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Added 1 min ago
PI
Global Clinical Supply (GCS) Product Area Business Lead (Senior Manager)
Pfizer Inc
CT · MA · NY · PA
- $124,400 to $207,400 USD / year
As a strategic, collaborative leader, you will transform Pfizer's digital clinical supply chain systems by planning, designing, and delivering technology for Global Clinical Supply (GCS)…
Added 2 mins ago
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Associate Vice President, Design & Program Manager – Government Programs
AECOM
Remote, United States
- $200,000 to $225,000 USD / year
AECOM is seeking an accomplished Associate Vice President, Design & Program Manager to lead the delivery of complex government and public-sector infrastructure programs while serving as a…
Added 2 mins ago
VV
Senior Program Manager I Business Transformation & Enterprise Systems
Veracity Ventures Inc.
Atlantic City, NJ
- $140 to $160 USD / hour
Senior Program Manager – Business Transformation & Enterprise Systems Implementation (Oracle Utilities)
Added 2 mins ago
Senior Manager, Finance Operations
Quality Technology Services, LLC
United States
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven…
Added 2 mins ago
Supervisor, Critical Operations
Quality Technology Services, LLC
United States
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven…
Added 2 mins ago
Supervisor, Critical Operations
Quality Technology Services, LLC
United States
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven…
Added 2 mins ago
Manager, Critical Operations
Quality Technology Services, LLC
United States
The Manager, Critical Operations is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical,…
Added 2 mins ago
Academy Manager - Consumer Retail and Preferred Servicing
Bank of America, National Association
United States
Partner with field leadership for early and often engagement throughout the program
Added 3 mins ago
Massage Therapist
Arch Amenities Group
Racine, WI
…communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and…
Added 3 mins ago
AWS Sr. Technical Program Manager, Infrastructure, US West
Amazon Data Services, Inc.
Seattle, WA
Amazon Web Services has an immediate opening for a Senior Technical Program Manager to support data center infrastructure expansion. The TPM will lead cross functional teams to drive…
Added 3 mins ago
Engagement Manager, WWPS ProServe
Amazon Web Services, Inc.
Arlington, VA · Herndon, VA
As an experienced technology program/project manager, you will be responsible for:
Added 3 mins ago
Senior Customer Success Manager, Strategic Account Services - Premium Beauty
Amazon.com Services LLC
Tempe, AZ · Austin, TX · Seattle, WA · New York, NY
The Strategic Account Services (SAS) organization seeks a Beauty Senior Customer Success Manager to drive business growth for Amazon's most influential Sellers. You will build and execute…
Added 3 mins ago
Senior Supply Chain Manager, Global Transportation Services North American Network Design, Planning, & Engineering (NDPE)
Amazon.com Services LLC
Tempe, AZ · Austin, TX · Nashville, TN · Santa Clara, CA · Bellevue, WA · Arlington, VA · New York, NY · Chicago, IL · Irving, TX · Houston, TX
The Senior Supply Chain Manager will own a program or series of programs aimed at transforming the way 1P packages and containers are handled throughout our delivery network. The successful…
Added 3 mins ago
Senior Manager, Credit Risk Learning
Bank of Montreal
Chicago, IL
…knowledge, skills and judgment across proficiency levels. Provides strategic learning advice to senior stakeholders and drives the end-to-end learning lifecycle from capability analysis…
Added 3 mins ago
Senior Program Manager – IT & Application Service Desk
Integral
Tysons Corner, VA
Integral Federal is seeking a Senior Program Manager to lead an enterprise service desk and mission-critical contact center program for a prominent federal agency. Operating in a…
Added 5 mins ago
Commercial Relationship Manager (Houston)
Regions Bank
Houston, TX
At Regions, the Commercial Relationship Manager IV focuses on the delivery of tailored client solutions across a broad range of products and services within a dedicated geographic area and…
Added 5 mins ago
Business Transformation Consultant
Regions Bank
Birmingham, AL · Charlotte, NC · Atlanta, GA
Maintains ownership during all phases of a program to ensure deliverables are executed according to plans
Added 6 mins ago
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Manager, Technical Account Management and Elevated Support
Inovalon
Tampa, FL
- $95,800 to $130,000 USD / year
As the Manager, Technical Account Management and Elevated Support, you will build and run a scalable technical account management program that helps customers get lasting value from…
Added 6 mins ago
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Utilities Project Manager
Actalent
Newport News, VA
- $60 to $70 USD / hour
Overview:We are currently hiring a Utilities Project Manager for the Utilities Engineering group. This position requires a subject matter expert (SME) providing technical oversight for…
Added 6 mins ago
Call Center Manager
Merchants Bank of Indiana
Carmel, IN
The Call Center Manager is responsible for leading the daily operations of our Bank's contact center to ensure exceptional client service, operational efficiency, regulatory compliance, and…
Added 7 mins ago
Cryogenic Systems Engineering Manager
LLNL
Livermore, CA
We have an opening for a Cryogenic Systems Engineering Manager to lead and advance the cryogenic operations and engineering capabilities that support the successful fielding of all NIF…
Added 7 mins ago
CO
Laboratory Manager
City of Raleigh North Carolina
Raleigh, NC
- $90,640 to $140,476 USD / year
Raleigh Water, a division of the City of Raleigh, is seeking an experienced Laboratory Manager to join its team. This role provides leadership, management, and oversight of laboratory and…
Added 7 mins ago
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Senior Support Manager
Telligen
Oak Brook, IL
- $105,000 to $130,000 USD / year
As the Senior Support Manager, you will serve as the Customer Service Director for the Illinois Targeted Case Management Program (IL TCMP) contract. This pivotal role is responsible for…
Added 7 mins ago
Sr. Internal Communications Manager
Samsara
Remote, United States
We’re looking for an exceptional Internal Communications Manager to join our Communications team! We’re looking for someone who is a Swiss Army knife for Internal Comms, with experience in…
Added 7 mins ago
Senior Web Program Manager
Samsara
Remote, United States
Our Senior Web Program Manager is a strategic role responsible for overseeing multiple interconnected web projects and driving complex digital initiatives that align with organizational…

Okta

Manager, Field Process & Systems

Bellevue, WA, United States
Chicago, IL, United States
San Francisco, CA, United States

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Job details

Experience: 5+ Years of Experience: Background in Revenue Operations, Sales Operations, GTM Process Strategy, or Systems Optimization within a fast-paced SaaS environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Field Process and Systems Team

At Okta, the Field Process & Systems team serves as the strategic connective tissue between our Go-To-Market (GTM) strategy and the technology and processes that power it. We manage the end-to-end design of GTM workflows, optimize our global tech stack, and deploy scalable operational capabilities across our field organization. Our mission is to eliminate operational friction and accelerate growth by delivering data-backed, scalable process and system solutions. As a member of this team, you will work alongside experts in revenue operations, enterprise systems, and GTM strategy to ensure our tools and workflows allow our field organization to execute with speed and precision.

The Opportunity

We are looking for a Manager, Field Process & Systems to serve as an operational problem-solver for our field organization. In this role, you will hold a deep, end-to-end understanding of our GTM technology stack while actively driving initiatives that optimize field performance and eliminate daily friction.

You will combine a "process-first" mindset with strong analytical rigor - using data to identify and quantify operational friction points (such as lead routing breakdowns, deal velocity bottlenecks, and handoffs). Crucially, your analytical findings will directly inform our team’s project prioritization - ensuring we tackle the highest-impact operational gaps aligned with overarching company strategy. Additionally, you will own our team's operational drumbeat: managing project intake and leading our monthly cross-functional stakeholder updates.

What You’ll Be Doing

GTM Tech Stack Mastery

End-to-End Tech Fluency: Maintain a deep, hands-on understanding of our core GTM technology ecosystem (e.g., Salesforce, Clari, ZoomInfo, LinkedIn Sales Navigator, Gong, Outreach, etc.) to ensure tools are configured, optimized, and utilized effectively.
Systems & Workflow Architecture: Design scalable, friction-free system solutions and process enhancements that allow sales and revenue teams to execute efficiently.
Tool Adoption & Best Practices: Ensure high utilization and proper execution across our tech stack by establishing clear process documentation, user guidelines, and operational standards for field teams.

Data-Driven Friction Hunting & Strategic Alignment

Identify & Quantify Inefficiencies: Leverage system telemetry, CRM data, and operational metrics to uncover field bottlenecks (e.g., lead routing delays, stage-gating friction, and handoff misalignments) and calculate their real business impact.
Shape Strategy & Prioritization: Use data-backed findings to directly inform what our team prioritizes - balancing quantified operational needs against overarching company strategy to build a high-impact roadmap.
Propose & Lead System Solutions: Translate operational gaps into concrete, end-to-end system and process proposals, leading execution from concept to close to eliminate friction.

Governance, Intake & Backlog Prioritization

Manage Project Intake: Take ownership of the Field Process & Systems project intake framework, evaluating incoming requests, system enhancements, and process change proposals from field leadership and business partners.
Impact-Driven Prioritization: Rigorously evaluate and rank incoming work based on quantified friction, estimated ROI, and strategic business goals to maintain a clear, transparent project backlog.

Stakeholder Management & Operational Cadence

Lead Monthly Stakeholder Syncs: Own the operational drumbeat for our key initiatives - preparing agendas and decks, leading monthly cross-functional update calls with key stakeholders, and delivering recaps and action items.
Cross-Functional Visibility: Keep field leadership and key business partners consistently informed on active projects, backlog status, and measurable outcomes from deployed initiatives.

What You’ll Bring to the Role

5+ Years of Experience: Background in Revenue Operations, Sales Operations, GTM Process Strategy, or Systems Optimization within a fast-paced SaaS environment.
GTM Tech Stack Expertise: Deep, hands-on fluency with Salesforce and standard GTM technologies (e.g., Clari, ZoomInfo, Gong, LeanData/routing engines).
Data-Driven & Analytical Acumen: Proven ability to query, analyze, and translate complex operational data into quantified business cases that directly drive roadmap prioritization.
Structured Intake & Prioritization: Demonstrated success managing project intake frameworks, grooming backlogs, and balancing competing requests against strategic business priorities.
Cadence & Presentation Mastery: Strong executive presence and communication skills, with proven experience designing polished slide decks and leading cross-functional stakeholder meetings.
Process-First Mindset: Ability to look beyond quick fixes to build scalable, long-term workflows that reduce friction for field reps while preserving data integrity.

#P21969_3609223

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$148,000 - $203,500 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$132,000 - $181,500 USD

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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