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Office Coordinator

  • Jacksonville, FL, United States
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Job details

Experience
2+ years of experience in office administration, coordination, reception, or a similar role.
Posting language
English

Original job description

Who We Are

Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus.

What Olympus Offers

We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including:

· Employer-sponsored medical, dental, and vision plans

· Company-paid life insurance, short-term disability, and long-term disability

· 401(k) with company match

· Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off

· Education Assistance Program and ongoing professional development opportunities

· Wellness Fairs

· Employee perks such as pet insurance, discount programs, and a welcoming office environment

At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.

What You’ll Do

Do you enjoy helping others, staying organized, and creating a welcoming environment? Join Olympus Insurance as our Office Coordinator, where you'll help keep our workplace running smoothly and create positive experiences for employees, visitors, and business partners.

You'll support daily office operations, coordinate workplace needs and company events, and provide administrative and customer service support to our Claims team.

If you enjoy connecting with people, taking initiative, and working with a collaborative team, we'd love to hear from you!

Key Responsibilities

  • Office Coordination & Administration

• Welcome visitors, answer calls, and manage employee and visitor badge access.

• Coordinate office supplies, inventory, purchasing, and breakroom needs.

• Manage mail, packages, facility requests, and vendor communications.

• Support company meetings, events, and daily office operations.

  • Claims Administration & Customer Service

• Assist policyholders, agents, and vendors with billing, policy, and general service inquiries.

• Maintain accurate policyholder and claims information, including endorsements and First Notices of Loss.

• Route claims, process correspondence, and assist with invoices and documentation.

• Resolve routine concerns and escalate issues as needed.

• Maintain confidentiality and follow company procedures.

• Support catastrophe response efforts, including additional hours when needed.

What You’ll Bring

• High school diploma or GED.

• 2+ years of experience in office administration, coordination, reception, or a similar role.

• Experience providing customer service in a professional office environment.

• Strong communication, organizational, and multitasking skills.

• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.

• A friendly, professional, and service-focused approach.

• Ability to work independently, collaborate with others, and handle confidential information.

• Experience with office operations, facilities, or event coordination preferred.

• Property & Casualty (P&C) insurance, claims administration, or financial services experience is a plus.

EEO Compliance

Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law.

Agency Disclaimer:

This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid.

This position will remain open until 12/15/2026, or until a sufficient pool of qualified candidates has been identified.

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