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Software Engineering Manager
Emerson
Shakopee, MN
- $152,000 to $190,000 USD / year
Join our Liquid Analysis team in Shakopee, MN, as a Software Engineering Manager, leading and developing engineers working across embedded software, test automation, new product…
Added 1 min ago
Member Experience Consultant I
BLACK HILLS FEDERAL CREDIT UNION
Rapid City, SD
…experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing…
Added 2 mins ago
BC
Project Manager, Global Operations (Reagent Assay/Hardware Development, NPI)
Beckman Coulter, Inc.
Chaska, MN · Minneapolis, MN
- $135,000 to $145,000 USD / year
The Technical Project Manager, Global Operations for Beckman Coulter Diagnostics is responsible for the continuous improvement, global standardization and embedding of our project and…
Added 2 mins ago
Event Technician Audio Visual-The Ritz Carlton Naples Beach Resort
Encore Global
Naples, FL
…customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 3 mins ago
Apartment Maintenance Technician
The Neiders Company
Auburn, WA
…under the direction of the Maintenance Supervisor or Property Manager while supporting day-to-day property…
Added 5 mins ago
DT
Asset, Inventory and Travel Accounting Intern
Daimler Truck North America LLC
Portland, OR
- $21 to $29 USD / hour
This role will help support Accounts Payable, Inventory, and Travel teams to professionalize our travel expense program continuing the effort to improve processes around Credit Limit,…
Added 5 mins ago
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Health Care Assistant
PLANNED PARENTHOOD OF GREATER WA AND NORTHERN ID
Mount Vernon, WA
- $20 to $32 USD / hour
Actively works with the Health Center Manager and other members of clinical management to further the goals of the clinic.
Added 5 mins ago
RN Case Manager - Mental Health (48194)
Dilkon Medical Center | Winslow Indian Health Care
Dilkon, AZ
Under general supervision of the Chief of Mental Health (MH)/Psychiatrist, the RN Case Manager will work independently in conjunction with multidisciplinary team members involved in the…
Added 6 mins ago
Sports Group Leader
Boys & Girls Clubs of Greater San Diego
Escondido, CA
Reporting to the Branch Manager and Sports Coordinator, the Sports Group Leader will assist in coordinating and directing the sports league programming for all students as allowed with the…
Added 8 mins ago
Military Family Life Counselor (Adult)
Zeiders Enterprises, Inc.
Sheppard AFB, TX
Responds to critical incidents, surge, and on-demand events, and special requests directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager.
Added 8 mins ago
Community Leasing Manager
Core Spaces
Orlando, FL
Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors.…
Added 9 mins ago
TDCJ - Administrative Assistant II - Administrativ
Texas Department of Criminal Justice - SET
Huntsville, TX
Added 9 mins ago
Patient Access Center Representative (PRN)
Houston Methodist
Katy, TX
…platforms on an as needed basis and consistently utilizes multiple software applications to schedule…
Added 9 mins ago
Patient Access Center Representative (PRN)
Houston Methodist
Katy, TX
…platforms on an as needed basis and consistently utilizes multiple software applications to schedule…
Added 9 mins ago
Advanced ATE Software Engineer
Honeywell Aerospace
Richardson, TX
You will report directly to our Engineering Manager, and you’ll work out of our Richardson, TX location on a 9/80 work schedule.
Added 9 mins ago
Registered Nurse Surgery Center Per Diem
Fresenius Medical Care
Corpus Christi, TX
…service philosophy. Adheres to the Organization Compliance Program, including following all regulatory and Organization policy…
Added 9 mins ago
Clinical Specialist CRM - Corpus Christi / McAllen
Medtronic
McAllen, TX · Corpus Christi, TX
…managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business…
Added 9 mins ago
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Field Care Manager, LTSS (RN) - Local Travel Required
Molina Healthcare
Grand Prairie, TX · Arlington, TX
- $26.41 to $51.49 USD / hour
Microsoft Office suite/applicable software program(s) proficiency.
Added 9 mins ago
MH
Field Care Manager, LTSS (LVN) - LOCAL TRAVEL REQUIRED
Molina Healthcare
Arlington, TX · Grand Prairie, TX
- $24 to $46.81 USD / hour
Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.
Added 10 mins ago
Data Engineering Senior Manager
Wells Fargo
IRVING, TX
Wells Fargo is seeking a strategic and transformational Data Engineering Senior Manager within Home Lending Data & Insights , a key data engineering organization within Consumer Technology…
Added 10 mins ago
Service Delivery Manager - Project Manager
Capgemini
Irving, TX
…is an experienced professional with a strong background in software…
Added 10 mins ago
IT Project Tech Lead / AI Program Manager - Vice President
Citigroup
Irving, TX
We are seeking an experienced and highly accountable Technical Project Manager with a specialized focus on AI Governance and Responsible AI, particularly within the financial services…
Added 10 mins ago
Senior Manager, Product Management - Developer Experience, AI Coding Tools & Developer Research
Capital One
Plano, TX
As a Senior Manager of Product Management for Inner Loop, you will own the measurement and acceleration of how 14K+ developers write, test, and ship code at Capital One. You'll define the…
Added 10 mins ago
Director, Technical Program Management (Connectivity and Cloud Infrastructure)
Capital One
Plano, TX
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…
Added 10 mins ago
Scrum Master
S&P Global
New York, NY · Princeton, NJ
…goals and PI objectives. Will work closely with the Product Manager, Product Owner, Tech leads, UI/UX, security, QE leads and other team members to make sure the product/solution/platform…

One Source Technology LLC

Consumer Relations Representative

Cleveland, OH, United States

$18 to $21 USD / hour

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Job details

Pay: $18 to $21 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Description Asurint has redefined screening by blending advanced technology with human insights, creating a smarter, more effective way to screen. Our compliant, data-driven, tech-enabled solutions deliver faster, more reliable results to empower confident decisions. At Asurint, each member of our team plays and integral part as we work together to drive informed decisions through advanced screening solutions for fair and safe workplaces and communities.

Summary

The Consumer Relations Representative is responsible for interfacing with consumers to help resolve questions pertaining to the individual’s background report.

Responsibilities

Handles daily client and consumer interactions, via telephone and/or email, relative to compliance-related questions.
Communicates with clients and candidates in a professional manner while opening cases to investigate their claims.
Addresses candidate concerns and identifies discrepancies in their background reports.
Supports the compliance function that handles FCRA disputes, and monitors federal and state compliance for the industries the company serves, such as staffing, healthcare, non-profit, etc.
Supports Strategic Account Managers and other departments in answering compliance-related issues.
Assists the Manager, Compliance in implementing and enforcing all policies, procedures, and activities required to operate in accordance with applicable laws.
Conducts reinvestigations in accordance with the FCRA for various search types, including driving records and Social Security products.
Demonstrates a comprehensive understanding of services the company provides to better facilitate questions and provide appropriate answers.
Other duties as required.

Requirements

Experience in customer service or a related function is preferred.
Experience working in a heavy call-volume environment is required.
Time management and prioritization skills are required.
Experience with the legal/court system is preferred.
Experience with background screening is preferred.
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred. Salesforce is preferred.
Education: High school diploma or equivalent is required. Bachelor’s degree is preferred.
Certifications or licensure: Professional Background Screening Association Basic or Advanced Certificate is a plus. If you do any work-related driving while at Asurint, a driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required.
Years of relevant experience: 0 to 2 years is preferred.
Years of experience supervising: None.

Working Conditions

The work environment involves everyday risks or discomforts that require normal safety precautions typical of offices, including the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations.
This position is performed remotely within the United States or in an office setting in the Cleveland, Ohio headquarters, although off-site meetings in various settings may occur.
Inside Asurint’s office environment, the noise level is usually quiet to moderate.
In a remote setting, the employee is responsible for maintaining a safe and secure work environment, for arranging the off-site workspace in an ergonomically sound manner, and for maintaining standard Internet speeds in order to work effectively.
In a remote setting, the employee is required to ensure that all equipment and records that are the property of Asurint but have been relocated to the off-site workplace, are maintained in a safe and secure manner and are used only for business purposes.
The schedule is generally normal Eastern Time Zone business hours (unless otherwise communicated based on position or working location), although the employee may be required to perform work, attend meetings and events before or after normal workings hours, and occasionally on weekends and evenings.
Some travel by personal automobile and a valid driver’s license may be required. Occasional overnight travel may be required.
Ability to lift light objects (less than 20 pounds) and carry them short distances (20 feet or less) is required.
The work environment involves everyday risks or discomforts that require normal safety precautions typical of offices, including the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations.

Benefits

In exchange for your unique abilities, perspectives and teamwork, Asurint offers a competitive salary and an excellent benefit package -- with options you can select according to your needs -- which includes:

Medical, dental and vision effective first day of employment
401(k) with employer match
Paid time off
10 company-paid holidays
Employee Assistance Program
Wellness Program
Paid Bereavement
Pet Bereavement
Pet Insurance
Volunteer time off
Telecommuting Stipend
Professional development programs
Short-term disability
Company-paid long-term disability
Company-paid life insurance
Flexible spending/health savings accounts
Employee referral bonus

*Asurint is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note, the pay range represents a good faith estimate for the role at the time of posting. Final compensation will be within this range and determined based on factors such as experience, skills, qualifications and any unique requirements, or specialized skill sets relevant to the role. We are committed to maintaining equitable pay across employees in similar roles to ensure fair and consistent compensation practices.

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More about this job

Skills

Regulatory compliance
Customer service
Time management
Prioritization
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft Word
General ledger
Oracle HRIS
Salesforce
Office equipment
Attend meetings
Valid driver's licence

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