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Strategic Account Manager
Pacific Rim Capital
Irvine, CA
As a Strategic Account Manager (SAM) at Pacific Rim Capital (PRC), you will be the day-to-day operational owner for a portfolio of PRC's most important Fortune 500 relationships. You will…
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Sr. Manufacturing Engineer
Ascend Performance Materials Operations LLC
Pensacola, FL
…goods. Guided by a strong focus on safety, sustainability, and customer success, we operate responsibly while delivering value through cutting-edge technologies and industry…
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3rd Shift Molding Supervisor - Tier 1 Automotive Supplier
International Automotive Components
Arlington, TX
Other Duties as Assigned: Assist with additional duties as needed, as directed by the Materials Manager or supervisor.
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Operations Manager II
Fremont Bank
Walnut Creek, CA
The primary responsibilities of the Operations Manager II involve hiring, training, management and supervision of the operations and staff in the branch to ensure operational integrity,…
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Manager-in-Training
Pizza Hut
Bennington, VT
- $16.5 to $18.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
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Manager-in-Training
Pizza Hut
St Albans, VT
- $16.5 to $18.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
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PH
Manager-in-Training
Pizza Hut
St Johnsbury, VT
- $16.5 to $18.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
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PH
Manager-in-Training
Pizza Hut
BARRE, VT
- $16.5 to $18 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
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Manager-in-Training
Pizza Hut
Rutland, VT
- $16.5 to $18 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
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Manager-in-Training
Pizza Hut
Sanford, ME
- $17.5 to $19.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
Added 1 min ago
Proposal Writer/Manager
ShorePoint
Remote, United States
We are seeking a Proposal Writer/Manager with experience supporting federal proposals in a dynamic, fast-paced public sector environment. This role develops responsive, customer-focused…
Added 1 min ago
Shift Supervisor
Hustler Hollywood
Ft. Lauderdale, FL
SUMMARYThe Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists of…
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FITNESS ASSESSMENT & SALES MANAGER
GYMGUYZ - Corporate Studios
Melville, NY
- $40,000 to $90,000 USD / year
GYMGUYZ is looking for a motivated, results-driven Fitness Assessment & Sales Manager who combines fitness knowledge with strong sales and relationship-building skills.
Added 1 min ago
S
Express Service Program Manager
Subaru
Camden, NJ
- $100,000 to $135,400 USD / year
…operations and process improvements in support of increasing customer retention, customer satisfaction, retailer throughput, and…
Added 1 min ago
Business Development Manager
SFC Payroll Inc
Remote, United States
The Business Development Manager is responsible for driving new business growth by identifying prospective customers, developing strategic relationships, and expanding Express's market…
Added 1 min ago
Business Development Manager
SFC Payroll Inc
Remote, United States
The Business Development Manager is responsible for driving new business growth by identifying prospective customers, developing strategic relationships, and expanding Express's market…
Added 1 min ago
PH
Manager-in-Training
Pizza Hut
Rockland, ME
- $18 to $20 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
Added 1 min ago
PH
Manager-in-Training
Pizza Hut
Farmington, ME
- $17.5 to $19.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
Added 1 min ago
PH
Manager-in-Training
Pizza Hut
Ellsworth, ME
- $17 to $19.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
Added 1 min ago
PH
Manager-in-Training
Pizza Hut
Skowhegan, ME
- $17.5 to $19.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
Added 1 min ago
PH
Manager-in-Training
Pizza Hut
Bangor, ME
- $17.5 to $19.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
Added 1 min ago
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Manager-in-Training
Pizza Hut
Presque Isle, ME
- $17.5 to $19.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
Added 1 min ago
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Manager-in-Training
Pizza Hut
Houlton, ME
- $17.5 to $19.5 USD / hour
Fast Track Your Career: Depending on your availability and completion of our leadership training program, you could advance to an Assistant Manager or General Manager role within 6 months…
Added 2 mins ago
Product Cybersecurity & Compliance Manager
Strattec Security Corp.
Auburn Hills, MI
We are seeking a highly skilled Product Cybersecurity & Compliance Manager to establish, harmonize, implement and oversee our product Cybersecurity (CSMS/SUMS) processes. The candidate will…
Added 2 mins ago
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Territory Business Manager, Rare Disease – Allentown
Alkermes
Allentown, PA
- $150,000 to $185,000 USD / year
Territory Business Manager (TBM) will report directly to the Regional Business Director (RBD). Will be responsible for selling Alkermes products in the Allentown territory and supporting…

Olshan Properties

Night Auditor

Columbus, OH, United States

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Job details

Posting language: English

Original job description

POSITION PURPOSE:

Perform audit and balancing procedures to ensure that all revenues and adjustments are properly posted to appropriate guest accounts and assist the front office operations during shift schedule. Ensure guest satisfaction according to Marriott and Olshan Properties standards.

ESSENTIAL FUNCTIONS:

Auditing and balancing all food and beverage outlet charges with point-of-sale reports. Create banquet recaps for local, banquets and catering revenues. Maintain accuracy of rotating bank. File necessary food and beverage guest checks in front office file for guest review. Record F&B Comp. Recognize guests with a friendly greeting. Anticipate guests’ complaints, develop the most effective solution, and handle guests’ concerns immediately and confidently. While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule.
Post and balance all charges from revenue sources not directly interfaced with property management system.
Review room and tax report for accuracy of rate charges and initiate computer program to process after corrections.
Balance all cashier shift reports and review supporting documentation for procedural compliance. Calculate total employee F & B outlet gratuities and post in PMS to be processed on paycheck.
Batch process credit cards (VISA, MasterCard, American Express, etc.) through draft capture. Record adjustments to credit cards processed through PMS.
Perform front office operations, i.e., guest check in, personalized guest wake up calls, etc. utilize lightspeed program to communicate and track follow up calls with guests.
Perform computer file tape backup procedures and applicable system resets.
Distribute and file all audit final reports generated by property management system.
In the absence of an Operations Manager, ensure guest satisfaction including, but not limited to, securing other accommodations during sold out situations, handling all guest complaints, comments, or requests throughout the shift. Communicate with incoming team members and management operating issues and potential crises.

OTHER:

Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all Team Members are required to fully comply with hotel rules and regulations for safe and efficient operation of hotel facilities. Team Members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential function of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Pleasant and professional communication skills when interacting with hotel guest. Be extraordinary with your knowledge of Easton shopping, restaurants, events that create the exceptional stay.
Ability to perform responsibilities under pressure of time constraints to complete the night audit function.
Analytical ability to process high volume of transactions and to resolve errors in processing that may occur.
Detailed orientated discipline.
Basic understanding of computerized property management system, point of sale systems, call accounting processors, credit card batch settlement application, and the ability to use, including manual dexterity, all office equipment.
Ability to stand, walk and/or sit and continuously perform essential job functions for 8-hour shift.
Ability to grasp and move objects weighing up to 25 lbs.
Ability to act in a professional, calm manner in an emergency.
Protect employer’s privacy and data; keep passwords safe.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.

QUALIFICATION STANDARDS:

Education: High school degree with some college courses in hotel management or accounting. Experience: One to two years night audit or front office experience in a computerized environment, high volume, full and or select service hotel. Licenses or Certificates: Ability to obtain any government required licenses or certificates. CPR/First Aid certified, T.I.P.S. certified preferred. Grooming: All employees must maintain a neat, clean, appearance (specific standards are available). Other: Additional language preferred.

11PM-7AM; Thursday, Friday, Saturday

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More about this job

Skills

Auditing
Point of sale
Greet guests
Documentation
Regulatory compliance
PMS
Lightspeed
Communication skills
Office equipment
Hotel operations
CPR
First Aid

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