Jobs in the United States

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Added 1 min ago
Staff Control Systems Engineer
Thea Energy
Kearny, NJ
The Staff Control Systems Engineer will translate plant and physics requirements into implementable, testable solutions and collaborate with subsystem owners, engineers, vendors, and…
Added 4 mins ago
SD
Mechanical Engineer
SST Direct
phoenix, AZ
- $120,000 to $140,000 USD / year
Superior Skilled Trades is hiring for a direct hire Mechanical Engineer opportunity in Phoenix AZ with an established engineering and construction organization. This position is ideal for…
Added 4 mins ago
Senior Power Infrastructure Engineer (Teradyne, Agoura Hills, CA)
Teradyne
Agoura Hills, CA
We are seeking a Power Infrastructure Engineer for the Power Infrastructure Team in Agoura Hills, California, for platform product development initiatives for our next-generation…
Added 4 mins ago
Power Infrastructure Engineer (Teradyne, Augora Hills, CA)
Teradyne
Agoura Hills, CA
We are seeking a Power Infrastructure Engineer for the Power Infrastructure Team in Agoura Hills, California for platform product development initiatives for our next-generation…
Added 4 mins ago
Electrical Engineer I - Test Solutions - Onsite
United States
…developing cutting-edge electrical solutions for our products. Our systems are vital to the full product lifecycle, supporting everything from high-tech engineering labs to critical field…
Added 5 mins ago
Senior DevSecOps Engineer
Synergy BIS
United States
The Senior DevSecOps Engineer is responsible for designing, securing, and optimizing cloud-native application platforms in AWS and Kubernetes environments. This role leads the…
Added 6 mins ago
VP of Engineering
Precision Fermentation
Durham, NC
The VPE leads the Principal Engineer, the Application Engineering Manager, the Program Manager, and the Production Manager. This is a leadership role that stays close to the work - the VPE…
Added 6 mins ago
Test Engineer III
Reflexive Concepts
Annapolis Junction, MD
Our team supports the HPC Integration & Test IV effort, where the Test Engineer plans, develops, executes, and automates testing for software applications, middleware, and infrastructure…
Added 7 mins ago
Warehouse Automation & Material Handling Engineer – Consulting
Miebach
Fishers, IN · Dallas, TX
…client stakeholders, and contribute throughout the project lifecycle. You will work closely with clients and internal project teams to analyze operations, evaluate technologies, develop…
Added 9 mins ago
Biomedical Equipment Engineer I
EMSAR
Remote, United States
…services company providing maintenance, repair, installation, and lifecycle support services to OEMs in the healthcare and life-science…
Added 11 mins ago
Sales Engineer
Janicki Industries Inc.
LAYTON, UT
Added 11 mins ago
Principal Mechanical Engineer/Sr. Principal Mechanical Engineer
Northrop Grumman
Roy, UT
…will be documented and released using Siemens- based Product Lifecycle Management (CPLM) and modeling (NX) tools. This position will be required to operate in and capture inputs from a…
Added 11 mins ago
Manufacturing Systems Engineering Manager 2 (20637
Northrop Grumman
Roy, UT
The Manufacturing Systems Engineer function develops requirements, performs technical planning, manufacturing system development/integration, verification and validation, and evaluates cost…
Added 11 mins ago
Advanced Backend Software Engineer
STERIS CORPORATION
SALT LAKE CITY, UT
Position Summary Join the STERIS Digital Workflow Solutions team as an Advanced Backend Software Engineer. In this role you will be responsible for developing deep expertise in the…
Added 11 mins ago
Engineer (I or II)
PacifiCorp
SALT LAKE CITY, UT
Added 11 mins ago
Senior Software Engineer - Operational Improvement
WESTERN GOVERNORS UNIVERSITY
SALT LAKE CITY, UT
Added 12 mins ago
VT
Systems Engineer
VOLT TEMPORARY SERVICES
SALT LAKE CITY, UT
- $55 to $60 USD / hour
Added 12 mins ago
CP
Senior Security Operations Engineer
Cielo Projects
New York, NY
- $115,000 to $150,000 USD / year
We're partnering with Quant, a global leader in digital transformation and technology solutions, seeking a Senior Security Operations Engineer to join their team.
Added 13 mins ago
Technical Product Specialist
Eaton Corporation
ON, CA
Support customer applications and product configurations involving UPS systems, transformers, circuit breakers, cables, and related electrical equipment.
Added 17 mins ago
Site Reliability Engineer
mthree
Alpharetta, GA
We are looking for a highly motivated Site Reliability Engineer to join our client's team to be responsible for supporting highly scalable and comprehensive Identity and Access Management…
Added 17 mins ago
Mechanical Engineer
Ralliant
Solon, OH
Tektronix is looking for an entry-level Mechanical Engineer to join the Precision DC Solutions team in Solon, Ohio. This role will support the design, development, testing, and improvement…
Added 21 mins ago
A
Quality Engineer
Actalent
Edison, NJ
- $100,000 to $120,000 USD / year
Job Title: Quality EngineerJob DescriptionThe Quality Engineer leads the implementation, maintenance, and continuous improvement of a comprehensive Quality Management System for Class II…
Added 21 mins ago
A
Engineer Embedded Software 3
Actalent
Redondo Beach, CA
- $80 to $95 USD / hour
Job Title: Payload Flight Software Lead (Engineer Embedded Software 3)Job DescriptionThis role serves as a Payload Flight Software Lead within a Western Region Software Engineering…
Added 21 mins ago
A
Hardware Systems Engineer
Actalent
Warrenton, VA
- $55 to $98 USD / hour
Senior Staff Hardware Systems EngineerJob DescriptionThis role focuses on the integration, testing, deployment, sustainment, and lifecycle management of advanced mission systems, with a…
Added 21 mins ago
A
Validation Engineer
Actalent
Raleigh, NC
- $60 to $66 USD / hour
Job Title: Validation EngineerJob DescriptionThis hybrid Validation Engineer role focuses on implementing and validating GxP computerized systems within an R&D IT environment. You will…

Okta

Technical Content Manager

NEW YORK, NY, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.Technical Content ManagerAbout the RoleWe are seeking a seasoned Technical Engineer to serve in a specialized role focused on the quality, integrity, and AI readiness of our technical content. The Technical Content Manager is the definitive expert responsible for managing the complete lifecycle of knowledge assets within their domain. This hands-on role ensures all content-such as KBAs, videos, and other support content is technically accurate, easily readable, and optimized for maximum effectiveness across all self-service channels.Additionally, this position heavily leverages Okta's AI platform to innovate how we deliver support. You will build productivity tools, identify opportunities for AI Agents, and validate AI-generated responses (such as those from Okta's web chat agents) to continuously improve our knowledge delivery, enhance self-service, and drive down case volume. This position requires a commitment to data-driven content decisions, technical tool-building, and a collaborative approach to content validation, ensuring our support content remains a world-class resource.Key Responsibilities * Content Creation & Maintenance: Actively create, edit, and publish high-quality technical content (e.g., Knowledge Base Articles, video scripts, verified community responses) related to complex product issues and features in their area of expertise. * Case Deflection Analysis: Analyze data on top case drivers and identify opportunities for knowledge base articles to assist with customer self-service and reduce cases in these high-volume areas. * Accuracy Verification & Auditing: Conduct rigorous technical audits of existing support content to ensure 100% accuracy, alignment with product features, and adherence to content standards. * Content Optimization & AI Structuring: Structure and refine content for clarity, search, and LLM visibility. Ensure content is well-formed for efficient consumption by Large Language Models (LLMs) and other AI systems. * AI Prompt & Citation Optimization: Review AI prompts and validate responses, aggressively improving knowledge base articles as needed to increase AI citation share and accuracy. * AI Tool Development: Design, build, test, and deploy applications or tools that support Knowledge Management (KM) best practices using Okta's AI platform to assist with productivity, repetitive tasks, or analysis. Create all supporting documentation for these tools. * AI Agent Ideation: Proactively identify opportunities for AI Agents that can assist with or automate knowledge tasks. * AI Quality Validation: Review questions and answers from AI tools, such as our web chat agents. Rate and validate the outputs, providing improved, expertly crafted answers when appropriate to train and enhance the system. * SME Collaboration & Vetting: Serve as the content expert and collaborator, working closely with other Subject Matter Experts (SMEs), Product Managers, and Engineering teams to validate technical details and fill nuanced knowledge gaps. * Product Expertise: Proactively engage in product training and documentation review to maintain deep, current knowledge of new features, product roadmaps, and emerging best practices. * Best Practice Sharing: Collaborate across the Global Customer Support and broader Customer First organization to share insights on common content deficiencies and best practices for creating robust, usable knowledge.