Jobs in the United States

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Added 4 mins ago
Senior Deployment Engineer - Public Sector
Celonis
Remote, United States
As a Deployment Engineer, you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with…
Added 4 mins ago
Senior Deployment Engineer - Hi Tech
Celonis
CA
As a Deployment Engineer, you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with…
Added 4 mins ago
Senior Deployment Engineer - Health and Life Sciences
Celonis
NY
As a Deployment Engineer, you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with…
Added 4 mins ago
Senior Deployment Engineer - Financial Services
Celonis
NY
As a Deployment Engineer, you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with…
Added 4 mins ago
Lead Deployment Engineer
Celonis
NY
As a Deployment Engineer, you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with…
Added 7 mins ago
Intelligence Analyst IV
General Atomics
Charlottesville, VA
GA-Intelligence is seeking a senior Subject Matter Expert / Mission Engineer to sit with operators and customers, understand the work they actually do, and leave them with working software…
Added 7 mins ago
Applied AI Lead Developer
Family Dollar
Chesapeake, VA
The AI Lead Developer is a hands-on “builder” role, and a senior technical staff engineer who can lead a team of developers and can also builds new AI applications and software including…
Added 7 mins ago
AI Engineer 5 (Gen AI Platform Services: Agentic AI, Guardrails, Evaluations)
Capital One
McLean, VA
…training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability,…
Added 8 mins ago
Data Scientist 1
Baylor Scott & White Health
Richmond, VA
You will also use AI-assisted coding tools and learn to package repeatable work as reusable agent skills and
Added 8 mins ago
M
DevSecOps & AI Security Automation Engineer
ManpowerGroup
Richmond, VA
- $85 USD / hour
We are seeking a Senior DevSecOps & AI Security Automation Engineer to help modernize enterprise security programs through automation, cloud security, and AI-driven solutions. This role…
Added 11 mins ago
Principal Software Engineer
Grubhub Holdings Inc.
United States
We're looking for a Principal Engineer to set the technical direction for this team from its earliest days and bring AI-enabled development practices to Wonder Engineering. You'll define…
Added 12 mins ago
Staff Software Engineer, Ads Agent Infra
Pinterest
Remote, United States
As a Staff Software Engineer on the Ads Agent Infrastructure team, you'll build and scale the foundation powering Pinterest's stateful AI agents across monetization and advertiser…
Added 14 mins ago
M
Software Engineer, AI Developer Productivity
Mirage
New York, NY
- $175,000 to $300,000 USD / year
…Captions is now available more broadly: Tesseract gives any AI agent native video-editing capabilities, while developers can integrate our models into their own products through…
Added 15 mins ago
Senior Software Engineer (Python) - Remote
Mitratech
Remote, United States
…instructions, prompts, specifications, and repository context (e.g., agent instruction files, reusable skills, MCP tools) that drive accurate, context-aligned output from AI agents, and…
Added 16 mins ago
AI Engineer
Hub International Limited
Chicago, IL
HUB is seeking an AI Engineer to join the RPA & Automation team within our centralized technology organization, part of HUB’s AI & Automation organization. This is a hands-on build role…
Added 16 mins ago
AI Engineer
Hub International Limited
Chicago, IL
HUB is seeking an AI Engineer to join the RPA & Automation team within our centralized technology organization, part of HUB’s AI & Automation organization. This is a hands-on build role…
Added 16 mins ago
Senior AI Engineer
Hub International Limited
Chicago, IL
HUB is seeking a Senior AI Engineer to serve as the senior technical individual contributor for the AI Engineering function within our centralized technology organization, part of HUB’s AI…
Added 26 mins ago
Data Engineer/Architect
LEIDOS, INC.
Remote, United States
Leidos has an exciting opportunity for an experienced Data Engineer/Architect to support the design of a new data foundation. This foundation will support generative AI applications,…
Added 27 mins ago
Senior Engineer, Global Technology - Americas Capabilities
Expeditors
Ellenwood, GA
As a Senior Engineer, you will provide technical leadership in the design, development, implementation, and operation of technology solutions that support Americas supply chain and…
Added 29 mins ago
UG
Lead AI/ML Engineer - Office-Based in Eden Prairie, MN
UnitedHealth Group
Eden Prairie, MN
- $145,500 to $249,500 USD / year
…human-in-the-loop agents that reason over healthcare use cases. As an AI/ML Engineer on the AI/ML team, you'll design, build, and deploy production LLM-powered agents that make real…
Added 37 mins ago
IG
Software Engineer- AI- Poland
Insight Global
Remote, United States
- From $40 USD / hour
Experience coordinating multiple coding-agent tasks or using agents for substantial refactors, migrations, or cross-cutting changes.
Added 45 mins ago
Principal Software Engineer
Grubhub Holdings Inc.
United States
We're looking for a Principal Engineer to set the technical direction for this team from its earliest days and bring AI-enabled development practices to Wonder Engineering. You'll define…
Added 45 mins ago
Senior Security Software Engineer
Raydar
San Francisco, CA
- Background in agent frameworks, programmer tooling or interoperability standards for tools.
Added 45 mins ago
Senior AI Engineer
Raydar
San Francisco, CA
…production use, with ownership at every stage. The role suits an engineer who wants to decide how much independent action an automated system should…
Added 45 mins ago
Forward Deployed Engineer
Raydar
Remote, United States
…creating language model workflows, retrieval pipelines and agent configurations, and you will shape each solution around the practical needs that surface during…

Okta

Technical Content Manager

NEW YORK, NY, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.Technical Content ManagerAbout the RoleWe are seeking a seasoned Technical Engineer to serve in a specialized role focused on the quality, integrity, and AI readiness of our technical content. The Technical Content Manager is the definitive expert responsible for managing the complete lifecycle of knowledge assets within their domain. This hands-on role ensures all content-such as KBAs, videos, and other support content is technically accurate, easily readable, and optimized for maximum effectiveness across all self-service channels.Additionally, this position heavily leverages Okta's AI platform to innovate how we deliver support. You will build productivity tools, identify opportunities for AI Agents, and validate AI-generated responses (such as those from Okta's web chat agents) to continuously improve our knowledge delivery, enhance self-service, and drive down case volume. This position requires a commitment to data-driven content decisions, technical tool-building, and a collaborative approach to content validation, ensuring our support content remains a world-class resource.Key Responsibilities * Content Creation & Maintenance: Actively create, edit, and publish high-quality technical content (e.g., Knowledge Base Articles, video scripts, verified community responses) related to complex product issues and features in their area of expertise. * Case Deflection Analysis: Analyze data on top case drivers and identify opportunities for knowledge base articles to assist with customer self-service and reduce cases in these high-volume areas. * Accuracy Verification & Auditing: Conduct rigorous technical audits of existing support content to ensure 100% accuracy, alignment with product features, and adherence to content standards. * Content Optimization & AI Structuring: Structure and refine content for clarity, search, and LLM visibility. Ensure content is well-formed for efficient consumption by Large Language Models (LLMs) and other AI systems. * AI Prompt & Citation Optimization: Review AI prompts and validate responses, aggressively improving knowledge base articles as needed to increase AI citation share and accuracy. * AI Tool Development: Design, build, test, and deploy applications or tools that support Knowledge Management (KM) best practices using Okta's AI platform to assist with productivity, repetitive tasks, or analysis. Create all supporting documentation for these tools. * AI Agent Ideation: Proactively identify opportunities for AI Agents that can assist with or automate knowledge tasks. * AI Quality Validation: Review questions and answers from AI tools, such as our web chat agents. Rate and validate the outputs, providing improved, expertly crafted answers when appropriate to train and enhance the system. * SME Collaboration & Vetting: Serve as the content expert and collaborator, working closely with other Subject Matter Experts (SMEs), Product Managers, and Engineering teams to validate technical details and fill nuanced knowledge gaps. * Product Expertise: Proactively engage in product training and documentation review to maintain deep, current knowledge of new features, product roadmaps, and emerging best practices. * Best Practice Sharing: Collaborate across the Global Customer Support and broader Customer First organization to share insights on common content deficiencies and best practices for creating robust, usable knowledge.