Jobs in the United States

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Added just now
AU
Security Guard - On Call
Allied Universal
Milwaukee, WI
- $19.64 USD / hour
Must have reliable transportation
Added just now
AU
Security Officer On Call Position
Allied Universal
Oak Creek, WI
- $20.12 USD / hour
Must have reliable transportation
Added just now
AU
Security Officer Flex Patrol Driving Role
Allied Universal
Oklahoma City, OK
- $15.82 USD / hour
Must have reliable transportation
Added just now
AU
Security Officer Flex Patrol Inspection Driver
Allied Universal
Oklahoma City, OK
- $18.02 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added just now
Clinical Therapist (LCSW or LPC)
GuideStar Eldercare
Bryan, TX · College Station, TX
- Able to function autonomously with regional Area Manager support
Added just now
AU
Security Officer Flex Position
Allied Universal
Milwaukee, WI
- $21.99 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added just now
Terminal Operator
TLP Management Services LLC
Tampa, FL
Reporting to the Terminal Manager, the Terminal Operator is responsible for safely operating all Terminal equipment in connection with receiving, storing, transferring, and loading of…
Added 1 min ago
Manager Patient Transport
Team Member Services
United States
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Added 1 min ago
Pharmacy Senior Manager Oncology Infusion
Team Member Services
United States
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Added 1 min ago
Assistant Nurse Manager LDRP
Team Member Services
United States
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Added 1 min ago
Assistant Nurse Manager LDRP Nights
Team Member Services
United States
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Added 1 min ago
Project Safety Manager
E2 Optics
Salt Lake City - Eagle Mountain, UT
Must have 2-3 years experience within the safety field
Added 1 min ago
Senior Project Manager - Oncology
Precision for Medicine
Remote, United States
The Senior Project Manager plans, directs, coordinates, and delivers activities for designated clinical study projects to ensure that project objectives of quality, scope, cost, and time…
Added 1 min ago
Office Manager - Cardiology Arrhythmia
Hartford Hospital
Hartford, CT
The Office Manager in Cardiology will drive excellence in office operations, patient satisfaction, physician and staff performance and satisfaction, and lead change through process…
Added 1 min ago
Front Desk Supervisor
White Lodging
Louisville, KY
…multiple hotel properties in each market, your path to Front Desk Manager and beyond starts…
Added 1 min ago
AU
Instructional Assistant - Specialized Academic Instruction
Anaheim Union High School District
Anaheim, CA
- $21.2 to $27.93 USD / hour
…to a designated mild/moderate special academic instructional program including classroom organization and student safety; performs a variety of clerical support duties related to classroom…
Added 1 min ago
AU
Language Testing Assistant (Temporary)
Anaheim Union High School District
Anaheim, CA
- $24.66 USD / hour
Proof of current California auto liability insurance at time of appointment, and throughout employment in a position in this classification.
Added 1 min ago
RF
Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Holland, OH
- $45,000 USD / year
…amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after…
Added 1 min ago
LC
Case Manager-Pretrial Division
Luzerne County
Wilkes-Barre, PA
- $34,000 USD / year
The case manager provides face-to-face services with program participants to address compliance with court ordered bail conditions, compliance with reporting, and to provide drug screening…
Added 2 mins ago
PM
Retail Store Manager - Stonestown Galleria
POP MART Americas Inc.
San Francisco, CA
- $80,000 to $90,000 USD / year
At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As a Store Manager, you will be responsible for leading every aspect of the business,…
Added 2 mins ago
PM
Retail Store Manager - Arden Fair
POP MART Americas Inc.
Sacramento, CA
- $70,304 to $80,304 USD / year
At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As a Store Manager, you will be responsible for leading every aspect of the business,…
Added 2 mins ago
Senior Director, Data Center Marketing
American Real Estate Partners LLC
McLean, VA
…Flexible Spending Account (FSA), life and supplemental life insurance, and short- and long-term disability insurance. Our package also includes a 401(k) plan with an employer match,…
Added 2 mins ago
AS
Case Manager - Registered Nurse
AHS Staffing
Fort Myers, FL
- $760 USD / week
Medical, Dental, Vision and Pet Insurance Options
Added 2 mins ago
CC
ERP Systems Manager
CPL Consultants LLC
Suwanee, GA · Champaign, IL · Fox River Grove, IL · Chicago, IL · Worthington, OH · Atlanta, GA · Richmond, VA · Hollidaysburg, PA · Johnstown, PA · Columbia, SC · Westlake, OH · Tampa, FL · Poughkeepsie, NY · Katonah, NY · Pittsburgh, PA · Greenville, SC · Fairport, NY · Olean, NY · New Windsor, NY · Jamestown, NY · Buffalo, NY · Vestal, NY · Latham, NY · Raleigh, NC · Greensboro, NC · Charlotte, NC · Woodstock, GA
- $125,000 to $139,000 USD / year
As the ERP Systems Manager, you will lead the strategic oversight and day-to-day management of Deltek Vantagepoint, serving as the organization's primary ERP subject matter expert.
Added 3 mins ago
Systems Engineer
System One
York, PA
Works with the Project Manager to ensure an overall great customer experience

Old World Industries

Customer Support Specialist

Northbrook, IL, United States

Apply on jobs.dayforcehcm.com About employer

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Job details

Experience: 2-3 years customer service experience with Retail, OEMs, Fleet, and business to business customers
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Purpose:

The individual will provide excellent customer support, be proactive, solve problems as they arise, build and maintain business relationships by providing prompt and accurate service in order to promote customer loyalty and be able to support multiple accounts. Process customer orders that are submitted by EDI, fax, email or mail. Resolve issues (pricing /quantity/date) in accordance with established company guidelines. Serve as a knowledge source for newer employees and back up others due to variation in workloads.

Duties, Tasks, and Responsibilities:

Field phone calls assist with inquiries or redirect as needed for pricing or technical issues.
Process customer and consumer orders that are submitted via EDI, fax, email or mail.
Verifies purchase order information from customer to ensure proper quantities and price. Discrepancies may be resolved directly with customer (following established guidelines), corrected in collaboration with sales account managers or elevated to Sales Manager due to nature of problem.
Able to inform customer of unit price, shipping date, anticipated delays and any additional information as requested by Sales account managers.
Works with the credit department as needed for release of orders. Notifies Sales account manager as needed.
Scans copy of customer orders at the time of order entry
3rd Party B2B Portal maintenance, execution, and support
Works with production and transportation as needed to ensure product is available, transit is confirmed for expedient deliveries when necessary.
Team player in troubleshooting various order blocks and technical challenges preventing an order from advancing.
Reviews daily Salesforce ticket report to ensure all assigned tickets are accounted for and follow up as needed for tickets pending answers.
Assists other team members as needed as a knowledge source for problem recognition (system vs staff)
Ability to recognize all tasks/tools/resources have been utilized before escalation to correct management and/or IT
Other duties as assigned

Education, Skills and Abilities:

Associate Degree with general business concentration or equivalent customer service experience, Bachelor’s preferred.
2-3 years customer service experience with Retail, OEMs, Fleet, and business to business customers
Intermediate (MS Word, Excel, Access Database)
SAP and Salesforce.com experience highly preferred
Good proactive interpersonal, written, verbal communication and team skills
Ability to assess situations and make recommendations to resolve issues
Must be able to multi-task and prioritize workload in a fast-paced environment
Ability to oversee multiple clients and provide excellent customer service
Must be able to work independently as well as in a team environment
Reliable, committed and driven characteristics
Excellent interpersonal and phone skills

This opportunity offers a competitive benefits package including:

Medical, dental, and vision coverage with wellness benefits
Company-matching 401(k) plan
Company-paid life insurance and accidental death & dismemberment benefits
Company-paid identity theft insurance
Company-paid disability
Flexible spending and health savings accounts
Company-paid employee assistance program
Paid time off and paid holidays
Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance

Old World Industries is among the largest privately held companies competing in the automotive aftermarket today. Built upon a 50-year history of ingenuity, the Northbrook, Illinois-based company is transforming the automotive, commercial and chemical industries that keep the world moving forward. Old World’s brands include a full line of PEAK® Performance Automotive Aftermarket Products including Antifreeze/Coolant, Washer Fluid, Lighting and Wiper Blades; BlueDEF® Diesel Exhaust Fluid and Equipment; FINAL CHARGE® PRO-SERIES Heavy Duty Extended Life Coolant, Fleet Charge® SCA Precharged Heavy Duty Coolant and Thermal Charge® Heat Transfer Fluid.

Apply on jobs.dayforcehcm.com About employer

More about this job

Skills

Customer service
EDI
Organise information
Collaboration
Sales
Troubleshooting
Salesforce
Microsoft Word
Microsoft Excel
Microsoft Access
SAP
Communication skills
Work independently

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Work requirements

Jobs in the United States