Jobs in the United States

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Added 8 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
EHR & Platform Integration: Partner with Epic Analysts, platform architects, and core Salesforce teams to ensure seamless data flow between frontline clinical workflows in Epic and…
Added 8 mins ago
Data Engineer, Analytics (Technical Leadership)
Meta
Des Moines, IA
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 8 mins ago
AT
Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Des Moines, IA
- $121,400 to $218,600 USD / year
As an ML Senior Software Engineer, you will build and operate systems responsible for model validation, quantization, and safety across the AIC. You'll develop pipelines that scan models…
Added 9 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Des Moines, IA
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 9 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Des Moines, IA
- $121,400 to $218,600 USD / year
…traffic environment. You will be involved in creating both platform and product related services. You will work closely with Cloud Engineers, Product Engineers, Data science and DevOps to…
Added 9 mins ago
Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
Davenport, IA · Des Moines, IA
…collaborative environment? As an experienced Lead AI and Data Science Engineer II - Marketing Measurement, you will have the opportunity to share new ideas and collaborate on projects as a…
Added 9 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Des Moines, IA
…obligations governing AI use. This role implements and operates platform configuration to the requirements defined by Information Security and AI GRC. Governance, policy, risk acceptance,…
Added 9 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Des Moines, IA
- $131,000 to $174,000 USD / year
Experience leading platform migrations, including legacy source control to Git-based tools (e.g., GitHub).
Added 9 mins ago
EG
Cloud Engineer
Eliassen Group
Des Moines, IA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 20 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
EHR & Platform Integration: Partner with Epic Analysts, platform architects, and core Salesforce teams to ensure seamless data flow between frontline clinical workflows in Epic and…
Added 21 mins ago
Principal Cybersecurity Incident Response Engineer
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Principal Engineer in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com.
Added 21 mins ago
C
GCP data Engineer
Cognizant
Phoenix, AZ
- $100,000 to $120,000 USD / year
Cognizant is seeking an experienced Knowledge Graph Data Engineer to build and operate the connectivity, profiling, and graph/search foundation that powers enterprise ontology and knowledge…
Added 21 mins ago
EG
Cloud Engineer
Eliassen Group
Phoenix, AZ
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 27 mins ago
Data Engineer (BigQuery)
Northramp LLC
Washington, DC
Northramp is seeking a Data Engineer (BigQuery) to join the team supporting a mission-critical effort to consolidate, modernize, and operate our client's enterprise cloud services across…
Added 27 mins ago
Data Engineer (BigQuery)
Northramp LLC
Reston, VA
Northramp is seeking a Data Engineer (BigQuery) to join the team supporting a mission-critical effort to consolidate, modernize, and operate our client's enterprise cloud services across…
Added 27 mins ago
Data Engineer (BigQuery)
Northramp LLC
Bethesda, MD
Northramp is seeking a Data Engineer (BigQuery) to join the team supporting a mission-critical effort to consolidate, modernize, and operate our client's enterprise cloud services across…
Added 27 mins ago
Software Engineer, AI Products - MCP Manager
Usercentrics
NY · New York, NY
As a Software Engineer on the MCP Manager team, you will build the features customers use to govern their AI agents, such as gateway configuration, identity and access policies, and audit…
Added 27 mins ago
Customer Success Manager, AI Products - MCP Manager
Usercentrics
NY · New York, NY
…Manager (MCPM) is our newest product: a governance and management platform for Model Context Protocol (MCP), the emerging standard that connects AI agents to business systems like…
Added 27 mins ago
Senior Product Engineer, Internal Tools
CALPAK
Gardena, CA
CALPAK is seeking an experienced Senior Product Engineer to lead the development of our internal tools and systems. Serving as both product manager and senior engineer, this role will…
Added 27 mins ago
Senior Full Stack Engineer
Foresight Works Ltd
NY · New York, NY
We're looking for a Senior Full Stack Engineer to help build the core platform and product of Foresight.
Added 27 mins ago
Senior Full Stack Engineer
Foresight Works Ltd
San Francisco, CA
We're looking for a Senior Full Stack Engineer to help build the core platform and product of Foresight.
Added 27 mins ago
Software Engineer (AI Agents)
Fluent, LLC
NY · New York, NY
Fluent is hiring its first dedicated AI Engineer. Over the past year, AI at Fluent has moved from pilots to production: a service desk agent that closes tickets without a human touch, a…
Added 27 mins ago
Senior Platform Engineer
Foresight Works Ltd
NY · New York, NY
We're looking for a Senior Platform Engineer to build the cloud foundation that Foresight runs on.
Added 27 mins ago
Senior Platform Engineer
Foresight Works Ltd
San Francisco, CA
We're looking for a Senior Platform Engineer to build the cloud foundation that Foresight runs on.
Added 27 mins ago
Applied AI Engineer
Foresight Works Ltd
NY · New York, NY
We're looking for an Applied AI Engineer to help build the core ML engine of the Foresight platform.

Okta

Technical Content Manager

NEW YORK, NY, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.Technical Content ManagerAbout the RoleWe are seeking a seasoned Technical Engineer to serve in a specialized role focused on the quality, integrity, and AI readiness of our technical content. The Technical Content Manager is the definitive expert responsible for managing the complete lifecycle of knowledge assets within their domain. This hands-on role ensures all content-such as KBAs, videos, and other support content is technically accurate, easily readable, and optimized for maximum effectiveness across all self-service channels.Additionally, this position heavily leverages Okta's AI platform to innovate how we deliver support. You will build productivity tools, identify opportunities for AI Agents, and validate AI-generated responses (such as those from Okta's web chat agents) to continuously improve our knowledge delivery, enhance self-service, and drive down case volume. This position requires a commitment to data-driven content decisions, technical tool-building, and a collaborative approach to content validation, ensuring our support content remains a world-class resource.Key Responsibilities * Content Creation & Maintenance: Actively create, edit, and publish high-quality technical content (e.g., Knowledge Base Articles, video scripts, verified community responses) related to complex product issues and features in their area of expertise. * Case Deflection Analysis: Analyze data on top case drivers and identify opportunities for knowledge base articles to assist with customer self-service and reduce cases in these high-volume areas. * Accuracy Verification & Auditing: Conduct rigorous technical audits of existing support content to ensure 100% accuracy, alignment with product features, and adherence to content standards. * Content Optimization & AI Structuring: Structure and refine content for clarity, search, and LLM visibility. Ensure content is well-formed for efficient consumption by Large Language Models (LLMs) and other AI systems. * AI Prompt & Citation Optimization: Review AI prompts and validate responses, aggressively improving knowledge base articles as needed to increase AI citation share and accuracy. * AI Tool Development: Design, build, test, and deploy applications or tools that support Knowledge Management (KM) best practices using Okta's AI platform to assist with productivity, repetitive tasks, or analysis. Create all supporting documentation for these tools. * AI Agent Ideation: Proactively identify opportunities for AI Agents that can assist with or automate knowledge tasks. * AI Quality Validation: Review questions and answers from AI tools, such as our web chat agents. Rate and validate the outputs, providing improved, expertly crafted answers when appropriate to train and enhance the system. * SME Collaboration & Vetting: Serve as the content expert and collaborator, working closely with other Subject Matter Experts (SMEs), Product Managers, and Engineering teams to validate technical details and fill nuanced knowledge gaps. * Product Expertise: Proactively engage in product training and documentation review to maintain deep, current knowledge of new features, product roadmaps, and emerging best practices. * Best Practice Sharing: Collaborate across the Global Customer Support and broader Customer First organization to share insights on common content deficiencies and best practices for creating robust, usable knowledge.