OTP) or licensed MOUD facility
• Knowledge of Medi-Cal/Medicaid programs, Medicare, and regional social service referral networks
• Bilingual fluency in English and Spanish

SKILLS

The ideal candidate embodies the following:

• Strong public speaking, presentation, and group facilitation abilities
• Deep cultural humility, empathy, and active listening skills
• Skill in leveraging digital outreach tools and tracking community engagement metrics
• Exceptional organizational skills with the ability to manage multiple projects, calendars, and events simultaneously
• Power to remain calm, focused, and kind in high-stress or sensitive community interactions
• High degree of ethical integrity, reliability, and commitment to patient privacy and safety

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to keyboard or type, handle materials used in performing the essential functions of the classification, and reach with hands and arms. The employee will be asked to perform repetitive behaviors (e.g., typing and data entry). The employee must occasionally lift and/or move up to 25 pounds (think boxes of paper). Specific vision abilities required by this classification include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions and communicate effectively in person, by telephone. While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate. The employee must also analyze and evaluate situations and adopt effective courses of action.

We support our team through a competitive salary and benefits package and opportunities for continuing education and professional advancement. Harmony Health Center staff will also be cross trained to meet the needs of patients and to make each day a success. On-the-job training will empower team members, as we believe the excellence of the clinic and the professional development of our staff complement one another.

Please visit www.harmony.health for more information.