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Staff Product Operations Manager
Tailscale
Remote, United States
8+ years of experience in product operations, program management, or business operations, including designing an org’s operating model.
Added just now
Staff Product Operations Manager
Tailscale
Remote, United States
8+ years of experience in product operations, program management, or business operations, including designing an org’s operating model.
Added 1 min ago
Grocery Manager
The Fresh Market Inc
Knoxville, TN
At times you will be responsible for total store operations or Manager on Duty (MOD)
Added 1 min ago
GS
Warehouse/Driver II Part Time
G-A-P Supply
Santa Rosa, CA
- $23 USD / hour
- Part-time
Under the general supervision of the Branch Manager, the Warehouse\Driver II role ensures accurate and professional execution of deliveries while supporting essential warehouse operations.…
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CO
City Attorney
City of Las Cruces
Las Cruces, NM
- $148,239.79 to $217,571.79 USD / year
The chief legal advisor to the City Manager and City Council, and Director of the Legal Department. Provide legal opinions and strategy, minimize risk and liability, manage legal issues,…
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Sales & Operations Advisor
DriveTime Car Sales, LLC
12540 N Interstate 35 Live Oak, TX
The Sales and Operations Advisor focus on delivering effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing…
Added 2 mins ago
Payroll Manager - Bowers
Legence
Beltsville, MD
The Payroll Manager will direct and manage all aspects of in-house payroll operations for one business unit, ensuring the accurate, timely, and compliant processing of payroll for up to…
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SENIOR PROGRAM MANAGER
STENA
Hope Hull, AL · Huntsville, AL
…Government and Commercial Programs by assisting to develop annual business plans, compiling financial forecast, conducting margin analysis, creating business reviews for price list and…
Added 2 mins ago
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Senior Project Manager – Sports & Entertainment Construction
AECOM
Tampa, FL
- $145,000 to $195,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
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Location Manager II
HEARTLAND CO-OP
Dexter, IA
Reviews operations and directs sales program to develop income and new markets.
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Field Training Manager - Dunkin'
Inspire Brands
Denver, CO · Phoenix, AZ · Sacramento, CA
- $77,412.38 to $151,957.63 USD / year
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Assistant Nurse Manager, Stroke Telemetry
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Contracts Manager
RSI EnTech, LLC
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- $100,000 to $120,000 USD / year
Bachelor’s degree in business administration, operations management, public policy, or related field.
Added 3 mins ago
UNIV - Accounting/Fiscal Manager I - Department of Neuroscience
Medical University of South Carolina (MUSC - Univ)
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Maintenance Supervisor
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Reports to: Community Director and/or Regional Maintenance Manager
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Inside Sales Rep
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Cocoa Beach, FL
As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions,…
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Compensation and Benefits HR Manager
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B.H. Inc. (BHI) is seeking an experienced Compensation and Benefits Manager in Vernal, Utah to lead our payroll, benefits, and HR administration teams, oversee multi-state compensation…
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Customer Service Manager, Airport Customer Operations (Ramp)
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American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you…
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General Manager - Lebanon School Nutrition
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Globalization Program Manager (Remote)
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The Globalization Program Manager is a specialized thought leader responsible for driving post-launch global expansion, regulatory registration, and market commercialization portfolios…
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Director of Construction Operations
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the company is seeking a Director, Program to lead an entire platform category of the company’s portfolio (Data Center, Healthcare, Retail, or an emerging building type), together with the…
Added 7 mins ago
Sentinel System Safety Engineering Manager 2- 19252
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One Medical

Adminstrative Assistant

Hyannis, MA, United States

$21.5 USD / hour

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Job details

Pay: $21.5 USD / hour
Experience: At least 1 year of experience in high touch customer or patient facing roles
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As an Administrative Assistant (internally called Member Support Specialist) at one of our offices presently focused on our Senior Health member population (age 65+) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:

Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
Master our technology suite including but not limited to Slack, G-suite, and Zoom in order to interact with team members and patients and complete daily work
Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

At least 1 year of experience in high touch customer or patient facing roles
Strong written and verbal communication skills
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Competitive salary: the base pay for this position is $21.50 per hour based on a full time schedule. [with a 1.25 differential for eligible extended hours]

This is a full-time role based in-person with our team and patients at offices in Hyannis, MA.

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical’s Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Your work schedule could be subject to change based on business direction at any time.

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