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Added 8 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Salem, OR
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 11 mins ago
Senior Lead Product Manager
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · WILMINGTON, DE · COLUMBUS, OH
Wells Fargo is seeking a Senior Lead Product Manager to lead a critical product area within the Credit Services product line. This role will own one of the foundational product domains…
Added 18 mins ago
Senior Manager, Executive Talent Management
CVS Health
Hartford, CT
This role drives and organizes CVS Health's key executive talent processes by providing project and program support across VP+ talent strategy workstreams. The role consolidates complex…
Added 18 mins ago
Manager, FP&A
CVS Health
Hartford, CT
The Manager, FP&A will be a key member of the Medicare Finance organization, with primary responsibility for financial management and oversight of Medicare selling expenses representing an…
Added 18 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Hartford, CT
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 20 mins ago
FI
Commercial Relationship Manager II
First Interstate Ban
Denver, CO
- $127,490 to $210,430 USD / year
…for #TeamFirstInterstate.SUMMARYThe Commercial Relationship Manager II serves as the Relationship Manager for new and existing complex clients and is responsible for managing a portfolio…
Added 38 mins ago
Project Manager-Project Manager Senior
Ohio Power Company
Gahanna, OH · Kenton, OH · Athens, OH · Newark, OH · Canton, OH
Manage one or more intermediate and/or complex projects, up to the highest-level project complexity or a program area of projects, within a matrix team environment. Provide leadership,…
Added 46 mins ago
M
Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…key part of our work is the Market Development Funds (MDF) program, a strategic joint co-investment with Microsoft's largest silicon partners to drive demand for Microsoft Cloud and AI…
Added 46 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Within Microsoft Fabric, the Platform Experiences team is hiring a Principal Technical Program Manager to lead complex, cross-organizational programs that improve platform readiness and…
Added 47 mins ago
M
Senior Product Manager - Customer Solution Architecture
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Microsoft is seeking a Senior Product Manager to serve as a Customer Solution Architect within the Microsoft 365 Copilot extensibility organization. This role combines product management…
Added 47 mins ago
M
Global Stock Compliance Manager
Microsoft
WA · Redmond, WA · Redmond
- $86,100 to $187,400 USD / year
Microsoft’s Total Rewards organization is looking for a strategic and analytical global equity compliance professional to join our team as a Global Compliance Manager. This is an…
Added 47 mins ago
M
Business Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $77,800 to $169,900 USD / year
This role is a strong fit for a program manager who is detail-oriented, proactive, and able to drive clarity and follow-through in a fast-moving executive environment, working…
Added 47 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $165,600 to $331,200 USD / year
…strategy, shape architecture and roadmap decisions, and drive complex infrastructure programs from early technology evaluation through qualification, deployment, and operation at…
Added 48 mins ago
M
Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Bachelor’s Degree AND 8+ years’ experience in product/service/project/program management or software development, or equivalent experience.
Added 51 mins ago
Group Connected Marketing and Sales Strategy and Operations Manager
Google
Sunnyvale, CA · San Francisco, CA
Ability to translate complex GTM data, pipeline metrics, and profit and loss into actionable program plans and executive narratives.
Added 51 mins ago
Global Product Solutions Manager, YouTube Ads GTM
YouTube
New York, NY · Atlanta, GA · Boulder, CO · Chicago, IL · Mountain View, CA · Los Angeles, CA · San Bruno, CA · San Francisco, CA · Sunnyvale, CA
8 years of experience in product strategy, activation, business operations, management consulting or strategic program management.
Added 53 mins ago
J
Subject Matter Expert - Senior Financial Systems Modernization SME
Jobgether
Remote, United States
- $130,000 to $180,000 USD / year
The Senior Financial Systems Modernization SME will provide strategic and operational expertise to support a federal agency’s transition from SAP ECC to SAP S/4HANA. This role serves as a…
Added 55 mins ago
M
Enterprise Partner Manager
Microsoft
United States
- $130,900 to $272,300 USD / year
We are looking for an Enterprise Partner Manager to ensure that the partner perspective is systematically reflected across Microsoft’s enterprise programs. This leader will work across…
Added 1 hour ago
Borough Manager
City of New York
New York City, NY
…latitude for independent initiative and judgement, the Borough Manager plans and manages the day-to-day clerical operations of the Borough office, oversees all activities within the office…
Added 1 hour ago
Manager, Consulting - National EDI Business Operations
Kaiser Permanente
Pasadena, CA
Overview: The Manager Consulting provides strategic leadership for National EDI Claims and Encounter Operations across Kaiser Permanente, ensuring compliant, reliable, and efficient…
Added 1 hour ago
National Accounts Manager
White Cap Canada
Ontario, CA
…Cap stakeholders to drive sales growth. The National Accounts Manager will own the C-suite relationship, create executive account strategies, secure category program business, and leverage…
Added 1 hour ago
Data Center Strategy & Planning Manager
Meta
Menlo Park, CA
We are looking for a Data Center Strategy & Planning Manager with experience in developing infrastructure strategies. In this role, you'll be part of the team that builds Meta’s end to end…
Added 1 hour ago
Technical Program Manager, Ring & Blink Accessories, Ring/Blink Device
Amazon
Hawthorne, CA
Are you a passionate Technical Program Manager ready to facilitate breakthrough product development that directly reduces crime and enhances community safety? RBKS seeks a customer-obsessed…
Added 1 hour ago
Manager, Endocrinology, Infectious Disease, and Rheumatology
Sutter Health
Mountain View, CA
…state standards, and applicable laws and regulations. Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of…
Added 1 hour ago
Technical Program Manager III, Advanced Analytics, Google Data Center
Google
Sunnyvale, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…

Okta

Sr. Customer Success Manager

Minneapolis, MN, United States

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Job details

Posting language: English
Posted: Sep 30, 2026

Original job description

Job Duties

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

About the role:

The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the strategic account sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta's innovations, best practices, and capabilities with our valued customers' business objectives and priorities. As a strategic and trusted advisor, you will shift customer mindsets, create demand for our solutions, and drive higher business value and executive alignment between Okta and our customers.

The ideal candidate embodies a high-performance mindset-consistently raising the bar, turning action into traction, thriving in change, and moving fast to simplify and repeat. It requires complementing Okta's innovations, efficiencies and capabilities with our valued customers' business objectives and priorities thereby driving higher business value and executive alignment between Okta and our customers, but it also demands a leader who can navigate these constraints with urgency and an obsession for concrete outcomes. Strong problem-solving, orchestration, and consultative skills are necessary for navigating challenges, finding innovative solutions, and winning as a team.

In this role, you will:

Deliver Customer Value: Develop and nurture strong customer and C-Level relationships to understand their business goals and needs, ensuring retention, happiness, and a significant return on investment. Cement yourself as a trusted and strategic advisor, translating complex technical concepts into actionable business outcomes.

Drive for results: Design and execute proactive success plans and Strategic Business Reviews (SBRs) with clear goals, KPIs, and timelines-turning strategy into measurable traction.

Win as a team: Champion customers internally and mobilize cross-functional partners across Sales, Support, Engineering, and Product to resolve escalations and lead coordinated success motions.

Represent the customer's voice: Gather and surface feedback that drives continuous improvement, actively challenging what needs to evolve.

Guide customers forward: Identify and communicate relevant new products and features, helping customers adopt and benefit from Okta's agentic capabilities.

Identify renewal risk and collaborate with internal teams to remediate, ensure a successful renewal, and proactively spot expansion opportunities.

You will thrive in this role if you:

Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably working with a SaaS-based technical enterprise product).

Have a solid track record of delivering and scaling an exceptional customer experience, choosing ambition over comfort and consistently raising your own bar.

Demonstrate strong emotional intelligence and an elite level of relationship management and executive stakeholder development.

Possess exceptional presentation and communication skills, particularly when engaging with C-level executives to align technical goals with business value.

Have strong listening and analytical skills with the demonstrated ability to ask effective questions, dive deep, understand the customer's business priorities, and anticipate their needs.

Exhibit strong interpersonal skills and the ability to work collaboratively and cross-functionally to win as a team.

Have good technical and problem-solving skills coupled with the ability to provide quick resolution to problems. Experience in enterprise security tools is preferred.

Are willing to travel up to 25%.

P25016_3565735

Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:https://rewards.okta.com/us.

The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$151,000 - $207,900 USD

The Okta Experience

Supporting Your Well-Being

Driving Social Impact

Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

5 - 20 years

Shift

First (Day)

Number of Openings

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

Physical Required

Yes

Drug Test Required

Yes

Compensation

$151,000.00 - $207,900.00 / Annually

Postal Code

55407

Job Type

Full Time

Place of Work

On-site

Requisition ID

8240584

Job Benefits

Not specified

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More about this job

Skills

Problem solving
Sales
Process improvement
Customer experience
Communication skills
Analytical skills
Interpersonal skills

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