Operations Manager

Operations Manager Reports To: Chief Executive Officer (CEO) Status: Exempt, Salaried Direct Reports: 3--4 Managers/Supervisors, including Engineering Manager Indirect Reports: 2--3 Manufacturing Floor Leads; 20--30 Production Associates Position Summary The Operations Manager provides strategic and hands-on leadership for manufacturing, supply chain, engineering, and logistics operations. This role drives safe, efficient, scalable, and compliant operations that support company growth, profitability, and customer satisfaction. The Operations manager translates business objectives into actionable operational plans, establishes performance metrics and accountability, develops effective leaders, and embeds Lean manufacturing and continuous improvement practices throughout the organization. The role ensures compliance with ISO 9001 quality management system requirements while driving measurable improvements in operational performance. Key Responsibilities Operations Leadership: Direct daily manufacturing and logistics operations to achieve safety, quality, delivery, and productivity targets. Manage capacity planning, workforce needs, standard work, and operational scalability while resolving critical issues affecting customers, cost, quality, or compliance. Safety, Quality & Compliance: Ensure compliance with applicable regulatory, OSHA, ISO 9001, and customer-specific requirements. Oversee audits, corrective and preventive action (CAPA), quality systems, and risk mitigation. Maintain a safe, controlled manufacturing environment, including appropriate temperature, humidity, lighting, air quality, noise, cleanliness, and equipment conditions. Leadership & Culture: Coach and develop managers, supervisors, and production teams. Build accountability, ownership, and a culture of safety, quality, continuous improvement, and operational excellence. Financial & Strategic Leadership: Manage operating budgets, capital expenditures, and cost performance. Use operational and financial data to guide ROI-focused decisions, assess risks, and align resources with company strategy and long-term growth. Lean & Continuous Improvement: Lead Lean initiatives, including standard work, 6S, visual management, waste reduction, root-cause analysis, and corrective actions. Improve throughput, lead times, equipment utilization, productivity, and inventory turns. Engineering & Process